Empower Home Comfort

Rating: 4.9 out of 5

Empower Home Comfort reviews (223)

  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 23 Mar 2021

    Tankless waterheater. Attic insulation

    Very good company to deal with. Happy with the sales process and installation. The salesman answered all of our questions. The install crew were very professional and friendly. Liked how the company looked after arranging the attic insulation company and energy auditor for me.

    Answer from pro:

    Hi there, thank you so much for the review! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all our customers. Please don't hesitate to reach out to us if you have any other HVAC-related questions or needs! Cheers!~ Team Empower

    Reply created 26 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2021

    Promt and professional

    Would highly recommend Empower.Specially tech Amir and Misagh were very polite and professional.Our furnace suddenly stop working and I called the company Talked with Reza for long time to gave him all the information and he send me the quote with in short time. Next day they came and installed the new furnace .During the installation they are very professional .Service was promt and professional. Very good company and clean service.

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all our customers. Please don't hesitate to reach out to us if you have any other HVAC-related questions or needs! Cheers!~ Team Empower

    Reply created 26 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2021

    Bosch tankless combi boiler install

    Tommy is a knowledgeable sales rep. He was here to give me an estimate shortly after I contacted Empower. He answered all my questions and recommended the Bosch tankless combi boiler. Behzad and Mehdi did an excellent job with the installation. They are incredibly careful and professional. They tidied up the messy plumbing from the previous install creating a neater and more maneuverable space. I'm happy to be free of the large hot water tank at the top of my house. This new set up promises to be much better and safer.

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all our customers. Please don't hesitate to reach out to us if you have any other HVAC-related questions or needs! Cheers!~ Team Empower

    Reply created 26 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    Tankless water heater

    The heat exchange of my old tankless water heater has a leak and needed to be replaced. I decided to replace with a Rinnai RU160iN. The sales person conducted an onsite visit even during the pandemic and provided a very competitive quote. Tommy also made arrangement for the home audits and attic insulation. The installation technician takes the time to do things properly and were happy to answer all my questions. Only thing is that the air intake pipe is not straight into the tankless water heater unit due to tight space and sharp angle which is no fault of the installation crew and the technician tried his best to make it fit. The technician even took an extra step to seal the gap around the vent pipe that was cut a little too big from previous installation. Great service, job was done professionally, neat and clean. Very pleased and highly recommend to others.

    Answer from pro:

    Hi Frank, thank you so much for the review! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all our customers. Please don't hesitate to reach out to us if you have any other HVAC-related questions or needs! Cheers!~ Team Empower

    Reply created 26 Mar 2021
  • Review from andrew cogan
    Rating: 5 out of 5
    Review left on 11 Mar 2021

    Profressional, helpful and easy to deal with!

    Tommy was responsive and attentive. Masoud who led installation was a total pro despite old home issues in my walls! Would recommend Empower to anyone! Very friendly and professional.

    Answer from pro:

    Hi Andrew, thank you so much for the review and recommendation! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all our customers. Please don't hesitate to reach out to us if you have any other HVAC-related questions or needs! Cheers!~ Team Empower

    Reply created 26 Mar 2021
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 8 Mar 2021

    Combi Boiler Installation

    To start off, I would like to thank Tommy for recommending me the Bosch boiler. He was very knowledgeable, professional, and responded to all my enquiries in a timely manner. The installation team arrived on time and did an amazing job. Overall I'm very impressed by Empower and would highly recommend them to my family and friends. I know I can count on Tommy and Empower to get the job right!

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We are glad to hear that you've had a good experience with our sales Tommy and our installation team members! We always strive to provide the highest level of service to each of our customers and we hope you won't hesitate to reach out to us if you ever have any questions regarding the unit or other HVAC-related needs, we're always happy to help! Cheers!~ Team Empower

    Reply created 10 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2021

    New Furnace and Tankless Water Heater

    Hi, I got my furnace and tankless water heater installed. Joe was a champ and the team of 3 finished the job within 1 day. They also took away old water tank and furnace. Overall, they did an excellent job, cost was very fair, very friendly and humble. I would highly recommend Empower Home Comfort!

    Answer from pro:

    Hi Bill, thank you so much for leaving us a review! We are so happy to know that you've had a good experience with Joe and our installation team members. Please don't hesitate to reach out if you have any questions regarding the units or if you have any other HVAC-related needs, we're always happy to help! Cheers!~ Team Empower

    Reply created 10 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2021

    Furnace

    The services was great include the sales person Joseph and the installers of the furnace and I will recommend this service.

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We are glad to hear that you've had a good experience with our sales Joseph and our installation team members! We always strive to provide the highest level of service to each of our customers and we hope you won't hesitate to reach out to us if you ever have any questions regarding the unit or other HVAC-related needs, we're always happy to help! Cheers!~ Team Empower

    Reply created 10 Mar 2021
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Mar 2021

    carrier furnace 60000 btu

    I thank everyone I have dealt with in this company, special Tommy and we will publish it to all relatives and friends

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We are glad to hear that you've had a good experience with our sales Tommy! We always strive to provide the highest level of service to each of our customers and we hope you won't hesitate to reach out to us if you ever have any questions regarding the unit or other HVAC-related needs, we're always happy to help! Cheers!~ Team Empower

    Reply created 10 Mar 2021
  • Review from Customer of Empower Home Comfort
    Rating: 4 out of 5
    Review left on 7 Mar 2021

    Furnace replacement

    Excellent customer service and work man ship From beginning to end. I will definitely recommend Empower to others.

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We are glad to hear that you've had a good experience with our service! Please don't hesitate to reach out to us if you ever have any questions regarding the unit or other HVAC-related needs, we're always happy to help! Cheers!~ Team Empower

    Reply created 10 Mar 2021
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