Legacy Windows & Doors

Rating: 5 out of 5

Legacy Windows & Doors reviews (200)

  • Review from Linda Kennett
    Rating: 5 out of 5
    Review left on 5 Sep 2024

    Window Replacements

    We had a total of 49 windows replaced in our 1991 built home by Legacy Windows and were extremely pleased with the professionalism and quality of work provided by Kyle, Derrick, Cody, Ethan, Alex and the rest of the Legacy team. They were very attentive to our concerns and needs, and repaired all deficiencies promptly and efficiently. We absolutely love the quality of our new Vinyltek windows and highly recommend Legacy Windows and Doors!

    Answer from pro:

    Thank you so much for your kind words and for choosing Legacy Windows for your home! We’re thrilled to hear that you’re enjoying your new Vinyltek windows and that our team—Kyle, Derrick, Cody, Ethan, Alex, and the rest—provided the professional service and attention you deserved. It was a pleasure working with you, and we're always here to assist if you need anything in the future. Your recommendation means the world to us! -Legacy Team

    Reply created 6 Sep 2024
  • Review from Jill Pearson
    Rating: 5 out of 5
    Review left on 27 Jul 2024

    Window replacement

    I recently had 4 new windows installed in my condo. I did my research beforehand and obtained 4 quotes from different companies. I was a window newbie and so had many questions which were always answered professionally and promptly. I am so glad I chose Legacy over the other 3 companies. My new windows are beautiful and Legacy was able to provide a stacking slider and tilt and turn window which at least two of the other companies could not provide. This has been a great modernization to my condo and I am loving the windows. Kyle, Ethan and the team were fabulous! It was a difficult route to get some of the windows to my condo and there was no question that they would be able to do it. The work was over 3 days and the whole team was professional and pleasant to have around. Thank you Legacy. I highly recommend Legacys service and product.

    Answer from pro:

    Thank you so much for taking the time to share your experience with Legacy. We're thrilled to hear that you're enjoying your new windows and that our team was able to meet your expectations, especially with the unique stacking slider and tilt-and-turn window options. It's great to know that Kyle, Ethan, and the team made the installation process smooth and enjoyable for you, even with the challenges posed by your condo's layout. We strive to provide professional and courteous service, and your feedback reaffirms our commitment to quality and customer satisfaction. - Legacy Team

    Reply created 29 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2024

    Window and Door Replacement

    From start to finish it was a pleasure to work with every person involved in this project. Legacy replaced all 30 windows, two sliding glass door and three entry doors. The transformation is amazing. We love it! And we would highly recommend this company for any window and door replacement projects.

    Answer from pro:

    Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team throughout the entire project. It's great to know that you're pleased with the transformation and love the new windows and doors. Your recommendation means a lot to us. If you need anything in the future, please feel free to reach out. -Legacy Team

    Reply created 9 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2024

    Installing sliding glass windows

    Fantastic customer service and quality. We had contacted them to remove a window and replace with a sliding glass door and locking screen back in Oct 2019, Kyle was very pleasant and prompt with responses. The quality and service is unbeatable, everything works great and still look brand new. Highly recommend Legacy windows!

    Answer from pro:

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with our customer service and the quality of our work. Kyle and the rest of our team strive to provide prompt and pleasant service, and it’s great to know we met your expectations. We’re also pleased that your sliding glass door and locking screen are still working perfectly and look brand new after all this time. Your recommendation means a lot to us. If you ever need our services again or have any questions, please don’t hesitate to reach out. -Legacy Team

    Reply created 4 Jul 2024
  • Review from Al
    Rating: 5 out of 5
    Review left on 30 May 2024

    Window/Patio door replacement and partial siding replacement

    We needed to replace 40 year old aluminium doors/windows in our home (significant heat loss) and also do a partial replacement/fixes of the cedar siding. After doing due diligence and getting estimates we decided on Legacy Windows and Doors based on the initial discussions with Jayden and subsequent detailed discussions with Jayden and Alex. Based on the above discussions and final estimates we decided to go ahead with the project which was completed by Jackson and his team. The end results exceeded expectations, and the project was completed promptly, within the allocated time and within budget (and Jackson also completed an additional small project within the same budget). Kudos to Jayden, Alex and Jackson and his team (including Ethan - operations coordinator). I have to pat myself on the back for being such a good judge of character ;-). Seriously though, if you need similar projects completed, speak with Jayden at Legacy Windows and you will not be disappointed.

