Simply Smart Home

Rating: 4 out of 5

Simply Smart Home reviews (191)

  • Review from Carlos De Castro
    Rating: 5 out of 5
    Review left on 8 Jan 2019

    Water heater, AC service, Door bell and Nest thermostat

    I just changed my previous provide for the Simply Smart Home and I really enjoy the new service such as Nest door bell and the Thermostat. I got it all the service with Elena Kemaeva that gave me excellent customer service. My water heater and the nest products was installed in one business day and works perfectly! I am still paying the same amount, however with couple great products from Nest that I can say changed my life!!!! Thanks Elena!

    Answer from pro:

    Dear Carlos, thank you for the great review! We're so glad to hear that you're enjoying your new products and that you received such wonderful customer service from Elena! Thanks for being a valued customer, cheers! Kiara Simply Smart Customer Relations

    Reply created 4 Apr 2019
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 5 Jan 2019

    Outstanding Service from the heart!!

    I recently sign up for the free Carbon/fire detector and Ashwin came to my house for installation. He was great even from the first phone call. He came and install the device for me seamlessly. He then giving me some tips to maintain my furnace, AC etc. He noticed my HWT was old and is using up too much energy and have recommend to replace it for me honoring the same old price. I have dealt with many other contractors but Ashwin is one that stands out from the rest. He dont pressure me to buy anything he just merely recommending from his true heart to help a customer out. Even after the installation was complete and he has 'secure' the deal, he always answer my phone call for any issues that I have with the products 24/7. I have not yet feel any technician that is true to their customers as Ashwin. He have made me change my negative perception of ' horrible sales pitch'. I am extremely happy with Simply Smart Home, but importantly it is Ashwin that makes me becomes a loyal customer of SSH.

    Answer from pro:

    Dear Homeowner, thank you for your wonderful review! At Simply Smart Home, we pride ourselves on exceeding the customers' expectations every single time and are so glad to hear did we did not miss our mark with you! We'll be sure to let Ashwin know that he left such a lasting impression; thanks for being a valued customer! Kiara Simply Smart Customer Relations

    Reply created 4 Apr 2019
  • Review from Ricky Chan
    Rating: 5 out of 5
    Review left on 31 Dec 2018

    Water heater

    Devraj was great and fast and came professionally and explained things clearly, no hassle. We got our service quickly and easily and the whole process was quick and painless, well done.

    Answer from pro:

    Dear Ricky, thank you for the kind words! We'll be sure to pass along your feedback to Devraj! Kiara Simply Smart Customer Relations

    Reply created 4 Apr 2019
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 30 Dec 2018

    Furnace and outdoor camera

    Devraj. He kindly explained the plan to us about the furnace and how it will be installed. Plus he gave us a discount on it and helped out with audit and how it works for a better smart home.

    Answer from pro:

    Dear Homeowner, thank you for the great review! We're happy to hear that Devraj was able to make your experience with us such a success. Thanks for being a valued customer! Kiara Simply Smart Customer Relations

    Reply created 4 Apr 2019
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 23 Dec 2018

    Furnace, Nest hello, Nest Proects

    Devraj is very friendly, knowledgeable, and helpful. He walked me through my options. Advised liked a pro. I highly recommend him. Great, prompt and professional and knowledgeable service! Very happy. Ramzan

    Answer from pro:

    Dear Ramzan, thank you for the wonderful review! We love to hear such positive feedback and will be sure to share with Devraj, cheers! Kiara Simply Smart Customer Relations

    Reply created 4 Apr 2019
  • Review from zhong wei situ
    Rating: 5 out of 5
    Review left on 22 Dec 2018

    smart home

    Devraj, he is very professional and knowledgeable.He told me all the details of the furnace and what to do. He check all detectors whole house and told me what to replace the smoke alarm and carbon monoxide detector.

    Answer from pro:

    Dear Zhong, thank you for your kind words. We're happy to hear to Devraj was able to help you family out! Kiara Simply Smart Customer Relations

    Reply created 4 Apr 2019
  • Review from Tien L Hua
    Rating: 5 out of 5
    Review left on 22 Dec 2018

    Water heater and nest protect

    Devraj was very helpful and friendly. He answered any questions I had and explained everything very clearly. I was hesitant to switch my services to Simply Smart Home but he convinced me of the advantages of switching.

    Answer from pro:

    Hi Tien, thank you for taking the time to review us. We're happy to hear that Devraj provided such great customer service to you. Thanks for being a valued customer! Kiara Simply Smart Customer Relations

    Reply created 11 Jan 2019
  • Review from Greg Leung
    Rating: 5 out of 5
    Review left on 9 Dec 2018

    Smart home

    Devraj came to our home and provided sound recommendations on services pans for our home and priced the plans to our satisfaction. Personable and down to earth service! A+ highly recommended.

    Answer from pro:

    Dear Greg, thank you for the great review! We're glad that Devraj created such a positive customer experience for you. Thanks for being a valued customer! Kiara Simply Smart Home Customer Relations

    Reply created 19 Dec 2018
  • Review from Customer of Simply Smart Home
    Rating: 5 out of 5
    Review left on 6 Dec 2018

    Water heater and nest protects

    Devraj came to our home and thoroughly assessed our current furnace, water heater and smoke detectors and then went in-depth to explain how his products and services would help us save money in the long run and also have a positive impact on the environment. Upon his recommendation, we decided to change our water heater!

    Answer from pro:

    Dear homeowner, thank you for taking the time to leave such a great review. We love hearing that Devraj's visit was so beneficial to you and your family. Thanks for being a valued customer! Kiara Simply Smart Home Customer Relations

    Reply created 19 Dec 2018
  • Review from Ken Blowes
    Rating: 5 out of 5
    Review left on 5 Dec 2018

    Furnace protection plan

    Devraj came to my home today (on time) and gave me a tutorial about furnaces/air conditioning/ nest smart products etc. He was so well informed about what services I needed and what could wait. He ended up giving me a deal that I could not turn down!! Also with this new smart plan that I signed up for I’m getting 3 new Nest smart smoke detectors and a nest smart thermostat!! 30 day risk free trial and can cancel at anytime!! Great service call!!

    Answer from pro:

    Dear Ken, thank you for the wonderful review! It's amazing to hear that Devraj was able to help make your home safer with the Nest products. Thanks for being a valued customer, enjoy! Kiara Simply Smart Home Customer Relations

    Reply created 19 Dec 2018
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