Torcan Group

Rating: 5 out of 5

Torcan Group reviews (108)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2016

    For Windows

    I needed some windows done on my house and was calling different for quotes. I have to say once I meet Andrew from Torcan Group I knew right away that he was the contractor for me. He was professional and very trustworthy. He patiently explained all the different styles and options that made my choice very simple. Everything looks I definitely recommend!

    Answer from pro:

    Hi Julio I'm really glad that you are satisfied it was a pleasure installing the 4 windows for you! Please keep us in mind when you are ready to do the rest.

    Reply created 16 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2015

    Aluminum capping around front entrance

    It was a pleasure to deal with Andrew. He kept in touch and came as agreed. He was courteous, respected our wishes and wanted to please. Even during the work he consulted with us. The cost was reasonable. Overall we are very pleased, but on closer scrutiny we noticed that some parts were patched and and there were some minor scratches, for which he left us a can of spray paint. We would definitely recommend him.

    Answer from pro:

    Hi Peter, I appreciate the feedback. I'm glad that you are pleased with our work because it was definitely a real challenge to cover a full door which is 60+ years old with a side light, mailbox, top light with a storm door in the way. I apologize if you feel we patched an area also it is common that there will be minor scratches which is why I left the touch up paint behind so you can feel free to use it whenever you like. Overall the your front entrance now looks beautiful and brand new and it was all done for the fraction of the cost of a full replacement door which would of been a few thousand dollars. The new door bell is a nice touch which we installed at no additional cost. Again I appreciate your business and happy holidays!

    Reply created 14 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2015

    new roof

    When we were first looking for contractors to do our new roof, I knew the search was done when I met Andrew, professional, took his time to explain everything and had great suggestions--I felt I would be taken care of and now that the project is completed I happy to say I was right! He is great to work with, did an amazing job and cleaned up perfectly. I would definitely recommend Andrew and his team.

    Answer from pro:

    Hi Carmen, I really did enjoy working on your roof. I really do appreciate your comments and will share them with the guys!

    Reply created 18 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2015

    Eaves Guards

    Andrew was great, he installed my gutter guards quickly even though my eaves were old and the guards required modification. Very professional. He also inspected other parts of my property for future repairs. Honest and reliable, will use his services again.

    Answer from pro:

    Hi Ryan I'm looking forward to helping you out again I appreciate the positive feedback!

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2015

    Gutters & Eavestroughs

    Andrew Deonarain of the Torcan Group was referred to me by a relative who was making major renovations to an older home and needed the eaves troughs and down spouts replaced. A contractor himself, he was delighted with Andrew’s work and later recommended Torcan to several of his neighbours. Five of them subsequently hired Andrew to do similar work. Andrew came to my house within 24 hours of my initial contact and quickly assessed the problem. Because most of the original eaves troughs and down spouts were still functional, he suggested only replacing the one that had been installed improperly by the builder and by adding leaf guards where we have overhanging trees. He quoted a fair price and promised to complete the work within a month. Two days ago he called to schedule a convenient time for his crew to do the work. They arrived yesterday and completed the job in an afternoon. The eaves trough that he replaced had a span of about 40 feet. So to improve drainage he added a second down spout, giving us one at each end. AND he did not charge extra! In addition, he noticed that the builder did not properly install the soffit at one of the corners of the house, providing potential access for animals to enter the attic. He also repaired this at no extra charge. I highly recommend Andrew and the Torcan Group.

    Answer from pro:

    Thank you Doug for your recommendation and comments!

    Reply created 2 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2015

    Roof re-shingled

    I had my roof re-shingled by Torcan Group about one week ago. When Andrew came to give me an estimate I was pleasantly surprised at how congenial, professional and thorough he was. He went on the roof and even took pictures of some oddities. Once he did this he came inside and went over the whole process in detail including what extra work would have to be done to ensure that the oddities were handled properly. He gave me an estimate on the spot. Not like some others that I got estimates from that came, looked, went away and then sent me an estimate. They did not explain any thing nor hardly talked to me. Andrew is not just a sales person. On the day of the install he was on the roof with his crew working and supervising making sure that every thing was done according to what we had agreed upon. It took him a bit longer to do one of the oddities but he didn’t skimp on time or material in order to make sure that it was leak proof. He even took pictures and showed me what was done. I was very appreciative of this as some years ago we had a leak in this particular area with the water coming through the ceiling into the house. Andrew price is reasonable. He may not be the cheapest but the cost warrants the work done. I did not get estimates from any fly by night contractors so his price was inline or cheaper that other estimates I received. From talking to Andrew I got the idea that he enjoys what he does and feels that he is helping people by providing them with the best service that he can. He is proud of his work and so he should be. I would highly recommend Torcan Group and will definitely use them again when needed. I couldn’t be happier and am very thankful that I came across Andrew and Torcan group.

    Answer from pro:

    Thanks Linda for your thoughtful comments. I really do take pride in my work and also want to provide all of my potential clients with all the correct and honest information so they can make the best decision possible. I don't ever want to be like a traditional salesman and tell you everything you want to hear to get your money then just disappear. I truly believe that whatever the customer is promised you have to keep your promises and do what you say.

    Reply created 2 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2015

    Gutters and roof tepair

    Andrew was amongst the best trades to work on my new home. He was punctual, professional, performed great work and was honest. I would and have recommended his company to friends, family and anybody in need of his services.

    Answer from pro:

    Thanks Chris! It was a pleasure working on your beautiful home!

    Reply created 19 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2015

    Evestrough

    I needed my evestroughs done and call 3 companies for a quote. I dealt with Andrew from Torcan Group who was the only one to show up and was helpful and solved all of my issues with my eavestrough. His prices are very fair and his installation crew are very professional. Thinking of getting my siding done now will definitely use Torcan Group again! Good Job! Keep up the good work!

    Answer from pro:

    Anytime Melissa!

    Reply created 23 Aug 2015