Called four companies before finding Max Appliance and are so glad we did. Dumitru arrived within 10 minutes of initial call, was courteous, efficient and knowlegeable - diagnosed and demonstrated the problem, and then clearly eplained how to fix with quotes on the spot. We opted to check out a new fridge but called Dumitru back the next day as it was better to fix the one we had. He kept us in the loop of parts ordering and delivery, even text messaging us info while we were out of country. Appreciated the excellent customer service, and having a working appliance again. We will definitely recommend Max Appliance and be return customers should the need arise.