Metropolitan Movers

Rating: 4.2 out of 5

Metropolitan Movers reviews (522)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2017

    Extraordinary Move

    An extraordinary move. Efficient, professional. Every person played a pivotal role in securing a smooth and seamless process. There was no wasting of time. Extremely energetic, and well prepared and equipped for the job. Every piece of furniture was meticulously wrapped and secured. Every box was carefully picked up and placed on the truck. They loaded and unloaded two trucks, and not one item was broken or damaged. The services were also very reasonably priced. We are still talking about their exceptional work. I would recommend to anyone.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2017

    OutStanding

    I've used this Metropolitan moving company to help my friends to move from one location to another. Their work is very detailed & the staff is well trained. They also are very competitive when it comes to pricing.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2017

    My moving experience

    Only 10 stars and my respect to metropolitan movers for successful house moving. Those guys came on time, were good looking, smart and polite. They did their job properly, packed my furniture in their own soft covers and when we came to my new apartment, all pieces were professionally carried and assembled without any damages.

    Answer from pro:

    we would to Thank you for your review

    Reply created 5 Nov 2017
  • Review from Nicole - Vaughan
    Rating: 5 out of 5
    Review left on 24 Oct 2017

    MOVING DAY

    From start to finish my experience with the crew of metropolitan movers was positive and stress free. Garry, Mike, and Vitaly arrived on time on my moving day. They were very courteous and efficient. They took great care with my stuff and were very understanding. Thank you Metropolitan Movers.

    Answer from pro:

    Thank You for the wonderful review, it was our pleasure

    Reply created 26 Oct 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 21 Oct 2017

    Moving Job

    + worse experience ever. you'll do a better job moving by yourself than hiring these guys and here's why: + Unprofessional movers fighting in front of the customer about getting the job not done, flirting with customer, and failing to complete the job in the estimated time (was told 3.5hrs and it was finished in 9.5 hrs) - and yes I was charged for 9.5hrs + TV screen was shattered (see pic below), wardrobe completely destroyed, among other pieces of furniture – damage costing me more than $2000 out of my pocket. + Owner who is unwilling to take responsibility for the damages done and is unresponsive to my formal complaint and horrible experience. + Wrongly quoted for the job and caused stressed all day with the move and having to rearrange for the use of the elevator, among other things. + Made me sign a contract thinking it was a receipt so they can be off the hook from any damages caused - yes I am taking them to court. + whatever they tell you, don't believe them. I advise you not to hire them. +Transaction ID: 4256371, invoice # 116174

    Answer from pro:

    Hello Marian, thank you for the information. Metropolitan Movers is always striving to provide customers with the best service possible, we do our very best to address every issue to ease the moving process. After looking into your claim it showed that a significant discount has been applied to your final bill as well as additional manpower was provided free of charge. It also shows that you have been in contact with the owner manager of your local team and he has been communicating with you both by phone and email. If further clarification needed please don't hesitate to contact our customer service department. Thank you.

    Reply created 9 Dec 2020
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 14 Oct 2017

    House move

    Timely and efficient move at a good price - would recommend. Turned up on time and got the house move completed very quickly whilst providing our furniture with suitable protection from damage.

    Answer from pro:

    Thanks for the great review. We wish you all the best in your new home. Warm regards, Metropolitan Movers team.

    Reply created 17 Oct 2017
  • Review from Customer of Metropolitan Movers
    Rating: 5 out of 5
    Review left on 13 Oct 2017

    Apartment Move

    Amazing company - used them twice now and both times move was quick with zero issues or damage. I would highly recommend them to anyone! They are honest and have great customer service.

    Answer from pro:

    Thank you for the great comments! We are always happy to work with you. If you need anything further, feel free to contact us. Best regards, Metropolitan Movers Team

    Reply created 17 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2017

    Best move

    You are the best movers I have engaged so far. There is no doubt about that. You made my move so great. Although we had so many properties to relocate, your team made the process appear easier and less complicated. It was a perfect show that you can be trusted with such services. I do not have any more reason to doubt your prowess
  • Review from Customer of Metropolitan Movers
    Rating: 0 out of 5
    Review left on 29 Sep 2017

    Worst service

    Called to book and within 24 hours the move changed and needed to cancel with a week out. they charged me. On the phone they told me 24 hours but it soon changed to once I booked. They are rude and dishonest people. I would not rebook with them after how I was spoken to on the phone. This is a disgusting company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2017

    Great Movers!

    I have contracted the services of Metropolitan Movers when ever I have needed assistance over the years. I have never been disappointed. It is always a pleasant experience. I enjoy engaging with the movers and learning of their consistent pride in a company that treats them with the respect that they deserve. Keep up the good work!