Legacy Windows & Doors

Rating: 5 out of 5

Legacy Windows & Doors reviews (200)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2021

    Window replacement

    We love our new windows ! The installation crew were very professional, as was the showroom staff when we first met with for information and an estimate. We will not hesitate to use Legacy again for any future work.

    Answer from pro:

    Thank you for sharing your love for your new windows! We appreciate you being so accommodating and it will be pleasure to work with you on a project again in the future! All the best :) - The Legacy Windows Team

    Reply created 26 Jul 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2021

    Window replacement

    We are very pleased with the total package from Legacy Windows and Doors. From the quote process to the installation, the whole process was professional, efficient and enjoyable. The installation crew were awesome. There communication and quality of work made the process smooth and stress free. Would highly recommend Legacy to anyone.

    Answer from pro:

    Thank you so much for the 10 star review, hearing that your experience was "stress free" really makes our day! We value timely communication and professionalism so it is encouraging to hear that is the story that you will share! All of us here at Legacy Windows are grateful to have earned your business and we hope you continue to enjoy your new windows and doors for many years to come.

    Reply created 23 Jun 2021
  • Review from Customer of Legacy Windows & Doors
    Rating: 5 out of 5
    Review left on 7 Jun 2021

    Chilliwack - window replacement

    The service from start to finish was excellent. The installation team were very professional and paid attention to the fine details of the finishing. I would highly recommend Legacy and their team!

    Answer from pro:

    Thank you for taking the time to share about your experience! We may be biased, but we definitely agree that our team is pretty outstanding at what they do! It was our pleasure to take care of your project and we hope you will enjoy your new windows for many years to come. All the best! - The Legacy Windows Team

    Reply created 9 Jun 2021
  • Review from Ivy Zheng
    Rating: 5 out of 5
    Review left on 5 Apr 2021

    Legacy is the Best!

    We picked Legacy Windows & Doors to replace all the windows and one sliding door of our 30-year-old house, and it turned out that we made a fabulous decision! Legacy provided the best quality products and services at the best price. Jayden was our sales rep, and he was kind, patient, and very knowledgeable about the product, which helped us make our decision. The installation was done by Jordan's team, with help from Alex. Every member was hardworking, nice, polite, and professional. The installation was punctual and well-organized, and the jobsite always was nice and clean. They tried their very best to finish their work to our satisfaction. Derek communicated with us through the whole process. He was patient and kind, always kept us connected and treated us with kindness and courtesy. We absolutely love our new windows and door. They are perfect! We feel happy and cozy with them. It was such a pleasure to work with everyone at Legacy. I would highly recommend them to everyone!

    Answer from pro:

    Hi Ivy! Thank you for taking the time to share about your experience! It's so encouraging to hear that you felt taken care of every step of the way - that's our goal! It was our pleasure to be a part of your renovation, and we're glad you are loving your new windows and door. All the best Ivy! -The Legacy Windows Team

    Reply created 6 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Mar 2021

    Window and Door Replacement

    We were continually impressed with the Legacy crew's professionalism and skill when they were in our home doing the installation. They were kind, thoughtful of our space, meticulously cleaned up their work area at the end of each day, and the best part, they were perfectionists. Kyle was great to work with and guided us through choosing what we needed and what would best suit our home. We could not have asked for a better all-around experience with Legacy. From visiting the showroom to the installation of our windows and doors, every person was nothing short of excellent.

