Haystack Home Inspections

Rating: 5 out of 5

Haystack Home Inspections reviews (499)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2014

    home inspection

    Chris from Haystack Home Inspections is a true professional. We bought an older home so we wanted to know everything. Chris spent 5 hours going over every square inch of the home. His attention to detail was incredible, in fact our electrician was very impressed with a number of things he brought to our attention. Chris wills supply you with a detailed report with pictures and all of the extras so you know where everything is. I would highly recommend Chris to anyone looking at an older home.

    Answer from pro:

    Hi Megan, I am glad to hear your electrician was impressed with my work, even more importantly that you are happy with it. Buying an older home can be intimidating having a report you can count on to talk with trades’ people is important. I know there are a few things to fix up so if you have any questions along the way by all means get in touch. Sincerely, Chris

    Reply created 20 May 2014
  • Review from Allison Holden
    Rating: 5 out of 5
    Review left on 12 May 2014

    Home Inspection

    Chris from Haystack Home Inspections provided a home inspection for our condominium in Vancouver. We found that he was friendly, easy to talk to, and most importantly he was very knowledgeable and thorough. His inspection report was detailed with great tips on maintaining and improving our home, as well as a handy green - red visual key for things that were great to things that needed attention. I would not hesitate to work with him again, and I will be referring him to friends and family.

    Answer from pro:

    Thanks I enjoyed working with you. It's nice to know architects can benefit from a condo inspection as well. I am glad to hear that your renovation plans are possible and would love to see the finished results. Enjoy your new project. Sincerely, Chris

    Reply created 13 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2014

    Home inspection

    Chris is everything I'd want in a home inspector. Conscientious and incredibly thorough. The report he sent to us is detailed and explains every single one of his reccomendations throroughly. I like that he errs on the side of caution and doesn't leave anything out!

    Answer from pro:

    Hi Denis, Your enthusiasm for the property was infectious. On a normal day I love my job and getting work with people like you makes it that much better. I wish you all the best in your new home. Sincerely, Chris.

    Reply created 13 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2014

    Home Inspection

    Chris was candid, honest, punctual, and exceeded my expectations. It is critical to have professional help in navigating the purchase of a home and Chris' advice made all the difference as we vetted the property that interested us. I would recommend Chris and his service without any hesitation.

    Answer from pro:

    Jay, thanks for taking time from your busy schedule to post a reference. Its rewarding providing the answers you needed to make a sound decision. I look forward to helping you again when you find a more appropriate home. Sincerely, Chris

    Reply created 12 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 May 2014

    Home Inspection

    Chris Thompson did a thorough and honest inspection of my apartment. He brought my attention to issues that are currently not relevant but might become so down the road. This information gave me confidence about my purchase and helped me decide where to put my money to make it a more valuable investment. Chris did a very complete inspection, of the unit and the building and even returned another day to follow up on some questionable outlets. In doing so he proved he is committed to quality and cares about doing an excellent job. He also made some helpful suggestions. I highly recommend this company.

    Answer from pro:

    Hi Jessica, Thanks for talking about our commitment to you even after your home inspection was done. The inspection is only part of the job. The report, communication, and continued service after the job are also an important part of the process. We only perform one type of inspection and that is one that we would be happy to do for any of our friends or family. Thanks for taking the time to recommend us and if anything should pop up please give us a call. Sincerely, Chris

    Reply created 6 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2014

    Home Inspection

    Chris provided service and advice that was genuinely superlative. The report produced was fact based, easy to understand, and provided all of the information I needed to make an informed decision. Chris showed up half an hour early to my townhouse inspection, carefully examining the site and common spaces for unusual wear and tear, poor workmanship, and design issues. He encouraged me to follow him throughout the site visit and made sure any questions I had were answered (even the dumb ones!). He inspected the mechanical room, electrical room, boilers, and all of the underground parking areas. Within the townhouse itself, he examined all of the plumbing, appliances, radiant heating and electrical systems (wiring and electrical box). He looked for safety issues around railings, garage door operations, smoke alarms and exit points. Any issues noted were brought to my attention and remediation advice was given immediately. He even reviewed the strata minutes and documents, and noted that a set of AGM minutes were missing (which ended up containing important information). But most off all - Chris provided an objective perspective and clear eyed advice. His goal was to provide me the most complete and accurate information that he could, so that I was comfortable with my decision on whether or not to purchase. As a CFO of a good sized software company, I was impressed that Chris was able to help frame the figures and potential costs in a way that helped me understand the risks and rewards that I was stepping into with my purchase. At the end of the day, Chris made be feel like I conducted the best due diligence process that I could. Given the huge price tag with Vancouver real estate - I can honestly say that the fee I paid Chris was the best money I spent during the entire purchase process. Great work!

