Repair Care

Rating: 4.6 out of 5

Repair Care reviews (506)

  • Review from customer 2
    Rating: 5 out of 5
    Review left on 14 Nov 2018

    microwave repair

    Dis a very thorough job. cost what they estimated on the phone. Repairman was very late, likely not his fault, but spent 7 hours waiting without a call.

    Answer from pro:

    Thank you for your review and letting us know about your experience with our company. We are pleased to know that the technician was thorough in his work. At RepairCare, we strive to be fair, professional and ethical at all times. Giving full disclosure as to the cost of repairs is one of the ways in which we do that. We are proud to offer our clients a flat fee for the repair. This way it doesn't matter how long a repair takes or if additional visits are required, you will not pay more for the repair. Only the cost of parts are additional (if needed). It is our policy that the technician call you about a half hour ahead to let you know he is on his way, and if he is running late he is to let the office know. I am so very sorry that you did not get a call ahead. Please know that this is not the RepairCare quality of service we stand behind. Thank you for bringing this to our attention. We will address this issue with all our technicians to ensure that they understand that at RepairCare customer service is at the forefront of all we do. We want all our technicians to make you feel like the valued client that you are. Part of this is to respect and value your time. I truly apologize for any inconvenience this has caused you. We invite you to call us for all your repair needs. Sincerest Regards, 
RepairCare Customer Service Team "Don't pull your hair, call RepairCare!" We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 15 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2018

    Dryer fix

    The dryer was making a strange, loud noise and we decided we couldn't use the machine. RepairCare came out the next day, arrived on time and fixed the problem within an hour. Technician was friendly and informative.

    Answer from pro:

    Awesome! Thank you for your review and letting us know about your experience with our company. We are so pleased that you were able to get an appointment quickly and the repairs were done within an hour. At RepairCare, we are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Providing fast, efficient service is one of the ways in which we do that. We always try to book for the same day or next day service. Our technicians also carry the most common parts with them. If your problem is a common issue with your particular model then most likely they would have the part with us and the repair can be completed in one visit. If no parts are required the repair will be done right away. Our technicians are great. They are friendly, knowledgeable and will go above and beyond when they can. Thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your future appliance repair needs. We like to say "Don't pull your hair, call RepairCare!" Sincerest Regards, 
 RepairCare Customer Service Team We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 15 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2018

    Dishwasher and washing machine were repaired.

    The dishwasher was fixed and the washing machine was fixed as well. The technicians were very professional and did a great job. I was very pleased.

    Answer from pro:

    That's fantastic Marcia! Thank you for your review and letting us know about your experience with our company. We are so pleased to know that the technicians were professional and did a great job. At RepairCare, we work very hard to ensure that all our clients feel like the valued client that they are and that they receive the quality of care they deserve. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Thank you for letting us know we are on the right track, Marcia. We invite you to call us for all your appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team "Don't pull your hair, call RepairCare!" We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 15 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2018

    Dishwasher repair

    The technician was on time. He did a fabulous job. I thought the unit needed a part. He assured me that it didn’t and had the repairs done professionally and in a timely fashion.

    Answer from pro:

    That's awesome Chad! Thank you for your review and letting us know that the technician did a fabulous job. All our technicians are great. We hold them accountable for providing a quality of care and service that lets our clients know how valued they are. We ask that they be fair, professional and ethical at all times and complete all repairs in a timely and efficient manner. Many of our clients call with their own diagnosis and think a part is required as well. That's why we highly recommended that our technicians do their own diagnosis. It is only fair, professional and ethical to do so. We do not want our clients stuck with parts they do not need. As such, we always try repairing as opposed to replacing first. That's so great that we were able to do the repair without any parts. Thanks, Chad. Thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your future appliance repair needs. We like to say "Don't pull your hair, call RepairCare!" Sincerest Regards, 
RepairCare Customer Service Team We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018
  • Review from Jacob
    Rating: 5 out of 5
    Review left on 2 Nov 2018

    Miele dishwasher

    We called repair care to fix our dish washer. They were able to come the aame say and we booked with them for this reason. We are happy

    Answer from pro:

    That's great. Thank you for your review and letting us know that you are happy with our service Jacob. Customer service is at the forefront of all we do. We always try to book for the same day or next day service. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Providing fast, efficient, friendly service is just one of the ways we do this. Thank you for letting us know you are happy Jacob and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your future appliance repair needs. We like to say "Don't pull your hair, call RepairCare!" Sincerest Regards, 
 RepairCare Customer Service Team We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Dryer repair

    A Part, barring, was required for dryer repair, squeeky noise was happening when drying clothes

    Answer from pro:

    Thank you for your review, Dina. We are so pleased that we were able to repair your dryer in a manner that was satisfactory enough that you would give us a 10/10 and recommend us to your family and friends. Customer service is at the forefront of all we do here at RepairCare. Both our office staff and technicians work very diligently to provide a quality of service and care that is a cut above the rest.Thank you for choosing RepairCare Dina. We appreciate your business. We invite you to call us for all your future appliance repair needs. We like to say "Don't pull your hair, call RepairCare!" Sincerest Regards, 
RepairCare Customer Service Team We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Dishwasher repair

    Dishwasher wasn’t working. I was able to get an appointment quickly and the work was done in a few days.

