The Door Master Inc.

Rating: 4.9 out of 5

The Door Master Inc. reviews (309)

  • Review from Daniel Peacock
    Rating: 5 out of 5
    Review left on 5 Feb 2019

    Garage Door Repair

    The repair was completed within 2 hours and included a complete inspection and replacement of rusted and broken cables, lubrication and retightening all loose screws on door panels. plus a tune up on the electronic door openers.
  • Review from Dee
    Rating: 5 out of 5
    Review left on 3 Feb 2019

    NO CHARGE FOR VISIT

    We had a garage door which was not opening or closing properly, a tech came out to assess the issue and told me what the problem was, would not TAKE A FEE which I find amazing today!! I would only use this company for any of my needs and have referred them to others as well, I highly recommend this company they are honest and fair, FIVE STARS Deena
  • Review from Customer of The Door Master Inc.
    Rating: 0 out of 5
    Review left on 23 Jan 2019

    Garage door repair

    I asked for a quote to repair the bottom sweep on garage door. $20 for consultation. service tech did not want to repair my sweep ( quoted $120 over the phone for repair of sweep) tried to sell me an entire door for $1,000. Then told me I had to pay $30 for the visit. I refused to pay the extra $10. Did not seem interested in the small job tried to up sell me something I did not need or want. Do not use this company none of their pricing is consistent and very unprofessional. Also had to call for my receipt. Stay away from this company !

    Answer from pro:

    Good Evening, Thank you for informing us about your experience with our company, our top priority is to provide the best customer service possible. Management would be happy to schedule a call with you to get a better understanding of what the issue was. Please contact us at thedoormasterca@gmail.com to further discuss. Thank you, The Door Master

    Reply created 29 Jan 2019
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 20 Jan 2019

    Garage door replacement

    We had to replace a very old garage door. They sent someone out to give a quote on the same day that I called. Steve was friendly and professional. The quote was reasonable. We booked the job and everything went smoothly. No surprises and no problems. I did have a question about the weatherstripping a week after the job was complete and Steve came out to address it right away. We are really happy with the service and quality of the work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    New opener and new door

    Excellent service. One opener bad the other working but poorly. Replaced both garage door openers. Now the doors are working better than the previous units ever did. Liked the work so much they were hired to replace the door and install a new opener as a present for a relative. They were also perfectly satisfied with the results. Thank you So much. I would recommend the Door Master to anyone.
  • Review from Customer of The Door Master Inc.
    Rating: 5 out of 5
    Review left on 11 Dec 2018

    Fix remote

    Worker was very professional! As he was trying to fix my remote he explained everything he was doing to try to fix remote! In the end he couldn’t fix I, so I ended up purchasing another remote from him! I also bought a garage opener! EXCELLENT JOB!
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 20 Nov 2018

    Excellent Service

    Very professional service I would highly recommend them I called them and they came quickly we had Yaniv and he was very knowledgeable and knew what he was doing They are amazing

    Answer from pro:

    Thank you taking the time to leave a reply. We are glad to hear you were happy with our service.

    Reply created 24 Nov 2018
  • Review from Steven Spence
    Rating: 5 out of 5
    Review left on 16 Nov 2018

    Garage Door repair

    I found Door Master through a web search. We have an old swing type garage door and Door Master was the only company who offered a cost effective solution that did not involve replacing the entire door! Service was quick and efficient. Door Master will be my "go to" garage door company. Thanks Steve!

    Answer from pro:

    Thank you for leaving a reply. We are glad we could help and happy to hear you were satisfied with our services.

    Reply created 24 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2018

    Quick and efficient service

    The spring on our garage door broke on a Saturday night. I emailed The Door Master and got a reply almost instantly. Oleg came out to fix it on Monday evening - he was on time and courteous. He installed a new spring as well as new cables (ours were old and rusty). He also took a look at our garage door opener and said it was still in good shape. Overall a good experience - our garage door is working smoothly again. Thanks Oleg!

    Answer from pro:

    We are glad to hear you were satisfied with our service. Thanks for leaving a reply!

    Reply created 24 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2018

    Garage Door Replacement

    We needed a new garage door urgently. I called Steve on Sunday night he was at my house Monday morning and Oleg came to install a new garage door Tuesday morning. The new door is way better than our old one. The service was fast and efficient and I thought the price was quite reasonable. They also took away our old garage door. The Door Master took a stressful situation and made it easy and seamless. Highly highly recommend The Door Master!
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