    Answer from pro:

    So happy to hear that you had a great experience! Hitting all of those points is so important to us, so we are encouraged to know it was impactful for you. If there is anything else we can help with don't hesitate to reach out! Enjoy your new windows and doors :) - The Legacy Windows Team

    Reply created 20 May 2021
  • Review from C. Tam
    Rating: 5 out of 5
    Review left on 27 Feb 2021

    Window replacement and more

    First of all, the product looks amazing! Top quality windows and doors. True professionals from management, right down to the crews doing the work. We had our windows replaced, a slider removed, a door opening moved with new door installation. These guys did everything, from the demo, to the framing and drywall. They even managed to find a match for the exterior siding and install that too! Jordan and his crew were great! Whenever I saw him when I came home from work, he was always updating me with their progress, and what their plan was for the next day. Jayden and Derek were just as awesome with their communication, and updates, and to answer any questions we had before, during, and after the work. Great team from top to bottom! As amazing as the product is, and as awesome as everybody was, my favourite part about the whole process was how they cleaned up after themselves every day. Coming from a career in construction, I understand how tough it is to maintain a tidy work area. I don’t do them enough justice by saying that after they left, there was no indication of anyone having worked there, other than the new windows!

    Answer from pro:

    Thank you for taking the time to share about your experience. Our teams work hard to make things as easy for you as possible, so this is very encouraging for all of us to hear! We hope you enjoy your updated space, and take care! -Legacy Windows Team

    Reply created 1 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2021

    Patio Door Replacement

    I recently had my patio door replaced and want to give a big thumbs-up to the team at Legacy Windows. From beginning to end of this project the experience was terrific!! From my first engagement it was apparent this company has great skills and knowledge and a strong Customer centric approach to business. I received valued insights and advice on choosing a quality door product and the project planning was comprehensive. It included on site visits from a subject matter expert to ensure measurements and custom requirements were fully understood. Door delivery and install logistics were well communicated and the install team did quality work and I appreciated their efforts to manage within Covid protocols and keep an organized and cleaned-up workspace. Bottom line great value for money spent and I am very happy with the new door. Certainly I would not hesitate to use Legacy Windows in the future and/or recommend this company to others. Many thanks. Rob

    Answer from pro:

    Hi Rob, thanks for the feedback. We are thrilled that you are so happy with your new Eurotwist! It was our pleasure to work with you on this project, thank you for being willing to recommend us to others. Take care! -Legacy Windows Team

    Reply created 12 Feb 2021
  • Review from Elizabeth Nutting
    Rating: 5 out of 5
    Review left on 1 Feb 2021

    Complete Window Replacement

    We are extremely pleased with the brand new windows we have! Legacy windows replaced 16 windows and 1 sliding patio door for us. Kyle explained the differences in windows in layman's terms and made it easy to commit to Legacy Windows. The installation team was talented and respectful. The end result is exceptional. I highly recommend Legacy Windows!

    Answer from pro:

    Wow, thanks for all the praise Liz! We appreciated the opportunity to work on your home, and are happy to hear you had a great experience. Enjoy your new windows and door! -The Legacy Windows Team

    Reply created 2 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    New windows on Rental House

    My wife and I own a rental house on the west side of Vancouver. It was actually the house I grew up in. The house is currently occupied by our daughter, son-in-law, and our two grandchildren. This year we decided to replace the seventy year old single pane windows with much more energy efficient double pane windows. We chose Legacy for a couple of reasons. First, good reviews on Home Stars and second familiarity with Milgard windows. Although, because of the Covid pandemic, we have yet to see the new windows our tenants are thrilled. They feel they are living in a new house and it is so much warmer.

    Answer from pro:

    Thank you for taking the time to leave a review, we're thrilled to hear your rental will be cozier for your family this winter! Please reach out if there is anything further we can help with, it's been our pleasure to work with you on your project! -The Legacy Windows Team

    Reply created 16 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2020

    Galiano windows and doors

    Legacy gave us thoughtful advice and guidance throughout, and despite the challenges presented by the COVID-19 pandemic, the highly professional crew did an excellent job with every aspect of the installation. Compliments just keep on coming --"It's like a new house!" -- so our thanks again to everyone at Legacy for their great work.

    Answer from pro:

    It was our pleasure to work with you on your home! Enjoy the compliments and feel free to let us know if there are any more projects we can help you with! -Legacy Windows Team

    Reply created 27 Oct 2020