Locksmith Express Toronto

Rating: 5 out of 5

Locksmith Express Toronto reviews (457)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2019

    Fast, Quick, Friendly Service

    In spite of my efforts to DIY my issue and watching countless videos on YouTube to fix my broken lock on my front door, I had reached an impasse and could not figure out what was wrong and how to actually fix it. With the weather outside reaching negative 20 degrees, I couldn't afford NOT to have a front door that didn't close or lock properly and wait to get around to it along with all of my other honey-do projects that have been put on the back burner. Time to call in the pro's! I filled out a request for service on Homestars home page for a broken lock and handle on my front door on a freezing cold, Sunday, January morning at about 9am. Rado replied almost instantly and started a dialogue with me via the Homestars site. He asked for details about what was wrong, then asked me to send him pics of the door mechanism and handle. Within minutes, he was able to assess online what was wrong and what needed to be done. He gave me a quote for what it would cost for the service call and labour and after agreeing, we arranged for a mutual time that was convenient for both of us. Rado was able to come over a couple hours later (11:15am) and fix the problem in no time at all. He was sure to even text me beforehand to give me a heads up that he was on his way and let me know how soon it would be before he arrived. He went through explaining to me what was wrong and explained how the lock mechanism worked without being condescending or patronizing. While he said the latch inside could be replaced, he did not try to upsell me on the part or force me to buy it and said that it was still fine and in working order. All said and done, he was there when he said he would be and it took him about half an hour to fix the issue. The door works better than it did before and is much more smooth in terms of opening and closing and locking and unlocking it. Very pleased with the service and particularly Rado's professionalism and honesty. Will definitely use him again if ever an issue with our other doors pops up and would recommend him to others in a heartbeat.

    Answer from pro:

    Thank you Oliver ! I appreciate the good review! I am glad I was able to help !

    Reply created 27 Jan 2019
  • Review from Tom
    Rating: 5 out of 5
    Review left on 8 Jan 2019

    New front door lock installation

    Rado from Locksmithexpress came to my newly renovated house to install a new lock within 2 hours after I placed my call. It turned out the holes drilled on the door were a little bit off. Rado painstaking took a lot more time than what was planned to rectify this problem. He also fixed a minor problem with my side door lock at no extra cost to me. He is a consummate professional and a perfectionist. I would highly recommend him to anyone who is looking for a locksmith.

    Answer from pro:

    Thank you Tom !

    Reply created 8 Jan 2019
  • Review from vesna kreculov
    Rating: 5 out of 5
    Review left on 15 Dec 2018

    service

    Radoslav responded to our service call immediately and came to our home in an hour.He saved us money actually, because we bought new lock, but he said that he can fix our existing lock, what he did. We are very happy with his work and his honesty. We can easily recommend his work. Thank you Radoslav!

    Answer from pro:

    Thank you Vesna! I am glad I did safe you some money! Always do my best for my clients!

    Reply created 17 Dec 2018
  • Review from Fahad Muntaz
    Rating: 5 out of 5
    Review left on 14 Dec 2018

    Fast and efficient!

    Radoslav helped us install a new door knob w/ deadbolt and installed a door viewer free of charge. He was fast and efficient and very friendly. I would highly recommend him to anyone that requires locksmith services.

    Answer from pro:

    Thank you or the review and your business!

    Reply created 14 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2018

    Service

    RADOSLAV was professional , pleasant ,quick and went over and above what he needed to do. He diagnosed the problem quickly and immediately set off to fix the lock. He was a gentleman.

    Answer from pro:

    Thank you for the review Irene!

    Reply created 10 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2018

    Very good services!

    Randoslav is very professional, reliable, punctual and proud of his work. His company was the first respond after I requested at homestars, and gave me an excellent quote. In general, I would compare companies who call back within 60 minutes.

    Answer from pro:

    Thank you for the review Liang! Thank you for your business! I am glad you are happy with the service I provide!

    Reply created 3 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2018

    Locksmith

    Rado came by my home and changed my locks, cut new keys and fixed a lock bolt. He was very professional and attentive. Rado communicated all my different options and ensured that he provided the right solution. I would use his services again in a heart beat. Highly recommended!
  • Review from Justin
    Rating: 5 out of 5
    Review left on 26 Nov 2018

    Smart Lock Install

    Really Great Job! Showed up after hours on short notice. Was professional, clean and efficient. Will use again!

    Answer from pro:

    Thank you For the review and your business Justin!

    Reply created 26 Nov 2018
  • Review from Phil Weber
    Rating: 5 out of 5
    Review left on 19 Nov 2018

    Excellent Service

    Radoslav responded promptly to my inquiries, gave me a very competitive quote, came when promised, installed the locks, and gave us a quick primer on how to use. Would not hesitate to recommend.

    Answer from pro:

    Thank you For the review Phil !

    Reply created 20 Nov 2018
  • Review from Justin
    Rating: 5 out of 5
    Review left on 12 Nov 2018

    Locksmith services

    Professional, on time, personable. Would definitely use again (although I hope I don't have to).

    Answer from pro:

    Thank you for the review Justin!

    Reply created 12 Nov 2018