Torcan Group

Rating: 5 out of 5

Torcan Group reviews (108)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2016

    Replacement of Fascia, Eavesthrough, Down Spouts & Aluminum Capping

    Over the past two years, we have had Torcan do various renovations/repairs to our home. These include new eaves through, down spouts, leaf guards and aluminum capping. Andrew, the owner, is honest and reliable and prices are very competitive. Workmanship is excellent using top quality materials. Job site cleanup was also excellent. We would not hesitate to recommend Torcan to others and will be using Andrew and his crew again in the near future.

    Answer from pro:

    Hi Bill and Helene I do enjoy working on your beautiful home and I appreciate the kind comments and really look forward to seeing you guys again! Thank you for your recommendation it really means a lot. Regards Andrew

    Reply created 30 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2016

    Long board, Soffit, fascias & eavesdrops

    Great work. Completed in one day. Quick respond to calls and text messages. Andrew was honest, reliable and trustworthy guy. Prices were very fair and workmanship was excellent. He always made sure that I was informed and updated on what was happening with the long board order and made sure that He understood the design and look that I was going for. I would recommend his work to my family and friends.

    Answer from pro:

    Hi Maria! It was very easy to work with someone like yourself because you knew exactly what you wanted which made it very easy to give you the results as promised. Everything looks great and the LED potlights are a nice finishing touch. We appreciate your comments and feedback.

    Reply created 23 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2016

    Eves troughs

    Andrew and his team have done a great job. Andrew will easily get more business from us. He is flexible with his schedule, makes time to talk about the details of the job and does what he says he's going to do.

    Answer from pro:

    Hi Nanor Thank you for your review it was a pleasure working with you to solve your issues with your eavestrough system. In this business I find total satisfaction when we are able to keep our promises and stay true our word. We're not one of those contractors that tell you what you want to hear just to get your money. Don't forget your always in good hands with Torcan Group! Regards Andrew

    Reply created 10 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2016

    Replacement of soffit, fascia, gutters, down spouts

    We cannot say enough good things about Andrew and his team! They were curteous, professional, and take great pride in their work. We are very pleased with the replacement of all of our soffit, fascia, gutters and down spouts (also added leaf guards). Andrew took time and care to re-examine layout of the downspouts and re-routed them to better protect our foundation from water run off, which we appreciate. The team takes great pride and care in their work. They worked diligently to ensure a prompt completion without sacraficing quality. Thank you to Andrew and his team for a job well done!! We wouldn't hesitate to refer Torcan Group.

    Answer from pro:

    Hi Jennifer, we really appreciate you taking your time to write this review. It really reflects on what we are all about as a company which is PRIDE and QUALITY! We are very happy that you are pleased with our work and we appreciate your business! Regards Andrew

    Reply created 6 Nov 2016
  • Review from Christine
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    New roof

    The entire roof had to be replaced and Andy made good suggestions re the shingle available and the underlay. The work was done promptly and professionally. He added two more vents for the roof. The price was reasonable. I've already recommended them to my sister. Great jobs guys.

    Answer from pro:

    Hi Christine, Thanks for the review and I look forward to helping out your sister too! Regards Andrew

    Reply created 1 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2016

    Aluminum capping

    We were looking to address the external wooden part of our bay windows and wooden posts as the weather was causing the wood to mold and rot. We were referred to Andrew at Torcan, who was warm and friendly and was very welcoming to our ideas. Andrew explained about what he could do to help with aluminium capping and was able to give us firsthand exposure to his handiwork. He pointed out the pros and cons of the colours we were deciding on before we made our final decision. He also provided some brilliant suggestions on colours and helped us with a vision on how it would look in the end. As well he came across some challenges due to flaws from the work of the original builder and was able to fix the problem for us. We would recommend the work of Torcan and would hire again.

    Answer from pro:

    Hi Kelly, I'm very happy I was able to help you find a solution for your wood problems. The colour you picked looks fantastic and now your home is the envy of the neighborhood. I appreciate the feedback and review if there is anything else please keep us in mind. Regards Andrew

    Reply created 8 Sep 2016
  • Review from Victoria Bradley
    Rating: 5 out of 5
    Review left on 8 Aug 2016

    Siding Job and Roof patching

    Andrew was a true professional from beginning to end. He was prompt in providing a quote for the job, worked with us to arrive at a solution that was within our budget, provided updates on timelines when delivery of siding was delayed from manufacturer. He and his crew were on time to begin the job, very tidy and did an exceptional job. I would highly recommend Andrew and will not hesitate to use him again in the future.

    Answer from pro:

    Hi Victoria, it was a pleasure working with both yourself and your husband. It was a difficult job but we were up to the challenge! As you know this type of siding job downtown where there is only 30 inches between the houses can be difficult but with the right team it can be done. I hope the extra capping we did for you works and keeps the birds out from now on. I appreciate you working with us and also leaving a positive review if there is anything else you need help with please don't hesitate to contact me Regards Andrew

    Reply created 9 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2016

    Eaves, soffit and facia.

    Andrew's team did all the soffit, eaves and facia on my large, 5 plex rental home. They did a great job! On time, on budget and very professional. They even did a small decorative paint job add on for me to match the new eaves. Very accommodating.

    Answer from pro:

    Hi Micheal, thank you for your comments it was a pleasure working for you! I knew that you needed to hire the right company to do this type of job because on the setup, safety and also making the right accommodations for your tenants. I'm glad that everything went well without any real issues because of the age of the property. Please keep us in mind for any other projects. Andrew

    Reply created 2 Aug 2016
  • Review from Customer of Torcan Group
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Replace all eavestrough, replacement and redirection of downspout

    I am fully satisfied with the work done by Andrew and his crew. Andrew was very accommodating with my requests. He was on time and finished all the works in one day with his crew. He also fixed previous work done by a contractor who did not do his job correctly. He made true his promise to come back the next day to install some missing parts which were not available on the day of install. I made my due diligence and canvassed from several contractors. He gave a price that was reasonable and at par with some, but the true test came on the job execution. I was able to test their work as it rained right after the install and I saw that they did a good job. He has promised to come back to check on my roof and I know he will do a great job again. Tune in to my next review on roof repair.

    Answer from pro:

    Hi, I thank you for your time for writing a honest review of what our company is all about. We strive to full-fill our promises made to all of our customers because this is what we find very difficult with contractors in general who are just in the business of doing a lousy job and only caring about getting the money. I have made another promise to you about your roof so I do intend on keeping it just like the last one. Regards Andrew

    Reply created 10 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2016

    Wind Damage Repairs

    After a few days of heavy rain and strong winds I came home to a large piece of facia aluminum dangling from the third floor of my house. Andrew at Torcan went above and beyond to squeeze in a quick emergency repair and I couldn't be happier. Great work, friendly, fast service.

    Answer from pro:

    Hey, I'm really glad that we could help you out when you needed it. Unlike some companies who only care about getting the big jobs, we like to help people out even with the small jobs. Thank You for your business!

    Reply created 31 Mar 2016
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