Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 18 Jul 2019

    Repair

    Called company because of a broken shut-off valve in my clinic. They arrived quickly. The situation was explained and a reasonable estimate was given. The repair was done in a fast and efficient manner. Very courteous owner and staff. I would highly recommend them.

    Answer from pro:

    Thank you very much for your review,I was our pleasure to work with you,and hope you will call us for any plumbing Problem you need. Thanks again and take care

    Reply created 20 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    Waterproofing cold room basement wall

    Professional crew , responsive and focused on getting job done right,good suggestions, Efficient job planning,left job place totally cleaned- no complaints.

    Answer from pro:

    Thank you very much for the great review,we were happy to work with you and solved the foundation problem(crack repair)we warranty 25 years you will not get any leak in to the basement!!! Enjoy if dry basement:) take care

    Reply created 16 Jul 2019
  • Review from Helen Clarke
    Rating: 5 out of 5
    Review left on 14 Jul 2019

    Plumbing and drain

    Contacted Tornado Plumbing and Drain after the city turned off the water and had some issues. Serhiy and Terry were very responsive to my calls/texts. Great clean service. Would highly recommend them! Thanks guys! Helen and Darren

    Answer from pro:

    Thanks Helen for the great review,we appreciate it so much!! We hope to work with you in the future,take care! All the best for you!!

    Reply created 17 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2019

    Basement Waterproofing and Renovation

    Tornado replaced the existing 100 year-old clay pipe floor drains and rerouted new PVC pipes inside the basement and outside, replaced the lead pipe water service outside the house, waterproofed the interior basement walls with delta membrane, installed French Drain, Sump Pump, and Back - Flow Valve, poured a new concrete floor, replaced all water lines in basement and moved them to the bulkhead along the side wall, and roughed in all new plumbing for a laundry, washroom and kitchenette. From first contact with Serhiy, we felt good about going with Tornado for our waterproofing and renovation project. He replied to emails promptly, showed up when he said he would, and even came out again after our initial meeting to provide us with a more detailed description of the work and answer questions about the job. Work progressed as promised, according to schedule, with Boris and team going above and beyond on many occasions. They moved our washer, dryer, up and down stairs, coordinated with other companies when they were both on site, and cleaned up after each job. They ensured we had hot water and access to our washer and dryer throughout the process, without disruption. Serhiy was quick to respond to questions and to send Boris when anything unexpected came up, which it inevitably will. Very happy with the work and would recommend Tornado Plumbing.

    Answer from pro:

    Hi Alex thanks a lot for the honest feedback and for the great explanation and for your time:) We were happy to help you out with your project. We look forward to work with you again in the future. Thanks again all the best for you and for your family,take care

    Reply created 17 Jul 2019
  • Review from MS
    Rating: 5 out of 5
    Review left on 7 Jul 2019

    Installed sewer backup valve and lead water supply pipe replacement

    The city is replacing the lead water supply pipes in our area with copper, and we decided to replace the segment from the city to our house with copper as well. We also installed a sewer backup valve at the same time. Sergei was excellent at explaining the work when providing a quote - patient, clear, and thorough. Quote was also fair. The working crew did a good job, and were impressively tidy. Where a rebate was applicable, they took the time to explain how to fill out the forms to make it easy for the customer. Hard working bunch, which I respect. Would definitely recommend.

    Answer from pro:

    Hi Maida,thank you very much for the great review,it was our pleasure to helped you with back water valve installation,and water line 1" copper installation ,it's much better than have the old lead pipe. We wish you all the best and your family. Thank you again!!!!!

    Reply created 10 Jul 2019
  • Review from Customer of Tornado Plumbing & Drains
    Rating: 5 out of 5
    Review left on 3 Jul 2019

    Clogged Drain - Great Service!

    Excellent Service. Tornado Drain came to my home same day within hours when many other companies were booked up. The technician was polite, knowedgeable, very helpful and did an outstanding job. The pricing for the job was also reasonable. I would use Tornado Plumbing again without hesitation.

    Answer from pro:

    Hi thank you for contacting us,we are glad you like our service and company. We were happy to helped you out with unclogging the drain!!! Look forward to work with you again

    Reply created 4 Jul 2019
  • Review from Rick Lecaillon
    Rating: 5 out of 5
    Review left on 27 Jun 2019

    Replacing sewer pipe

    I cannot express how much I appreciate the work done by Terry. I am a contractor and I have a good knowledge of what is fair pricing and the work involved. I intend to use Tornado for all my future work and highly recommend this company. Thank you again... Rick.

    Answer from pro:

    Hi Rick,thank you for the great review,It was our pleasure to helped you. Tornado Plumbing and Drains will be happy to work with you again. Thank you again and have a great day!!

    Reply created 27 Jun 2019
  • Review from rapanaro mario
    Rating: 5 out of 5
    Review left on 17 Jun 2019

    Install backwater valve

    Tornado plumbing did an excellent job installing a backwater valve. Sergey and his team were excellent. He thoroughly explained every aspect of the job from start to finish. When the job was complete, it was as if they were never there. The whole work area was spotless. We were so impressed with their work, that they will be coming back next month to do exterior water prooofing. We would definitely recommend Tornado Plumbing to anyone in need of plumbing services.

    Answer from pro:

    Thank you Mario for your the review ,we are happy to hear about our company positive feedback. Unfortunately Typical situation (The Home Owners buying the houses after that problems just showing up) and a lot of handy mans around ( they doing everything ,but not by code and pour quality,that cost a lot of money for buyers. We replaced the sanitary drain (clay pipe)and old cast iron pipe with back water valve. Also after 2 weeks we installed the sump pump and review just now showed up (thanks God !!!) Thank you so much and will see you with waterproofing project!!!

    Reply created 4 Jul 2019
  • Review from Beverley Megna
    Rating: 5 out of 5
    Review left on 9 Jun 2019

    Main water line to home

    The team did an amazing job, no hassle, quick, clean and top quality. Very polite to deal with.

    Answer from pro:

    Hi Bev,thank you so much for your feedback and choosing our service, it's great you like our service and our team! We upgraded the water line which one was lead ,install 3/4 copper connected to the city line. Also this time we were going through exterior wall inside the kitchen cabinet (it was really tight) we couldn't take the kitchen on the side as the house was sold. I hope you will call us with next project. Thanks again

    Reply created 11 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jun 2019

    Waterproofing and sump pump installation

    We want to finish our basement and we discovered leeks in the spring when all the snow and ice was melting. Serhiy came out to provide a very reasonable quote and also offered a free camera drain inspection. He discovered roots growing through the city portion of our drain and we got that taken care of shortly after. As for the waterproofing and the sump pump installation, we took some time to finalize things and Serhiy did not try to pressure us into making a decision - which many other companies do. When we were ready to go ahead he was very quick to schedule the work and a few days later his crew arrived and started on the job. They did a fabulous job - both inside and outside of our home and delivered what was promised. After the work was completed they even used a power washer to clean everything up. I highly recommend Serhiy and his team and we will use them again for relocating some drains in our basement. Thanks again!

    Answer from pro:

    Hi Marco, thank you very much for your feedback it's great you satisfied with your service,it's smart solution to waterproof the exterior wall and replace the sanitary drain before you do renovation(spent reasonable price once, never come back to the same page!!) also rebates programs for sump pump and back water valve it's helped a lot + Insurence will drop down a little bit. Also thank you HomeStars for the Verification and option to install the pictures future costumers can see how is looking our jobs. Look forward to work with you again,thanks again take care

    Reply created 11 Jun 2019