Torcan Group

Rating: 5 out of 5

Torcan Group reviews (108)

  • Review from Ben
    Rating: 5 out of 5
    Review left on 22 Aug 2017

    Eavestrough replacement

    Andrew from Torcan Group was great to deal with once again - very professional and accommodating. He replaced some damaged soffit for us before and he recently replaced our old leaky eavestroughs that were poorly installed by the previous owner as well as redirected some of the downspouts. The price was very fair, and he and his team were able to complete the job in one day as promised and they cleaned up thoroughly after the work was done. The new eavestroughs look and work great!

    Answer from pro:

    Hi Ben, I want to thank you for giving us the opportunity to work with you again. Your eavestrough system is perfect now compared to the other system that was installed before. If there is anything else you need don't hesitate to contact us! Regards Andrew

    Reply created 24 Aug 2017
  • Review from Sara Dion
    Rating: 5 out of 5
    Review left on 5 Aug 2017

    Roofing, soffits, facia, evestroughs, LED potlights

    We contacted several companies from Homestars to get quotes to completely renovate the exterior of our home. When we met Andrew we knew right away that he was the contractor for us. He was courteous and polite. He made several suggestions with regards to shingle and aluminum colours that turned out to really suit our home. Andrew and his crew were professional and got the job done without any complications. Andrew was the first one here and the last one to leave to make sure everything was done in detail. He went above and beyond to get our project done. Torcan Group's price was the best out of the three quotes we got. We are very happy with the results after everything was completed. We have already recommended Torcan Group to several of our friends and family.

    Answer from pro:

    Hi Sara, I really appreciate the feedback. Like I mentioned to you when we first met I treat everyone's home like it's mine own and when designing a job with details I always keep in mind "if this was my house what would I do?" On projects like yours it's very important to get everything perfect. I also want to thank you for the recommendations and referrals. Regards Andrew

    Reply created 8 Aug 2017
  • Review from Terry
    Rating: 5 out of 5
    Review left on 26 Jun 2017

    Eavestrough and Potlights

    Andrew and his team did an excellent job replacing the Eavestroughs, soffit, fascia and installing LED potlights. We got a few quotes and Torcan's pricing was very competitive. The quality of work was excellent and Andrew's customer service was on par. We did not feel rushed nor felt that we were being convinced on renovations we did not require. We highly recommend Torcan and hope to utilize them in the future.

    Answer from pro:

    Hi Terry, Thank you for your kind comments. We always try to give the best price possible without sacrificing on the quality of the job. We always give our honest opinion when discussing a potential job/project without trying to up sell you on extra renovations that are not needed or in some cases, when other companies actually suggest them just to add to their bottom line without caring about the customer's needs and budget. I hope you enjoy your new look of your home it now beautiful and the LED potlights gives it that added touch. We look forward to working with you in the future. Regards Andrew

    Reply created 1 Jul 2017
  • Review from Kathy & Don
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Eavestrough Replacement

    Very impressed with Andrew and the Torcan Group starting from our first point of contact - when we asked for a quote. He came when he said he would and provided a quote before he left. When we contacted him to do the job, he provided us with colour samples to choose from. On installation day he arrived when he said he would, finished the job in one day, checked a window that had been leaking-probably caused by the old eavestrough overflowing and patched a piece of fascia that had a hole in it for no additional charge. We would recommend him to anyone needing an eavestrough replacement.

    Answer from pro:

    Hi Kathy and Don! I want to say it was a real pleasure working with you both. I was more than happy to go above and beyond to correct your small issues. Now your eavestroughs are flowing beautifully and adding the extra pipe for you will ensure that you will not have any issues going forward. Again we really appreciate your business and thank you for your recommendation. Regards Andrew

    Reply created 22 Jun 2017
  • Review from Robert Iannarelli
    Rating: 5 out of 5
    Review left on 9 Jun 2017

    Eaves trough

    Quick and Excellent work. Great job looks good. Looks like it'll last forever. The team was great.

    Answer from pro:

    Hi Robert, Thank you for taking the time to write your thoughts on how you feel about the type of work we did for you. I'm glad we were able to resolve all of your issues you had with the water run off from your eaves. Again please keep our phone number handy when your ready for your roof. Regards Andrew

    Reply created 9 Jun 2017
  • Review from C. Sirdevan
    Rating: 5 out of 5
    Review left on 11 May 2017

    Eavestrough, downpipes and shutters

    We were very happy with Torcan and their workmanship. Andrew reconfigured our downpipes when replacing them and the eavestrough which dealt with a problem we had for years due to the original poor design. Andrew was friendly, prompt and great to work with. His team arrived on an extreamly hot day, I tried to keep them hydrated, but I am sure it must have been brutal.

    Answer from pro:

    Hi Catherine, I do remember that really hot 35+ degree day that we did your job last July even still we were determined to be really careful and not cut any corners to sacrifice the quality. I really appreciate the review and I like the fact that you wrote this review almost 1 year later so it shows that the job we did for you is exceptional and you had no issues with your eavestrough system and will not have any for the foreseeable future. We appreciate your business and the honest feedback! Regards Andrew

    Reply created 13 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2017

    Window installation

    Just a few words ... ANDREW want to thank you for a great job on my windows.

    Answer from pro:

    Thank you for the short but sweet comments! We look forward to doing business with you again in the near future Regards Andrew

    Reply created 5 May 2017
  • Review from r0d
    Rating: 5 out of 5
    Review left on 24 Apr 2017

    Eavestrough replacement + roof repair

    I am glad we engaged them. Andrew is honest and fair in his job quotes. The job was very well done and I am satisfied with the end result. His crew ensured that they left the site clean and safe. Overall, I am happy with their service and would engage them again in the future. I am happy to recommend Andrew and his crew to anyone looking to replace their eavestrough. Thanks Andrew.

    Answer from pro:

    Hi Rod it was a pleasure working with you and were glad to resolve some of the issues you were having with your eavestrough system. Also please feel free to reach out to us anytime if you need a hand with anything else on your exterior. We really appreciate your business!

    Reply created 25 Apr 2017
  • Review from Tfyanny rose
    Rating: 5 out of 5
    Review left on 25 Jan 2017

    Stairs remodel

    It was a great experience. You could tell right away they were a experience team. The job was finished on time and after they were done it was like no one was ever here. I would definitely go with them again.

    Answer from pro:

    Hi Tiff It was a pleasure working with you! Thanks for the positive review! If you need anything else just let us know!

    Reply created 26 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2017

    New roof installation

    Very satisfied with the work this company did for our home in Toronto. Job was quick and the quality speaks for itself. We had a new roof installed plus lights on the porch and pot lights around the house. Andrew really went out of his way to help us with this project can't thank him enough!

    Answer from pro:

    Thank you for your feedback. Here at Torcan Group we strive to do our best and pay attention to all the details which shows in the finished product and overall look of the home. Your home is now the talk of the neighborhood and the LED potlights gives it that elegant and nice finishing touch. Thank you for your business!

    Reply created 21 Feb 2017
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