    Answer from pro:

    Thank you so much for taking the time to share your wonderful experience with Legacy Windows and Doors. We are thrilled to hear that our team exceeded your expectations and that the project was completed promptly and within budget. It was a pleasure working with you on the replacement of your aluminum doors and windows and the repairs to your cedar siding. We're glad to know that Jayden, Alex, Jackson, Ethan, and the entire team provided you with the professional service and quality workmanship that we strive for with every project. Your kind words and recommendation mean a lot to us. We're delighted that you're satisfied with the results and that you recognized the dedication and character of our team. Your satisfaction is our top priority, and it's rewarding to hear that we met your expectations. Thank you once again for choosing Legacy Windows and Doors. If you ever need further assistance or have additional projects in the future, please don't hesitate to reach out to us. -Legacy Team

    Reply created 24 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2024

    Awesome install team and great windows

    Outstanding service, installation team and great windows. Team came twice to confirm measurements, installed 3 large windows in one day. Final product exceeded our expectations. Thanks Legacy team.

    Answer from pro:

    Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with our service and installation team at Legacy Windows and Doors. -Legacy Team

    Reply created 24 Jun 2024
  • Review from Customer of Legacy Windows & Doors
    Rating: 5 out of 5
    Review left on 15 May 2024

    Window Replacement Project Spring 2024

    I recently had my windows replaced and am glad I selected the Legacy Windows crew. Product selection: The Legacy team was there to walk me through product options and helped me make an informed decision. We checked out the showroom and when arriving were greeted to a welcoming environment. The install: It was a pleasure having the installation team out to do the installation. They were respectful, efficient, kept the work space clean, and were more than happy to answer all my questions. Afterthoughts: I'm very happy with my new windows and only wish I would have done them sooner. If you're looking to get your windows replaced I would highly recommend working with Legacy. I look forward to having the team come out to replace some doors in the future.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with your new windows and that our team could help you make an informed decision. It’s wonderful to know that you felt welcomed in our showroom and found our product selection process helpful. We strive to create a comfortable and informative environment for our customers! Our installation team will be delighted to hear your kind words. We take pride in our work and always aim to provide respectful, efficient service while keeping the workspace clean and answering any questions you may have. -Legacy Team

    Reply created 24 Jun 2024
  • Review from Customer of Legacy Windows & Doors
    Rating: 5 out of 5
    Review left on 7 May 2024

    20 new windows for entire house

    Great experience in general. Very transparent quoting process with no pressure, no high pressure sales tactics. Very helpful with regards to optimizing quote so that there is a good balance between using rebates to get a higher grade product for the same out-of-pocket cost. The project cost $40000 but I ended up paying $30000 for basically 20 triple pane windows. Very clean and friendly crew. Great following up of loose ends too - they came when some knots from the trims bled through and reapplied primer and paint to it. Would highly recommend.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our quoting process transparent and pressure-free. Our goal is always to ensure our customers feel confident and informed every step of the way. We're delighted that we could optimize your quote to provide you with high-quality windows while staying within your budget. It's wonderful to hear that our crew was friendly, clean, and attentive to details, and we're pleased that we could address any loose ends promptly to ensure your satisfaction. Thank you for recommending us, and please don't hesitate to reach out if you need anything in the future! - Legacy Team

    Reply created 9 May 2024
  • Review from Customer of Legacy Windows & Doors
    Rating: 5 out of 5
    Review left on 24 Mar 2024

    Skylights

    We replaced our homes original skylights. The Legacy Team is polite, efficient, careful, and their product is terrific. Highly recommend.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were pleased with our team's service and the quality of our skylights. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help! -Legacy Team

    Reply created 2 Apr 2024
  • Review from Customer of Legacy Windows & Doors
    Rating: 5 out of 5
    Review left on 20 Mar 2024

    Replace windows

    Its the second time I hired Legacy to replace the windows. We did phase one last year and the results turns out to be great so we decided to replace all the windows of our house. They are very professional and easy to work with. Kyle, Alex, Ethan and Dylans installation team all together did a great job!

    Answer from pro:

    Thank you so much for entrusting us with your window replacement project for the second time! We're thrilled to hear that your experience with Legacy has been consistently positive. It's wonderful to know that our team, including Kyle, Alex, Ethan, and Dylan's installation crew, were able to deliver another great result for you. - Legacy Team

    Reply created 2 Apr 2024