Empower Home Comfort

Rating: 4.9 out of 5

Empower Home Comfort reviews (223)

  • Review from Angelo Gastis
    Rating: 5 out of 5
    Review left on 2 Jul 2019

    Great Service

    Furnace broke down late Friday night.....call there 24hr hotline, booked a service tech after 9pm by Sat afternoon a new furnace was installed and running great....quick professional clean service A++

    Answer from pro:

    Hi there Angelo, thank you for taking your time and writing us this wonderful review! We are happy to see that you had a good experience with us and that you are now happy and comfortable in your home with your new furnace! We appreciate your feedback and hope you will look to us in the future for all your HVAC needs! Cheers!~ Team Enerhome

    Reply created 3 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2019

    New AC unit installed above ground

    The staff are extremely helpful and explained everything. The purchase was made on a Wednesday and the AC unit installed on the Friday - great work and excellent service. They also installed my furnace a few years back - no issues and or problems

    Answer from pro:

    Hi there Douglas, thank you so much for the kind review, we really appreciate your recognition and approval of our work! We are really glad to see return customers such as yourself, it lets us know that we are doing right by our customers and we will continue to try and provide the same high level of service to you years down the road. We hope you enjoy your new AC in the upcoming summer months, please don't hesitate to contact us if you have any questions regarding your purchase with us and we hope you can look to us in the future for all your HVAC needs! Cheers!~ Team Enerhome

    Reply created 25 Jun 2019
  • Review from Allison Morin
    Rating: 5 out of 5
    Review left on 9 Jun 2019

    New Furnace and Heat Pump Installation

    Danny from Enerhome came to our home and gave an appraisal which we went with and had arranged installers to come to do the install. The communication with this company and us was excellent. Installers were pleasant and professional and did a great job. The administration from Danny to Maria are excellent. Our new system works beautifully and we thank them.

    Answer from pro:

    Hi there, thank you so much for your kind words! We are so happy to know that your new units are working beautifully and you were happy with our service. We do our very best to make sure we communicate with the homeowners each step along the way, making sure that they are always in the loop and comfortable with our service and the units they have purchased. Customer service is something very important to us and we take it very seriously. Danny will be so happy to see the review from you guys and we hope you will keep in touch with us and look to us in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 27 Jun 2019
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 29 May 2019

    New AC

    I used Enerhome before as well. This my second project with them. I am very much happy and Satisfied with the Service provided. Got better options and recommendations from the sales. I would definitely recommend.

    Answer from pro:

    Hi, thank you so much for choosing us for your second project, we are so glad to see a return customer and happy to see that you have had another great experience with us! Your recognition and recommendation mean so much to us! Please look to us in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 29 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2019

    Central Air Conditioning System

    I am very pleased with the services provided by Enerhome Heating & Cooling. From in-home consultation to installation the consultants, advisers, and technicians of Enerhome are very informative and helpful. The energy consultant from Enerhome was very professional in walking through with us the individual features of the different central air conditioning systems and options. He explained to us what to expect, as well as the step by step procedure of the installation process. The installation technicians were very knowledgeable and courteous. They answered the questions we asked them professionally. It took us a whole week going through several different in-home consultations with central air providers. Enerhome certainly helped us come up with a decision which service provider to choose. I will definitely recommend Enerhome to my friends and family.

    Answer from pro:

    Hi Karina, thank you so much for the review, we try our best to make sure our customers are well informed and comfortable with their purchases, we are so happy to hear that you were happy with our services and we appreciate your recommendation and recognition. We hope you look to us in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 29 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2019

    Amana 16 seer AC - great price

    Efficient service and customer service. Highly recommend. Danny spent a lot of time to explain to me the difference between the types of A/C and coil. Very helpful. There were some wiring issues and they sent someone in the next business day

    Answer from pro:

    Hi there Xiaofeng, thank you so much for taking the time to write us this review! We are so glad you had a good experience with us for your installation. We try to make sure all our customers are well informed and comfortable with their purchases. As our customer, we make sure any issue during the installation is taken care of immediately on the day or at the soonest available time. We appreciate your recommendation and hope you can look to us again in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 29 May 2019
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 20 May 2019

    Replacing HVAC System

    In the last winter, my furnace stop working in middle of the night. I called Reza. Right away he provided me a reasonable price for a package and the day after his technicians came and install the system. They were punctual and did all the paper work for the government's rebate.

    Answer from pro:

    Hi there, thank you so much for the review we really appreciate your recognition and recommendation! We are so glad that you were happy with your furnace and AC installation and we look forward to serving your HVAC needs in the future! Cheers!~ Team Enerhome

    Reply created 21 May 2019
  • Review from Shahzad Khan
    Rating: 5 out of 5
    Review left on 14 May 2019

    Furnace, AC and tankless hot water installation

    Professional service, friendly staff specially Danny energy consultant and Amir the technician. Have done the work efficiently and always available for question and respond quickly. Clean and professional installation work completed by Amir. The energy consultant Danny explained the process clearly.

    Answer from pro:

    Hi Shahzad, thank you for taking the time to leave us a comment! We are so happy to hear that you had a good experience doing your installation with us! Danny and Amir will be delighted to hear about the positive feedback! We try our very best to ensure that all your questions are answered before committing to a purchase, making sure that you are informed, confident and happy about your purchase. Please feel free to give us a call in the future if you have any questions or require more services, we are always here to help! Cheers!~ Team Enerhome

    Reply created 14 May 2019
  • Review from Sam Sosa
    Rating: 5 out of 5
    Review left on 10 May 2019

    Furnace and AC installation

    The enerhome technicians were very knowledgeable and did an excellent in a timely fashion I recommend enerhome to everyone! Their customer service was also very good and efficient by reaching out to clients

    Answer from pro:

    Hi Sam, thank you so much for the kind review! We try our very best to ensure that all your questions are answered before committing to a purchase, making sure that you are informed, confident and happy about your purchase. We are constantly looking to better our customer service experience and it's so great to hear feedback from a happy customer! Thanks so much and we look forward to serving you in the future for all your other HVAC need! Cheers!~ Team Enerhome

    Reply created 14 May 2019
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 8 May 2019

    Furnace and AC replacement

    I am very happy with the service I have received so far from Enerhome. Danny my sales rep was very knowledgable and very responsive when I had questions. The installation went very well and the technicians did a great job. What I appreciate the most is how responsive this company is from the front office right down to the technicians when I have a question. I had an issue with my thermostat and a technician came out to trouble shoot it. He was very patient and very helpful in addressing the issue. I look forward to continue my relationship with this company for all my furance and AC services.

    Answer from pro:

    Hi there, thank you so much for taking your time to write us this fantastic review! We really appreciate your kind words and recognition! We always try our best to provide the best service experience to our customers and answer all their questions as soon as possible. If you need anything else in the future or have any questions please don't hesitate to give us a call, we always love to hear from you! Cheers!~ Team Enerhome

    Reply created 9 May 2019