Empower Home Comfort

Rating: 4.9 out of 5

Empower Home Comfort reviews (223)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2019

    Furnace, water heater and humidifier installation

    Enerhome's quote for a new furnace and water heater was the last of several that we obtained. We appreciated the professional presentation and competitive quote by the sales rep (which included a decent discount), as well as arranging for an energy auditor to evaluate our home as part of applying for an energy rebate. The installation (which included brand new furnace ductwork as an extra bonus) went very well and when the extra cost of cleaning the evaporator coil turned out to be much higher than expected (the cost wasn't initially communicated due to an oversight), Enerhome was willing to make a satisfactory adjustment. FInally, they took care of returning the old water heater. All in all, we're glad to recommend Enerhome as a reputable and professional HVAC company.

    Answer from pro:

    Hi there, thank you so much for the review, we are so happy to hear that you and your wife are happy with the service we provided every step along the way. We really value feedback like yours to ensure that we are constantly making improvements to provide the best service available to our customers. We are glad that you were happy with the purchase and hope you can look to us in the future for all your other HVAC service needs! Cheers!~ Team Enerhome

    Reply created 9 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2019

    Furnace replacement/installation

    Danny from Enerhome gave a very competitive quote for our Furnace, explained everything we need to know and set all expectations. Our technicians who did the installation were very courteous and professional, they did the job in less the time estimated and left the place clean. Overall very positive experience we are very well pleased indeed.

    Answer from pro:

    Hi Egberto, thank you so much for the review! We are so glad to hear that you had a good experience with us and were satisfied with the quality of our service! We strive to provide our customers with the best service possible for each and every installation. We appreciate your feedback and hope you can look to us in the future for all your HVAC needs! Cheers!~ Team Enerhome

    Reply created 13 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    AC replacement

    We had a very positive experience with Enerhome. They replaced our broken AC unit. They gave a reasonable quote and the installation was professionally done. Beside that , the customer service was great and we highly recommend Enerhome!

    Answer from pro:

    Hi there, thank you so much for the review and recommendation! We are so glad to hear that you were happy with our service and your home is once again cool and comfortable! Please don't hesitate to give us a call if you have any questions, and we hope you will look to us in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 9 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2019

    AC and Tankless Water heater replacement

    I had a great experience dealing with Enerhome and its staff. We had to replace our old AC and hot water heater. We received a price that was fair (vs the competition) and the installation staff was extremely professional and courteous. They were also nice enough to actually create a brand new receptacle for me when one didn't exist for the tankless water heater. Thank you to the Enerhome team! I would have no hesitation in recommending them to my friends and family.

    Answer from pro:

    Hi there Shankar, we are so happy to know that you've had a great experience with us! We are glad to hear that you were satisfied with our prices and workmanship, we value customer satisfaction and work hard to ensure that at the end of the day you receive a quality product, with quality service at reasonable prices. We really appreciate the review and recommendation and hope you will look to us in the future for all your HVAC needs! Cheers!~ Team Enerhome

    Reply created 26 Aug 2019
  • Review from Hanu Karavadi
    Rating: 5 out of 5
    Review left on 23 Jul 2019

    Tank less water-heater furnace and thermostat

    The technicians Amir, Ali, Sasha, Perham, Behzad, Rey and Dan is a dedicated customer first team approach is excellent and never found in any other team in service industry. right from sales initiation thru installation thru debugging and fixing PCL glitches they kept me engaged and informed. some technicians worked on weekend holidays and up to past midnight to install and resolve any concerns.

    Answer from pro:

    Hi there Hanu, thank you so much for the kind review! We try out best to ensure that all installations are wrapped up as promised and if there are issues following installation they take priority and are taken care of as soon as possible. We also make sure that you as the customer is always informed of what we are doing and understands what is happening. We are so glad to hear that you had a good experience using us for your installation and hope you will look to us in the future for all your HVAC needs! Cheers!~ Team Enerhome

    Reply created 24 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2019

    Excellent A/C Maintenance and repair

    My central A/C stopped working on a very hot day. I called a few other places that wanted long term contracts. So I was pleased when I found Enerhome. They showed up in just over an hour. They were friendly and worked diligently. They explained the issue, and showed me some preventative maintenance tips as well. Would highly recommend!

