Rock Bottom Underpinning

Rating: 4.9 out of 5

Rock Bottom Underpinning reviews (115)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2023

    Basement underpinning

    It has been a pleasant experience working with RockBottom on my basement underpinning. They are punctual, organized and efficient. The staff completed the job on time and minimized the interruption while we were still living on the upper floors. The sales representative Jamie has been very responsive during the whole process which I truly appreciate. Id recommend RockBottom to my friends/neighbors if any of them is looking to underpin their basement.

    Answer from pro:

    Thanks for the amazing response Li Look forward to continue working together The Rock Bottom Underpinning Team

    Reply created 6 Jun 2023
  • Review from John Sanchez
    Rating: 5 out of 5
    Review left on 1 Jun 2023

    Basement refresh

    The team removed the old, worn out concrete and drains from my basement before installing new weeping tile, drains, and concrete. Excellent communication through every step of the process, double-checking that they understood my final layout before they moved ahead. I was out of town during the majority of the work but was constantly updated on progress and asked for clarity if anything wasn't 100% certain on their end. My neighbour mentioned that everyone was so friendly! The team also installed a 10x10 concrete pad in my back yard (future hot tub support) and took great care to ensure that it was in the correct location and perfectly level as the concrete cured. I'm already planning to work with the team on further renovations.

    Answer from pro:

    Thanks for the amazing response John Look forward to continue working together The Rock Bottom Underpinning Team

    Reply created 6 Jun 2023
  • Review from Customer of Rock Bottom Underpinning
    Rating: 5 out of 5
    Review left on 12 Apr 2023

    Exceptional job underpinning the basement & foundation/extension work

    By far the best underpinning contractor I have worked with in the city. High quality work completed within timeline provided. They also did the basement extension/foundation work. Highly recommend the company. Excellent & professional crew!

    Answer from pro:

    Thanks for the amazing review! It was a pleasure working on your home The Rock Bottom Underpinning Team

    Reply created 24 Apr 2023
  • Review from Renovations Ruth
    Rating: 5 out of 5
    Review left on 6 Apr 2023

    Basement Underpinning

    Had a great experience with Rockbottom as they lowered a basement on one of my jobs. Respectful, easy to work with crew who did the neatest digging I've ever seen. They showed up every day until it was done.

    Answer from pro:

    Thanks for the awesome review The Rock Bottom Underpinning Team

    Reply created 7 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2023

    Quality, Care, and Precision

    Wow! Rock Bottom is hands down the best experience Ive had with any contractor. They carefully and methodically approached the underpinning of my semi detached home. Being a slightly neurotic person, I was very apprehensive about this big project. Not once did rock bottom make me rethink my decision - they took care of my home, and communicated with me thoughtfully every step of the way. Even when there were unexpected issues, it cost me neither time or money as they dealt with them. I cant say enough good things about the RB crew. If only I had another basement to underpin!

    Answer from pro:

    Thanks Alex for the kind words. We pride ourselves in our excellent service we provide each and every customer Thank you The Rock Bottom Underpinning Team

    Reply created 7 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2023

    Underpinning

    Really impressive work from a great team. Everything was efficient, professional, clean, and thorough. We have already recommended Rock Bottom to others and wouldnt hesitate to use them again.

    Answer from pro:

    Thanks for your kind words! We pride ourselves in providing 10/10 service and product to all our customers

    Reply created 4 Apr 2023
  • Review from monica dyer
    Rating: 5 out of 5
    Review left on 10 Mar 2023

    Basement underpinning

    Rock Bottom recently underpinned our basement. We were extremely impressed with the efficiency and professionalism of the entire team. The same crew showed up 6 days a week and worked tirelessly to make sure the project was completely in a timely and safe manner. We are very happy with the outcome and would highly recommend this company.

    Answer from pro:

    Thanks for the amazing review Drew! Look forward to hopefully continuing the journey on the renovation phase The Rock Bottom Underpinning Team!

    Reply created 14 Mar 2023
  • Review from Customer of Rock Bottom Underpinning
    Rating: 5 out of 5
    Review left on 8 Feb 2023

    Basement underpinning

    They were professional, worked the full day, 6 days a week, and got the job done very well in less than 4 weeks. Safely, too. The price was very reasonable for the job, their communication mostly clear and concise and there were no surprises on the bill, as advertised. I would highly recommend them to anyone underpinning their house

    Answer from pro:

    Thanks for the kind words and amazing review Enjoy the new underpinning basement The Rock Bottom Underpinning Team

    Reply created 9 Feb 2023
  • Review from Customer of Rock Bottom Underpinning
    Rating: 5 out of 5
    Review left on 15 Dec 2022

    Basement Underpinning

    Rock Bottom is a great company with amazing employees that ensure a tricky, complicated job is done seamlessly. They are good communicators, reliable esteems, friendly workers and did a great job on all aspects of underpinning our basement. We are very pleased with the outcome and the interaction. We would highly recommend them!

    Answer from pro:

    Thanks for the kind words and amazing review Enjoy the new underpinning basement The Rock Bottom Underpinning Team

    Reply created 9 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2022

    Underpinning

    Rock Bottom recently completed an underpinning project and I could not be happier with the result. Jamie and Dion were great from the beginning answering all my questions about the process. The crew worked tirelessly 6 days a week to complete the project on time and on budget. Jamie was especially great with keeping me informed on progress updates and coordinating with other contractors doing work in the house. I would highly recommend their services to anyone looking to take on an underpinning project.

    Answer from pro:

    Thanks for the amazing review Robert!

    Reply created 16 Nov 2022
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