DrainRooter Plumbing

Rating: 4.9 out of 5

DrainRooter Plumbing reviews (90)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Waterproofing

    I had a positive experience with drainrooter plumbing a week ago when they came in to waterproof the exterior of my house. My home got flooded after the intense rain that we had recently. They gave me a quote on the spot and Nick told me how long the project would take and what was the processing of repairing the foundation walls. I agreed to their service because of the affordable price and I have heard good reviews about them from friends. They did not disappoint! Their waterproofing team came in the next day and started digging. Then 4hrs later they began repairing the cracks in the walls and shielding them. Everything was complete In 7hrs. Fantastic service, friendly plumbers and great work. Thank you!!

    Answer from pro:

    Thank you John for such a kind review! To all homeowners we recommend waterproofing their homes before winter begins. It is wise to waterproof your home at this time of year before the ground freezes and before the snow starts to melt during spring because that cause a flood in your basement that will incur even more repair costs. We are glad that you took our advise because now your basement is protected! When it comes to getting the work done as soon as possible we have our waterproofing team that never disappoints with their workmanship, friendliness and expertise. All our clients only have good things to say about them and their work. Best wishes, DrainRooter Plumbing team

    Reply created 29 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    drain cleaning

    I called another plumbing company 2 days ago and they told me that in order to unclog my drain i had to replace the pipe. I didnt believe that because ive had this problem before and all it required was a drain cleaning with a rooter. they sent me a plumber over and he told me that its best to try rootering first before doing a big project that was recommended another company. Once the rootering was done, everything has been working perfectly ever since. Saved $1200 on my drain problem with these guys. Recommend them to all. They are true professionals

    Answer from pro:

    Thank you for taking the time to review our work Jess! We are very happy to hear that we were able to save you money. Drains can clog very often depending on what you put down the drain. A foreign object can clog it, tree roots and even fats and oils. This why it is always good to keep in mind what you are draining down the pipe. Often times it is a good idea to try rootering the drain clog first before even putting a camera in the drain because most times it is a simple clog that can be undone by a rooter. Enjoy your weekend! Best regards, DrainRooter Plumbing team

    Reply created 29 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Backwater Valve installed

    Loved the service that DrainRooter provided for my family. We needed a plumber to come and install a backwater valve for us because our drain has backed up three times now and I did not want do through that again. I gave them a call and scheduled an appointment. Victor came in told me what had to be done, what costs were involved and have me an upfront cost. He finished the job the same day. Marvellous work, helpful, friendly and honest pricing. I finally found a family plumber. Thanks again Victor!

    Answer from pro:

    Thank you Nataliya for your feedback! At DrainRooter Plumbing we always make our best efforts to accommodate every homeowners unique situation. Our plumbers are always on time and ready to help. We believe that honestly is the best policy, which is why we always tell our clients upfront pricing with no hidden fees before starting any work. When working with us you are working with professionals that know what they are doing and have a minimum of 10 years of experience which is why we always finish before the deadline for any project. We provide high quality of work and affordable pricing 24/7! Thank you, DrainRooter Plumbing team

    Reply created 29 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2014

    general plumbing

    I own a small restaurant and use these guys for all my plumbing including installing and cleaning grease interceptors, toilet installation, etc... Mike is always fast, efficent and friendly. Thanks for all the help mike!

    Answer from pro:

    Thank you for your kind review Sean! At DrainRooter Plumbing our plumbers at trained professionals who not only specialize in the basic plumbing but also in high pressure water jetting, grease interceptors and camera inspections. When it comes to restaurants it is extremely important to have all the grease interceptor working properly and have them cleaned regularly in order to remove all of the excess fats, oil and grease according to city code. We are glad to know that provide service that matches our client's standards and expectations. We look forward to working with you again! Best wishes, DrainRooter Plumbing team

    Reply created 19 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2014

    Chinatown Emergency

    I called Mike at 8:28 pm and he was straight forward with me, provided me with a Flat-rate. He arrived on time and performed the service at the price quoted!!

    Answer from pro:

    Thank you Derek for taking the time to review our work. At DrainRooter Plumbing we keep our promises! We make our best effort to understand every client's situation. When facing an emergency do not wait until the next day to call, we are here to help and assist you 24/7. Our plumbers are punctual, friendly and helpful so if you need a second opinion or a recommendation don't hesitate to ask, they are more than happy to assist you. We hold ourselves to a very high work standard and get the job done right the first time. Call us any time; big or small issues. Cheers!