    Answer from pro:

    Hi Lee, The fact that you think the fee you paid to Haystack Home Inspections was the best money you spent during your purchasing process is awesome. Thanks for such a huge compliment. It’s important to me that you get the best advice in a way that makes sense to you. If it takes me a bit longer to re-frame the information for a better understanding that’s what I will do. Take care and good luck in your new place. Sincerely, Chris

    Reply created 29 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2014

    Pre-Purchase Home Inspection

    Haystack Home Inspections was recommended to us through a colleague's Realtor and we decided to proceed with them after doing some additional online research. The inspection was coordinated in advance and all necessary paperwork provided to us so we had a good amount of time to review the terms and arrangements. On the day of the inspection Haystack arrived about 30 minutes early (even before us) to begin the exterior inspection and spent some time with us discussing their initial findings (including those from the Strata minutes which they reviewed as part of their services) before moving into the interior of the building. Their inspection included a detailed review of common building areas and the interior/exterior of our unit (including testing of all appliances...which identified a disturbingly loud dishwasher). After the inspection Haystack provided us a detailed verbal overview and walk through of their findings, identified items they deemed most critical, and followed up with a clear, lengthy report the same evening (complete with courtesy phone call to tell it was in our inbox). With their findings we were able to have the Sellers agree to address some deficiencies with no cost to us as the Buyer. A few days after the inspection Haystack followed up by phone to check if we had any outstanding questions. I work as a Mechanical Consultant and was very satisfied with the thoroughness and professionalism Haystack demonstrated. We would definitely recommend them to others looking for a home inspection and use them again in the future. Keep up the good work, Chris!

    Answer from pro:

    Hi Steve, Thanks for taking the time to tell others about your experience. Being a mechanical engineer your knowledge and background work going into the inspection was impressive. So many clients fail to read or understand their strata documents before a purchase because of this I provide it as part of the service. Courtesy calls serve an important purpose. At times email filters can divert a pdf report to a spam folder leaving clients waiting. A quick call can prevent this and is a good opportunity for any further questions. I hope you’ll be pleased with your new home. Sincerely, Chris

    Reply created 16 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2014

    Home Purchase

    Haystack Home Inspections provided us with a very comprehensive report complete with pictures. This made us very comfortable in that we knew exactly what we were getting ourselves into and gave us a very good package to go back to the seller with to complete a deficiency list prior to close. Haystack Homes is the best inspection company I have ever worked with and I would highly recommend them to friends and family. Should we need another inspection in the future, this is who I would use.

    Answer from pro:

    Hi Leah, I am glad to hear you were happy with the report and images. It is important when buying a new home that you have something to effectively communicate the deficiencies to the builder with. It’s also nice to know you will be recommending Haystack Home Inspections to your family and friends. Take care and enjoy your new home. Sincerely, Chris.

    Reply created 9 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2014

    Home inspection

    Others in our family had used Haystack Home Inspections previously and were very impressed by the quality of the home inspector, his work, and his follow up, so we went with HHI as well. So glad we did! Chris was excellent - very knowledgeable about everything he reviewed, took the time to do an extremely thorough job, and comprised a comprehensive report that was easy to read and understand. He followed up with a call after as well to check in and see if there were any remaining questions. We very much appreciated his expertise and he is extremely personable so we felt comfortable talking to him and trusting in him to guide us through this important process. Chris gave us great insight into the home we were looking at, and after consulting with him, we felt confident in moving forward in our decision making after the completion of our home inspection. We would highly recommend Chris!! Superb job all around.

    Answer from pro:

    Hello Mel, Thanks so much for that amazing review. It makes me really happy to see family members and friends of past clients choosing to use Haystack Home Inspections again. That lets me know more than anything else I must have done something right the first time. I look forward to helping your parents soon and by all means get in touch with any of your questions. Sincerely, Chris.

    Reply created 4 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2014

    Home Inspection

    As someone in the home building field with a strong knowledge of construction, I can say without a doubt that Chris and his team at Haystack Home Inspection are second to none. I have hired them for two home inspections in the last two years and on both occasions have been extremely impressed with their prompt and friendly service as well as their attention to detail. I would highly recommend Haystack for your next home inspection.

    Answer from pro:

    Hi Sean, Working with you has been my pleasure. I love the instant feedback and understanding working with contractors brings to a home inspection. The fact that you brought in all your sub-trades after the general inspection and they confirmed my findings is rewarding. There’s nothing like having experts within individual construction fields telling you you’re doing a good job. Next time you need a second opinion I’m all game. Sincerely, Chris

    Reply created 3 Apr 2014
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