Customer of Metropolitan Movers
Rating: 0 out of 5
Worst moving experience ever
Metropolitan movers was the worst moving experience in my life.. . (I've moved atkeast 12x in my adult life)
They booked me on the day of 31st.. then called me to tell me their truck broke down, and I had no choice but to move it up day. Made the arrangements. Then they called to try to move the time earlier that day.. I couldn't since I didnt have keys! They said fine.
The day of the move... they didn't call me. I moved all my smaller belongings and an hour after the truck was to arrive; I finally called. For over 4 hours I was given the run around.. with no apologies.
Finally after 5 hours..a couple of guys showed up.. .with no truck! About 20 minutes later a truck showed up.. the entire move of 2 bedrooms, a living room, and dining room took 5 hours long in the dark... I still had to move smaller belongings the following day since I ran out of patience.
They charged me full without any apologies.
Worst customer experience of my life.