Empower Home Comfort reviews (223)

Hi there, thank you so much for the kind review! We're so glad to hear that you've had a good experience with our service technician! We're dedicated to helping our customers solve HVAC-related problems and provide them with tailor-made solutions for their home's comfort needs. If you ever have any HVAC-related questions or needs, don't hesitate to reach out to us. We're always happy to assist! Cheers!~ Team Empower

Hi Laurence, thank you so much for the kind review and recommendation! We're so glad to hear that you've had a good experience with our comfort consultant Stan, as well as our installation team members! We're dedicated to helping our customers solve HVAC-related problems and provide them with tailor-made solutions for their home's comfort needs. If you ever have any HVAC-related questions or needs, don't hesitate to reach out to us. We're always happy to assist! Cheers!~ Team Empower

Hi Carol, thank you so much for the amazing review! We're thrilled to hear about your positive experience with our comfort consultant, Stan, and our team of dedicated installers lead by G! It's wonderful to know that Stan went above and beyond to ensure your comfort and satisfaction during the installation of your heat pump and furnace. At Empower, we take pride in delivering personalized care and top-notch service to our customers! Please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help! Cheers!~ Team Empower

Hi Dwight, thank you so much for the review and recommendation! We are so excited to hear that you've had a good experience with our sales and installation team members. We are so glad to know you Stan was able to provide you with all the information you needed to make a decision and that Farzad and his team provided you with an installation experience that you were happy with. At Empower, we take pride in delivering personalized care and top-notch service to our customers! Please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help! Cheers!~ Team Empower

Hi Michael, we sincerely apologize for the inconvenience caused during your recent experience with us replacing the heat exchanger on your tankless. Your feedback regarding the incorrect bolts used to secure the cover of your Rinnai tankless heater is deeply concerning to us. We understand how crucial attention to detail is in our line of work, and we regret that this oversight occurred. It certainly does not reflect the high standards we aim to uphold in our services. Rest assured, our service manager has been informed and will be reaching out to you personally to address this matter. We genuinely appreciate you bringing this to our attention, as it allows us to rectify the situation and ensure that such errors do not recur. Your satisfaction is of the utmost importance to us, and we are committed to making things right. We value your trust in our services and hope to have the opportunity to regain your confidence. Thank you for your understanding and patience. We look forward to resolving this issue promptly for you. Sincerely, Team Empower

Hi Ali Reza, Thank you so much for sharing your positive experience with us and for the recommendation! We're thrilled to hear you had an excellent experience with our sales, installation and service department colleagues during the installation of your brand-new heat pump and tankless units. Our goal is to ensure our customers feel comfortable and informed throughout the process, and we're delighted that Stan's expertise guided you in choosing the best options for your home. We greatly appreciate your kind words about Brad and our hardworking team's dedication to going above and beyond to deliver high-quality workmanship. At Empower Home Comfort, we take pride in providing professional service and ensuring customer satisfaction. Please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help!

Hi there, thank you so much for the amazing review! We're so glad to hear that you've had a good experience with our comfort consultant, installers, as well as our maintenance team members. And we also want to thank you for being a returning customer! We offer high-quality service to all our customers and always want to ensure our customers are informed and comfortable with the products they purchase and are satisfied with the service we've provided, please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help! Cheers!~ Team Empower

Hi there Asif, thank you so much for the review! We're so glad to hear that you've had a good experience with both Stan our comfort consultant, and Farzad our installer! Once in a blue moon we come across surprises like defective parts during installation, but we're always prepared to think on our feet and we'll always try to get the problem resolved as quickly as possible. I'm glad the installers were able to replace the board and got everything resolved for you quickly. We value customer satisfaction, and so we put in the extra time and effort to make sure our customers fully satisfied with our services. Our office is here to support you, please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help! Cheers!~ Team Empower

Hi Chris, thank you so much for the review! We're so glad to hear that you've had a good experience with both our installation and sales team members! We value customer satisfaction, and so we always put in the extra time and effort to make sure our customers are well-informed and comfortable with the products we provide. With us, there is no high pressure, only high service, your satisfaction is our number one priority! We strive to provide high-quality service to all our customers, and we're always happy to be able to find a solution for everyone's unique comfort needs. Please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help! Cheers!~ Team Empower

Hi there, thank you so much for the review! We're so glad to hear that you've had a good experience with our company and our services! It's heartwarming to hear that our team went above and beyond to meet your expectations. Providing exceptional care and service is at the core of what we do, and your appreciation means the world to us. Please don't hesitate to reach out to us if you have any other HVAC-related needs! We're always happy to help! Cheers!~ Team Empower