I hired Metropolitan Movers after being on their website and using their live chat. I made my reservation over the phone, but it was nice to have some basic questions answered before wasting anyone’s time. I hired them because the staff sounded professional and I also have a cousin who used this company who was really happy with his experience.
I am relatively easy-going as a customer. I like things done on time and to my specifications without having to worry about what has to happen between A and B. These movers kept it simple! They were on-time to pack my stuff up and took extra attention by adding padding when it seemed needed. I moved a 3 bedroom home 200 miles. I pre-packed all of my small items and Metropolitan Movers took care to properly prepare my larger items, which were a few couches, two large beds and several large mirrors. They came stocked with blankets, tie-downs, packing tape and a dolly so it felt like they cover all their ends well. Nothing was damaged when it was delivered on time.
I appreciate their care and would absolutely hire them again. They were very easy to work with!