Tornado Plumbing & Drains

Rating: 5 out of 5

Tornado Plumbing & Drains reviews (410)

Review from HomeOwner
Rating: 5 out of 5
Review left on 19 Sep 2019
Clogged sink
Had a clogged bathroom sink and called Tornado Plumbing on saturday afternoon. Sergiy came and he was very polite and professional. Eventhough we called just for the sink,he checked the valves and the faucet and suggested to replace them not to cause any leak . Very pleased with the service and the price. I would suggest them anytime.
Answer from pro:
Thank you for your feedback,as a company we do appreciate your opinion. It was my pleasure to help you out with your drain problem and to prevent any future damage from the valves. We look forward to work with you again.thanks Sergey
Reply created 23 Sep 2019
Review from Jason Mills
Rating: 5 out of 5
Review left on 19 Sep 2019
Waterproofing, plumbing, concrete floor
Was extremely happy with the work completed by the team. Very professional, quick to finish the job, and left everything very clean. I was able to contact the crew at any time and work with the design throughout the process. Price was great and I will use them for all of my plumbing needs.
Answer from pro:
It was a pleasure providing foundation waterproofing to seal your cracked foundation wall and install the necessary wateeproofing on the outside to solve your leaking basement problem Jason ; it is one of many sensitive projects we are excellent at. At Tornado Plumbing & Drains we pride ourselves in our resilience on your behalf. From the point of analysis and fair pricing in our estimates to the aesthetically pleasing resolution in the wake of our work. We prefer that the professional landscapers take over after we are done but we don't hesitate to leave an aesthetically pleasing yard complete with washing the driveway or grass of excess soil or mud in your case. We are honored and humbled that you gave us a chance to once again show why 'rain or shine', Tornado Plumbing &drains is the right choice for all needs plumbing, drain, waterproofing,concrete floor ,back water valve,sump pumps,and more. We are fully licensed and insured. Thanks again Sergey
Reply created 23 Sep 2019
Review from Nermeen
Rating: 5 out of 5
Review left on 15 Sep 2019
Interior waterproofing and plumbing
I cannot rave more about Sergey and Tornado Plumbing. I have already recommended him to my friends and they also agreed the service is excellent! Sergey and his team are very professional, responsive, and quick to complete the job. Sergey's recommendations were highly valued and helped avoid plumbing issues in future. He was so great with this waterproofing job I called him back months later to replace main valve pipes, fix the exterior pipe connection that caused the backup, and fix an interior pipe that leaked after the winter thaw. I called a few plumbers in after the waterproofing company I hired had damaged my property trying to install a subpump and backwater valve that was somewhat tricky and did not meet my requirements. What impressed me the most was that Sergey put aside concerns about stepping in the middle of another man's job and recognized I needed someone to help fix and properly install this waterproofing system before a new concrete floor was installed, something other plumbers declined upon personal principle. I would have selected him anyway because his recommendations were by far the best that any waterproofer or plumber recommended and the cost was reasonable (I interviewed ~20 waterproofers last year!). Sergey not only fixed their unsatisfactory work by repositioning the backwater valve so it fit inside the closet as initially specified. He simplified the plumbing network, moved the main drain from in the middle of the room (where another water backup could have occurred) to the maintenance closet with a backflow stopper and removed the furnace/water heater drainage to eliminate unnecessary plumbing and an inaccessible drain. He also relocated the subpump from the middle of the room to inside the second maintenance closet and managed the exhaust to the front of the house (through a wall I was told was "too thick to drill through") like I had initially specified to avoid an icy driveway in the winter. In addition to the basics, he installed a main line cleanout to be able to repair the main pipes that do not have sufficient slope (great recommendation!) and he filled in the basement trench network with weeping tile and gravel, agreeing to extend an additional 5 ft not initially included in the quote. Hire Tornado Plumbing and you will relieved and feel secure that you won't have problems again.
Answer from pro:
Thanks for your kind words and generous review. In our days working various contracts for our clients from waterproofing, drain installation,repair,drainage, plumbing installations and more, homes such as yours provide some of the most rewarding and satisfying experiences; thank you for the honour and pleasure of this duty. Having honed our skills in our near decade of operation, we have developed a keen eye for preemptive analysis of our clients' plumbing needs so that our solutions are more creative, comprehensive, concise and majority of the time more cost effective than a surprisingly high number of companies right now. Tornado Plumbing & Drains is committed to fair pricing and professionalism, we are always pleased to be better priced than the competition because it's not a race to the bottom with price but a race to the top in quality of work and fairness in pricing.thanks again Tornado Plumbing &Drains WWW.Tornado-Plumbing.com
