Empower Home Comfort

Rating: 4.9 out of 5

Empower Home Comfort reviews (223)

  • Review from Shady Khouzam
    Rating: 5 out of 5
    Review left on 17 Jan 2025

    Whole Home Humidifier

    JK Geo was so professional and competent throughout the entire experience. He was able to identify and resolve the issue with my whole home humidifier right away and ensured all my questions were answered throughout the entire visit. I would highly recommend him and Empower Home Comfort. Thank you so much!
  • Review from Jack
    Rating: 5 out of 5
    Review left on 2 Jan 2025

    Furnace service

    Had an issue with our heat pump. JK Geo from Empower Home Comfort was able to trouble shoot the issue where others failed. Show that JK is an experienced HVAC technician dedicated. He has a keen eye for detail, a wealth of technical knowledge, and a passion for problem-solving, JK is your go-to expert for diagnosing and resolving issues Count on JK spent 3 hours and answered all questions.

    Answer from pro:

    Thank you for sharing your experience! We're thrilled to hear that JK Geo from Empower Home Comfort was able to troubleshoot your heat pump issue when others couldn't. With his keen eye for detail, wealth of technical knowledge, and passion for problem-solving, JK is truly dedicated to delivering top-notch service. Spending 3 hours to ensure the issue was resolved and answering all your questions is a testament to his commitment to our customers. Your satisfaction is our priority, and we're so glad JK could provide the expertise and care you deserved. If you ever need assistance in the future, feel free to give us a call at 1-800-375-8984. We're always here to help! Cheers! ~ Team Empower

    Reply created 19 Jan 2025
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 12 Dec 2024

    Education Call

    JK drove in from Markham to give me a thorough lesson on my new heat pump. Thanks to his expertise and patience, I learned a great deal. I highly recommend him.

    Answer from pro:

    Thank you so much for sharing your experience! We’re thrilled to hear that JK's expertise and patience made such a positive impact during your heat pump lesson. At Empower Home Comfort, we believe in keeping our customers well-informed, and we're glad you now feel confident with your new system. We appreciate your recommendation and look forward to assisting you with any future needs. Cheers! ~ Team Empower

    Reply created 16 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2024

    Water tank

    Very good technicians and very respectful, the company act fast to replace my water tank

    Answer from pro:

    Thank you for your thoughtful review! We're thrilled to hear you had a positive experience with our technicians. Providing fast, respectful, and efficient service is our priority, and we’re glad we could quickly replace your water tank. If you ever need any further assistance, we’re just a call away. Cheers! ~ Team Empower

    Reply created 12 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2024

    humidifier

    Excellent service . Dima was very professional , explained the problem and discussed products that could potentially be of use in our home

    Answer from pro:

    Thank you for your kind words! We're thrilled to hear that Dima provided you with excellent service and took the time to explain everything thoroughly. We appreciate your trust in us and look forward to assisting you with any future needs. Cheers! ~ Team Empower

    Reply created 6 Dec 2024
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 4 Dec 2024

    Heating and cooling

    Great people.. fix my humidifier issue on my house and get some more advice regarding the thermostat

    Answer from pro:

    Thank you for sharing your feedback! We're delighted to hear that our team was able to resolve your humidifier issue and provide helpful advice about your thermostat. We're always here to ensure your home stays comfortable year-round. Cheers! ~ Team Empower

    Reply created 6 Dec 2024
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 21 Nov 2024

    Furnace repair

    Furnace stopped working yesterday at 4pm, called Empower and they worked around.my schedule to arrive right after I get home.from work. JK diagnosis found the power.transformer failed, quickly replaces and checked the heat pump and made sure everything was working before re setting the thermostat preferences.

    Answer from pro:

    Thank you for sharing your experience! We're glad we could accommodate your schedule and get your furnace back up and running quickly. JK is truly dedicated to providing efficient and thorough service, and it's great to hear he ensured everything, including your heat pump and thermostat, was functioning perfectly. If you need any further assistance, don’t hesitate to reach out. Cheers! ~ Team Empower

    Reply created 23 Nov 2024
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 21 Nov 2024

    Heat pump , tankless water heater and Furnace

    Expert technician installed all equipment in professionally with good attitude. I recommended Empower H C to all.

    Answer from pro:

    Thank you so much for your kind words and for trusting Empower Home Comfort with your heat pump, tankless water heater, and furnace installation! We're thrilled to hear that our technician provided professional service with a great attitude. Your recommendation means the world to us, and we look forward to serving you or anyone you refer in the future! Cheers! ~ Team Empower

    Reply created 21 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2024

    Bosch tankless water heater

    Very nice and friendly. Knowledgeable and accommodating. He answered all of my questions He is very polite too.

    Answer from pro:

    Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our service knowledgeable, friendly, and accommodating. It's always our goal to provide clear answers and excellent customer care. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Cheers!~ Team Empower

    Reply created 21 Nov 2024