    Answer from pro:

    Hi there, thank you so much for the review! We are so glad to hear that your AC is once again working properly and you had a good experience using our service. We try our best to arrive as promptly as possible for emergency situation where there is no cooling since we don't want to keep you waiting for too long! We are delighted that you found the service call educational for you as well, we strive to teach customers about their unit and make sure they are well informed about the products they own and how to care for them. We thank you for the recommendation and hope you can look to us in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 19 Jul 2019
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 7 Jul 2019

    New Air Condition installation

    The workers were great, and overall did an amazing job! The crew came right on time and went straight to work, causing little to non disturbance, and I was able to carry on with my daily tasks. In addition to this, they were able to complete the installation in a day, which was an added bonus. The installation was perfect, and I could not have asked for a better team.

    Answer from pro:

    Hi there, thank you so much for the review! We are so happy to hear that you are satisfied with the new AC we have installed for you, we try our best to make sure we are on time for each and every installation even during busy seasons, and we make an effort to ensure that we are as unintrusive as possible to our customers. We understand that with the recent heatwave it's important to ensure that installations are completed within a day so our customers are never left without cooling. We appreciate your feedback, it is very helpful for us in figuring out what we are doing right and what we still need to work on. We thank you for choosing us to complete your installation and hope you will look to us in the future for all your HVAC need! Cheers!~ Team Enerhome

    Reply created 9 Jul 2019
  • Review from Raheel
    Rating: 5 out of 5
    Review left on 5 Jul 2019

    Great Experience.....

    It was so confusing while you selecting a new unit since there are tons of choices and explanation on the internet. Thanks to Tommy who actually clarify and help me to choose and suggest right unit for me. The technician arrived on time though I received notification call as well. they (Ameer and Ali) seem very experienced and professional. they answered all my questions and explain the process and educate me to deal with this unit. I am happy to choose EnerHome and happy to do business with them. Great ppl good company.

    Answer from pro:

    Hi there Raheel, thank you so much for the amazing review you have left for us! We are so glad to see that Tommy was able to assist you in navigating the multitude of choices available to you and you were able to find a unit that was suitable for your needs. We try our best to make sure our customers are well informed and comfortable with their purchase prior to installation. We are so happy to see that you had a positive experience with us every step along the way and we hope you can look to us in the future for any other HVAC needs! Cheers!~ Team Enerhome

    Reply created 8 Jul 2019
  • Review from Tej K
    Rating: 5 out of 5
    Review left on 5 Jul 2019

    Installation of new air conditioners

    Highly professional team, top-notch service, never late for any appointment, addressed all my concerns very patiently with a smile, overall Enerhome Team was super excellent. Great job guys and a BIG THANK YOU....You will go very far and please keep on pushing your service standards higher and higher....Tej Karan

    Answer from pro:

    Hi there Tej, thank you so much for the glowing review! We are so glad to hear that you were happy with the service that our team has provided. We try our very best to ensure that our customers are well informed and satisfied with the product they have purchased and we do our very best to make sure that our customers are satisfied with our service every step along the way and feels supported by us! We appreciate the feedback you have provided since it is helpful to us in the future for continuously improving our service. Thank you so much for choosing us for your installation and we hope you will look to us in the future for all your other HVAC needs! Cheers!~ Team Enerhome

    Reply created 8 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2019

    New AC unit

    Excellent Customer Service! We had a great experience. Our AC was leaking and we decided to change the unit. Enerhome provided great explanation and scheduled an appointment in a fast manner. The technicians were on time and very professional. Well done!

    Answer from pro:

    Hi there Babak, thank you so much for the review! We are so happy to hear that you were happy with our service and your new AC is up and running! We try our best to make sure all our customers are satisfied and comfortable with the units we install and strive to ensure that you receive high-quality service every step of the way! We appreciate you choosing us for your new installation and hope you will look to us in the future for all your HVAC needs! Cheers!~ Team Enerhome

    Reply created 5 Jul 2019