Gotcha Wildlife

Rating: 4.9 out of 5

Gotcha Wildlife reviews (327)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2024

    Spring racoon family removal

    Ken and his assistant arrived on time and with fantastic attitudes and all the correct tools to get the job done right. Within one hour they had promptly removed the five babies from the inside wall that had been torn open from my roof, the mother left and the area was secured so no re-entry will occur. Within less than 12 hours the mother returned and has rehomed her family outside. Thanks for the great service and guarantee that comes along with it.

    Answer from pro:

    Thank you for the review! We are glad to have helped humanly remove your unwanted visitors and have them reunited with mommy in such a timely manner. -WeGotcha

    Reply created 10 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2024

    Professional, efficient, and very kind!

    We had squirrels in the attic/roof of our semi in Toronto. After a 4:50pm call, Ken and his team came the next morning to survey the entire roof and ultimately install a one-way door. They came back about two weeks later to repair another hole, and were extremely kind and speedy through both of their visits. We are excited to be rid of the squirrels in our roof! Thank you Ken and team for your transparency and kindness! I would highly recommend this company for their professionalism, guarantee, thoroughness, and efficiency.

    Answer from pro:

    Thank you for the review! We are happy to hear that your squirrel friends have left and not returned. Please don't hesitate to call us should the need be. -WeGotcha

    Reply created 26 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2023

    Racoon in the chimney!

    Heard a scratching in my living room thought I was losing my mind. I called Ken and his crew was amazing came out the next day. They installed a one-way door, raccoons gone came back and installed a permanent door thats guaranteed for three years which a lot of people wont offer that. Definitely would call them again thanks again Gotcha Wildlife!

    Answer from pro:

    We thank you for the review! Glad we were able to assist in a timely manner and to hear that the problem was resolved. -WeGotcha

    Reply created 2 Dec 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    Very professional and nice guys to work with.

    After years of suffering with mice in my house and raccoons on the roof, these guys got rid of all my stress. I can now sleep undisturbed. I wish I had done this years ago. I did not know that mouse proofing the whole exterior of my house was an option. And Racoon proofing my fence line really works. In gratitude to Gottcha Wildlife!

    Answer from pro:

    We thank you for the wonderful review! We are happy to hear that you can now rest because the pest are gone. Don't hesitate to let us know when we're needed agin. -WeGotcha

    Reply created 30 Nov 2023
  • Review from HomeStars user from Markham
    Rating: 5 out of 5
    Review left on 16 Nov 2023
    Pest Control - Spiders
    Ken was very thorough in explaining to me the service they provide to deal with spider issues. I called other pest companies and they didnt offer web dusting, only spraying and was so happy that Gotcha Wildlife did it all. Great service with Gotcha Wildlife.

    Answer from pro:

    Thank you for the review! We are always happy to help our customers. Don't hesitate to call us next summer for your spider friends. -WeGotcha

    Reply created 18 Nov 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 0 out of 5
    Review left on 10 Oct 2023

    Hired them to fix a hole to prevent squirrels, they got in the next day

    Squirrels were trying to get in to my attic, but hadn't yet, but we could hear them trying. Called these guys to fix the damage. They said they can cover it with a piece of flashing and show me a pic when done. After finishing they didn't take a pic but told me it was all good. THE NEXT DAY my neighbour saw a squirrel go into my attic where they had "repaired" it. After several week of phone tag, they finally showed up unannounced and when nobody was home. Left a quote in the mailbox for the same amount I payed the first time, and claimed it was a new hole. The picture shows that the repair did not fully cover the damage.

    Answer from pro:

    We are sorry to hear about your negative experience with Gotcha Wildlife. It is unfortunate that there was not an opportunity for us to connect with you sooner as we did respond to you within 24hrs. We can only guarantee the work and materials we provide and if you choose not to take our recommendations for prevention measures we cannot guarantee an animal won't make new entry even in as little as hours from the initial service and this is why we may recommend additional prevention. Upon our return visit All of our work and material were in fact secured and the issue was a new entry not faulty work. We wish you all the best in the future and hope you may take any suggestions to prevent this issue from happening from again.

    Reply created 17 Oct 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 26 Sep 2023

    Professional, straightforward and diligent

    We had a residential problem with pigeons doing their thing all over a shared lane between two semidetached houses. Gotcha were able to deal with the issue promptly and effectively while other business just gave me full voice mails and no response. Would definitely recommend.

    Answer from pro:

    Always great to hear from another satisfied customer. We thank you for the review and we appreciate your business! -WEGOTCHA

    Reply created 26 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2023

    Knowledgeable and experienced

    We called Gotcha Wildlife to safely remove a raccoon from our attic. This is the second time this year we called them as a mother raccoon and babies entered our attic in the spring. They are knowledgeable and professional.

    Answer from pro:

    Thank you for the review and return business! -We Gotcha

    Reply created 25 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Aug 2023

    Raccoon removal repair

    My raccoon issue was looked after quickly and very professionally. After a survey and some recommended protection I was very happy with the price I paid and the service performed. If your having critter issues, give these folks a call.

    Answer from pro:

    Dear customer, thank you for your feedback. Gotcha Wildlife strives to provide effective wildlife solutions that get rid off all critter issues. Thank you for using our services and please let us know if we assist you in the future. We Gotcha!

    Reply created 27 Aug 2023
  • Review from Customer of Gotcha Wildlife
    Rating: 0 out of 5
    Review left on 22 Aug 2023

    Terrible customer Service

    A terrible experience. The service level was disgraceful. They were rude and argumentative. I would avoid this company and never recommend them.

    Answer from pro:

    Dear customer, we are very sorry your experience was unsatisfactory. I have looked into your account and services and it seems to be that there was some recommendations that were not completed or approved on your side. We aim on all interactions to be very clear with information and recommendations to solve customers issues but is the sole customer decision to chose what they like to do. Please reach out if we can assist you further. Gotcha Team

    Reply created 27 Aug 2023
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