    Answer from pro:

    That's great! Thank you for your review Braent. We are so pleased that you were able to get an appointment quickly and the repairs were done in a few days. At RepairCare, we are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Providing fast, efficient service is one of the ways in which we do that. We always try to book for the same day or next day service. Our technicians also carry the most common parts with them. So if your problem is a common issue with your particular model then most likely we would have the part with us and the repair can be completed in one visit. If additional visits are required, no worries. It is all covered under our flat fee. You can have the peace of mind that your repair will be done in a timely manner at no additional cost to you. Thank you for choosing RepairCare Braent. We appreciate your business. We invite you to call us for all your future appliance repair needs. We like to say "Don't pull your hair, call RepairCare!" Sincerest Regards, 
RepairCare Customer Service Team We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2018

    Stove repair

    This was a difficulty to diagnose but the repairman stayed with it until he was satisfied that he knew the cause. He had the repacement parts with him and effected the repair. Well done.

    Answer from pro:

    That's fantastic! Thank you for your review and letting us know about your experience with our technician. At RepairCare, we strive to be fair, professional and ethical at all times, going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. So pleased to know that you experienced the RepairCare quality of service we stand behind. All our technicians are great. They work really hard to provide a quality of service and care that is a cut above the rest. Thank you for letting us know we are achieving our goals and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your repair needs. Sincerest Regards, 
RepairCare Customer Service Team "Don't pull your hair, call RepairCare!" We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018
  • Review from Ken
    Rating: 5 out of 5
    Review left on 30 Oct 2018

    Kitchen appliance.

    To repair a leak from my dishwasher. I was most impressed by the knowledge and helpfulness of the technician who arrived promptly.

    Answer from pro:

    That's awesome Ken! Thank you so much for letting us know about the experience you had with our company. We are so pleased to know that the service was prompt, that the technician was knowledgeable and helpful. At RepairCare, we work very diligently to ensure that all our clients feel like the valued client that they are and that they receive the quality of care they deserve. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly. We want to be part of the solution not add to the problem. Thank you for letting us know we are on the right track, Ken. We invite you to call us for all your appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team "Don't pull your hair, call RepairCare!" We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2018

    dishwasher walve

    I was very happy with the service provided. You even went an extra mile to get the part, that was needed, since the dishwasher was a bit of an unusual kind. David did a good job and was very pleasant. He also provided me with the information I needed for the insurance. I already have a business card from earlier use, and that was still right. Also, I appreciate the detailed invoice/receipts I received in my e-mail. What I find really impressive is your way of billing. You know exactly what you will have to pay before the project is even started. Being a bit doubtful - because this turned out to be a bit difficult project – I was very happy when your original promise was kept. Thank you. And yes, I would recommend you to family and friends. Best regards Lisa

    Answer from pro:

    That's amazing Lisa! Thank you so much for your review and letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. Customer service is at the forefront of all we do and we will go above and beyond when we can. We are a company that understands that having something that needs repairing in your home can be very stressful, frustrating and costly as such it is very important that we act in a fair, professional and ethical manner and provide full disclosure as to our pricing. We want to be part of the solution not add to the problem. Thank you for letting us know we are on the right track, Lisa. Dave is a great technician. The way he treats our clients is well in line with the way we want all our clients to be treated. I am so pleased to know that you were made to feel like the valued client that you are. Thanks, Lisa. You are a pleasure to work with. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Sincerest Regards, 
RepairCare Customer Service Team We also fix: fridges stoves ovens cooktops washing machines dryers dishwashers for the following brands: Admiral, Amana, Bosch, Dacor, Electrolux, Frigidaire, LG, GE, Hotpoint, Jenn-Air, Kenmore, KitchenAid, Magic Chef, Maytag, Roper, Samsung, Thermador, Whirlpool, Miele, SubZero, Wolf and Viking To service you better, we have extended our services to include plumbing, electrical and HVAC. Thank you for choosing RepairCare. We appreciate your business.

    Reply created 12 Nov 2018