Repair Care reviews (506)

Amazing. Thank you for your review and letting us know about your experience with our company Mary. We are so pleased you received the RepairCare quality for service we stand behind. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Being upfront with our pricing, giving full disclosure and keeping you up to date with your repairs are ways in which we do this. Thank you for letting us know we are achieving our goals. Thank you for choosing RepairCare, Mary. We appreciate your business. We Invite you to call us for all your major home appliance repair needs. Best Regards, RepairCare Team

Thank you for your review and letting us know about your experience with our company, Mari. We are so sorry to hear that you are not happy with our pricing. Mari, at RepairCare, we strive to be fair, professional and ethical at all times as such before we go out on a service call or repair, we give our client full disclosure as to our pricing. We must let you know that with us it doesn't matter whether the repair takes 5 minutes or 5 hours cause we charge for the fix not the time. The recording on file does confirm that full disclosure was given to you and you agreed. Our records show that the technician found that the power supply in the wall was not there and that there is a short in the house wiring. Once the wiring is fixed, if the issue occurs again within 90 days, please let us know. We come back at no charge for the return visit or the repair fee. Is is all covered under our flat fee for repairs. Thank you for choosing RepairCare Mari. We appreciate your business Best Regards, RepairCare Team

Amazing. Thank you for your review and letting us know about your experience with our company, Terence. We are so pleased that you experienced the RepairCare quality of service we stand behind. We are a company that knows how difficult is is to run a home with a broken appliance. We want to be part of the solution not add to the problem. Providing fast, efficient service is one of the ways in which we do that. Thank you for letting us know we are reaching our goals and thank you for choosing RepairCare Terenece. We appreciate your business and invite you to call us for all your future major home appliance repair needs. Best Regards, RepairCare Team

Awesome!! Thank you for your review and letting us know about your experience with our company Lorrie. At RepairCare strive to provide a high level of quality service we can stand behind. As such, we hold out technicians accountable for providing service that is knowledgeable, courteous and friendly. Thank you for letting us know you received the RepairCare quality of service. We invite you to call us for all your future appliance repair needs Lorrie. Thank you for choosing RepairCare. We appreciate your business. Best Regards, RepairCare Team

Fantastic.Thank you for your review and letting us know about your experience with our company. At Repaircare, we understand how difficult it is to run a home with a broken appliance and want to be part of the solution. We are so pleased that the service was prompt and efficient. We also know that the repairs can be costly. As such we believe in giving full disclosure of our pricing before you book with us. Thank you for letting us know we are reaching our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Best Regards, RepairCare Team

Amazing.Thank you for your review and letting us know about your experience with our company. We are so pleased that you experienced the RepairCare quality of service we stand behind. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Thank you for letting us know we are on the right track and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your future appliance repair needs. Best Regards, RepairCare Team

Thank you for your review and letting us know you did not receive a copy of the invoice/receipt, Peter. We apologize for the inconvenience. We are not sure what happened as our system automatically generates a receipt when the payment is made. Maybe it is in your spam folder. Our Admin Department has been asked to send you a copy asap. Peter, we are a little surprised at the rating you gave us. In your survey response you gave us a 10/10 and on HomeStars you gave us a 6/10. Was this an error? Did we do something to change how you feel about our service? Please do let us know Peter. At RepairCare we strive to provide a high level of quality service and make you feel like the valued client that you are. Your feedback goes a long way in helping us become better at what we do. Thanks so much Peter. Thank you for choosing RepairCare. We appreciate your business. Best Regards, RepairCare Team

Fantastic. Thank you for Thank you so much for letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. At RepairCare, want to be part of the solution and not add to the problem. Providing friendly, knowledgeable service in a timely and efficient manner is one of the ways in which we try to do this. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Best Regards, RepairCare Team

Amazing!! Thank you for Thank you so much for letting us know about your experience with our company. We are so pleased that you received the RepairCare quality of service we stand behind. At RepairCare, we are a company that understands how difficult it is to run a home with a broken appliance. We want to be part of the solution and not add to the problem. Providing same day service is one of the ways in which we try to do this. Thank you for letting us know we are achieving our goals. We invite you to call us for all your future appliance repair needs. Thank you for choosing RepairCare. We appreciate your business. Best Regards, RepairCare Team

Thank you for your review Charlie and letting us know about your experience with our company. We are so sorry we were not able to manage your expectations. On Oct 25th we called for payment and you clearly stated that we missed an appointment, that we were late for the rescheduled appointment and that we over quoted you so you went with another company who did the repair that day. Your concerned was escalated to client care. Charlie our records show that we have tried contacting you over 12 times since Oct 25th through phone, emails and texts. We have confirmation that you have opened our emails and we have the texts. On Nov 4th you opened an email @ 8:11pm where we let you know that missing an appointment is not reason to not pay your bill especially when you could have cancelled the service as we do not charge for a missed appointment. We also let you know that your phone calls say we over quoted you and your texts say that you waited and waited for us to get back to you with a quote. Just as you are saying now we never got back to you. Our recordings, emails and text show otherwise. Charlie we let you know numerous times, due to these inconsistencies, we could not manage your expectations. We wish you well in finding an appliance repair company that can meet your needs. Best Regards, RepairCare Team