Reply created 19 Sep 2019
Review from Customer of Tornado Plumbing & Drains
Rating: 5 out of 5
Review left on 12 Sep 2019
Kitchen sink strainer basket etc.
Thank you Serhiy for another job well done ! We spoke yesterday, he arrived this morning on time. He made recommendations and completed the job quickly and efficiently with no fuss and no mess. This is my fourth time using them and I would highly recommend !!
Answer from pro:
Hi Thank you for recognizing our commitment to peace of mind for you as a customer, before during and after the work is done. We aim to be your reliable source for plumbing, drains, water proofing and all other plumbing needs. Trust is built on clear communication, peace of mind and execution in a promised time frame and professional manner. We hope to be a reliable solution to any plumbing needs in future. Many thanks, once again for your kind words
Reply created 23 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Sep 2019
Waterproofing, sump pump and backflow valve installation
I contacted Tornado Plumbing regarding waterproofing, installation of a sump pump and a backflow prevention valve at my home. I could not be more pleased with the results. The crew was on time everyday, left the jobsite clean and overall delivered a quality product. The communication was open and additional recommendations were provided to ensure the safety and security of my investment. The team also assisted in helping me complete the necessary paper work to obtain the city rebate. Overall I am very pleased and do plan on using Tornado Plumbing in the spring of 2020 to complete additional projects.
Answer from pro:
Hi Navin,thank you for the great review. We were happy to help you with your waterproofing Basement,Sump pump,Back Water valve and battery back up system 441 liberty. We provided the warranty for 25 years for waterproofing and 25 years of warranty for the back water valve and sump pumps (for labor and work).we look forward to work with you again next year with drain replacement project. Thanks again all the best for you!!!
Reply created 9 Sep 2019
Review from HomeOwner
Rating: 5 out of 5
Review left on 5 Sep 2019
Basement Waterproofing
Tornado Plumbing lived up to the reviews and did a fantastic job! At my house they started with outdoor water proofing (including a sump pump). Their team was fast, professional and dedicated to delivering a high degree of quality. I was so impressed with their waterproofing work that I have since had them return to redo my basement floor slab and plumbing. If I require future work that aligns with their skill set, I will definitely be contacting them again.
Answer from pro:
Hi David,thank you very much for the great review,it's great you like our service: waterproofing,Sump pump,drain replacement,plumbing,waterline and concrete slab. Now you don't have to worry about the drain problem or foundation leak in the future. We hope you will call us for another service you need.
Reply created 5 Sep 2019
Review from Don Smith
Rating: 5 out of 5
Review left on 4 Sep 2019
Emergency repair
We had a leak that I thought was going to an outside facet. Turns out it was not and it was a pipe leading upstairs. There was a small crack in the elbow. Tornado was able to get somebody here within the hour from when I called. They replaced the section of pipe that was affected and were very tidy in their work.
Answer from pro:
Hi Don, thank you so much for the great review,we appreciate it so much,we are glad you like our service. Also we always improve our service to provide the best quality of work,of material and the best tools. Our price always reasonable,we are licensed and insured!!!!! Thanks again and take care,we wish you all the best.
Reply created 5 Sep 2019
Review from Laura
Rating: 5 out of 5
Review left on 20 Aug 2019
Kitchen sink slow to drain
Serhiy and Ardy arrived before scheduled time! Take time to explain what they are going to do to correct the issue. Very neat and conscientious. Highly recommend and no hesitation to contact them again for another plumbing/drain problem Laura
Answer from pro:
Hi Laura it was pleasure to help you with clogged drain and installation of the laundry faucet. Look forward to work with again. Take care
Reply created 22 Aug 2019
Review from Afrank
Rating: 5 out of 5
Review left on 9 Aug 2019
Main Water Shut Off Valve Replacement
When I tried to turn off the main water shut-off valve it started leaking. I requested an online quote from their website, which they did for free. I accepted the quote and they came out to do the repair at my convenience. The repair was done in a fast and efficient manner and the area left clean. Very courteous owner and staff. I would highly recommend them.
Answer from pro:
Thank you very much for the great review,we appreciate it so much. It was our pleasure to work with you,and hope you will call us, for any plumbing Problem you need. Thanks and take care
Reply created 14 Aug 2019
Review from Nicholas Carriere
Rating: 5 out of 5
Review left on 6 Aug 2019
Kitec Plumbing Replacement
Serhiy and his guys came by my new place to do a full re-pipe to replace defective Kitec plumbing. They were able to complete the entire project in a single day and did a great job.
Answer from pro:
Thank you Nicolas for the great review,the job went very smooth we didn't get any challenge on the road:) and we didn't rush, we concentrate on the quality,we glad you liked our service. Thanks again and take care easy
Reply created 14 Aug 2019