    Reply created 12 Nov 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 11 Nov 2014

    Plumber

    Mike came in no time. It was late. My drain was backing up and he came to the rescue and was courageous. He was really helpful. Friendly and said that he can fix the issue with the plumbing.

    Answer from pro:

    Thank you for your review! We are happy to hear that we were able to help you with your drain backup emergency. We strive to have our plumbers arrive as soon as possible after the call has been made to us about an emergency problem that requires immediate professional attention. It is critical to have a plumber on site quickly with all the right tools to solve the problem before any further damage is done by the backup from the drainage. Calling a plumber before a small job turns into a big & costly one is something that all business and homeowners should remember. We look forward to working with you again! DrainRooter Plumbing team

    Reply created 12 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2014

    Dishwasher

    The water was on the floor and I wasn't sure what happened. I start to panic. Phone to a few companies for help. They asked me a question I didn't even know what are they talking about and promise to come soon as possible. I spend half of day waiting - nobody`s came. Then I called DrainRooter Plumbing Came in 15 min.fix up my dishwasher leaks, clean up after. Very professional workers. I'm really recommended DrainRooter Plumbing.

    Answer from pro:

    Thank you Maria for leaving such a kind review. It is always pleasant to know that we are providing plumbing service that matches and exceeds our client's expectations. We understand that experiencing a flood in your home can be a very stressful and alarming. We always make our best efforts to have our plumbers arrive on location ASAP to minimize the water damages to your floor and appliances and proceed to fixing the problem. If you have any other plumbing issues around your home, no matter how minor they may seem, just give us a call at 416-477-4755 and we will have one of our plumbers on his way to help. We are happy to have been able to assist you, have a fantastic day!

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2014

    new drain for addition

    Very good professionals.quikly find problem in old drain system,clean it,made new line for addition.I am very happy with affordable price and nice communications.I want recommended this company for each homeowner

    Answer from pro:

    Hello Valeriy thank you for taking the time to share your experience with DrainRooter Plumbing. Here at DrainRooter Plumbing we are always communicating honestly and with purpose. We work hard to build that trust with our clients by providing consistent top quality service to the community. We strongly believe every client deserves the best quality possible. When an old drain system is damaged it is very important that home and business owners understand the importance to take immediate action in order to have your drain working again. We are happy to have clients like you at the job site we work - very friendly, patient and easy to communicate with when it comes to making decisions when necessary. DrainRooter Plumbing team with care

    Reply created 4 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Laundry Room

    Thought it was a DIY project but it needed a professional. Mike from Drain Rooter Plumbing spent 6hrs for a much larger than expected project- i.e. drainage water line, concrete fill, shut off valves and connected it all to the line with no leaks. Also connected the new washing machine, dryer and laundry tub. Mike will definitely get a call in the future as we will need more plumbing services. Sincerely, Chuck

    Answer from pro:

    Thank you Chuck for your feedback! Plumbers like Mike are very hard to find he is experienced, educated, and friendly. There has been no problem that he hasn't been able to fix. His expertise is not only above ground plumbing, he also specializes in underground plumbing (drains, sewer & foundation work). At DrainRooter Plumbing we always make our best effort to understand and appreciate the customer's needs in every situation. Our plumbers are unique, and we hope to bring more quality to your property, and make your house more efficient and comfortable. With best wishes, DrainRooter Plumbing team

    Reply created 1 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2014

    Complete Home Retrofit

    After calling many plumbing companies, Drain Rooter came through with a very competitive quote. I was very pleased with their prompt, efficient and quality service. The original plumbing in my house needed a total update and Drain Rooter showed up on time, were very neat and completed the job ahead of schedule. I was also glad that even though the job required some extra "tweaking" the quote price remained the same despite needing some extra work. I would most definitely recommend Drain Rooter Plumbing.

    Answer from pro:

    Hello Julian, thank you for taking the time to share your positive experience with DrainRooter Plumbing and our technicians. We strive to provide the highest quality service for an affordable price to all homeowners. At DrainRooter Plumbing when we make agreements we intend to keep them. Also, we understand that a few savings can go a long way for our clients, which is why our plumbers perform their work in the most cost saving manner possible. Our plumbers are courteous, punctual, helpful and professional. We always make our best effort to understand and appreciate the customer's needs in every situation. Our goal is not to make money off our customers but to build a reliable and long lasting relationship. With best regards, DrainRooter Plumbing team

    Reply created 30 Oct 2014