Cross Heating & Air Conditioning Ltd.

Rating: 5 out of 5

Cross Heating & Air Conditioning Ltd. reviews (76)

  • Review from Customer of Cross Heating & Air Conditioning Ltd.
    Rating: 5 out of 5
    Review left on 6 Sep 2022

    Heat Pump Installation

    Cross is an excellent company to deal with. They are prompt, communicate well with customers, and do their work thoroughly and professionally. The technicians and other staff who worked on our project were great. We would hire this company again in an instant.

    Answer from pro:

    Thank you for your 10 star review. It was our pleasure to be your in home service company and we certainly appreciate your feedback, business and recommendation.

    Reply created 7 Sep 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2022

    Air conditioner installation

    Excellent and fast service! These guys are fantastic. I have used their services before and am always completely satisfied.

    Answer from pro:

    Thank you for your 10 star review. I will certainly share your comments with our technicians.

    Reply created 25 Aug 2022
  • Review from Customer of Cross Heating & Air Conditioning Ltd.
    Rating: 5 out of 5
    Review left on 15 Aug 2022

    New Air conditioner

    Very fast reliable service got my ac replaced in less then a week thank you

    Answer from pro:

    Thank you for the 10 star review, I hope you enjoy your new high efficiency AC unit.

    Reply created 17 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2022

    Air Conditioner

    From first contact, initial consultation, through installation to follow-up Cross Heating and AC acted professionally, courteously, and in a timely manner. Their installation was completed within about two weeks of our signing the contract which we thought was surprisingly lower than we expected. A solid, reliable company which we would willingly recommend.

    Answer from pro:

    Thank you the 10 star review. We certainly appreciate your feedback along with your business and recommendation.

    Reply created 15 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2022

    AC replacement/upgrade

    We had some problems with our AC unit at our rental house in Palmerston. I contacted this wonderful company and we made plans to check it out asap. Someone was able to get the old AC going for the time being and was able to explain clearly what was going on. No lack of communication whatsoever. We were told itd be best to replace the AC of it were possible for us. They made a date with our tenant to come and replace it. Our tenant said the guys did a great job and were nice and respectful while they were working. All the communication between me and the workers there was fantastic and I have nothing but good things to say about the customer service. Fast and efficient and so willing to work with the customer on price and replacement date. Jason was who I was in contact with most of the time and he was informative and so nice to talk to. Id recommend this company to anyone that needed the services they offer.

    Answer from pro:

    Thank you for the 10 star review. It was our pleasure to inspect and replace your rental property's AC unit just in time to beat the summer heat.

    Reply created 30 Jun 2022
  • Review from Customer of Cross Heating & Air Conditioning Ltd.
    Rating: 5 out of 5
    Review left on 7 Jun 2022

    Central Air

    We were happy with the service and would recommend to anyone looking for central air

    Answer from pro:

    Thank you for the 10 star review.

    Reply created 8 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2022

    Very happy customer

    We have used Cross for years. Cross has amazing customer service, always out in a very timely manner, and the technicians are very kind and professional. We have had Cross do everything from running duct work, to plumbing all new lines, to new furnace, water heater, softener and now the new Central air conditioner. We will continue to recommend them.

    Answer from pro:

    Thanks for the 10 star review. We certainly appreciate your continued feedback and continued business.

    Reply created 9 May 2022
  • Review from Customer of Cross Heating & Air Conditioning Ltd.
    Rating: 5 out of 5
    Review left on 12 Mar 2022

    Ductless Air Conditioner

    Great service. Complete home inspection is done to see what size of unit you need.

    Answer from pro:

    Thank you for the 10 star review. I hope you enjoy your new ductless unit.

    Reply created 15 Mar 2022
  • Review from Customer of Cross Heating & Air Conditioning Ltd.
    Rating: 4 out of 5
    Review left on 3 Feb 2022

    Garage Furnace

    Showed up and completed the job and cleaned up afterwards. Good communication. Followed up up with us. Service Tech very knowledgeable, skilled and personable.

    Answer from pro:

    Thank you for the review and feedback.

    Reply created 4 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2022

    Furnace and a/c

    We used across heating when our furnace broke down. They responded fast and came the next day to keep the furnace we had going. By the next week they came with a new one had it in along with a new air conditioner. Very pleased with the work that was done and the people that did it. The techs that came out are polite, friendly, knowledgeable and very hard working. Jason was a beauty to talk to about the products and again, the installs for everything went so well with the amazing field staff they have. Would use again and very confidently recommend for the service that they provide. Thanks again Cross heating and staff!!! Ben Ange and fam

    Answer from pro:

    Thank you very much for the amazing 10 star review. It was our pleasure to assist you and I hope you enjoy the comfort of your new Lennox high efficiency furnace and AC.

    Reply created 24 Jan 2022
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