Ez Fix Appliance Repair

Rating: 4.9 out of 5

Ez Fix Appliance Repair reviews (208)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2023

    Repair two dishwashers - Thermador and Fisher & Paykel

    I have had many appliances repaired in the past and it has generally been a frustrating experience where either the technician didn't know what they were doing in-spite of being "authorized" or they wanted to charge me way more than I knew was reasonable. Eugene responded very quickly, I reached out via an online form late Sunday and he immediately replied and was there on Monday. He knew what he was doing and showed me what needed to be repaired, explained why and costs. He ordered parts and wanted to come and finish repairs quickly but it was delayed because of my schedule. For one of the dishwashers he was concerned it was one of two parts so ordered both just to have both with him and did the repair with the cheapest part first. We needed an additional part which had been tested on a previous repair attempt and did not fix problem, something I told him. Turns out it was likely a combination of the two parts. He quickly ordered the part and returned the next day to install with no additional charges for his extra visit or picking up of the part. I am very happy to have found a knowledgeable and honest repair person/company. My other disappointing dealings with repair companies caused delay getting these dishwashers fixed and expensive repair quotes left me considering just replacing them. I will without hesitation call Eugene (EXFix) next time I need a repair.

    Answer from pro:

    Dear Sandy, thank you for your kind words, we greatly appreciate the time you took to share your experience, and are so happy it was a pleasant one. We do our best to have any customer, a return customer ' and are always available for any appliance needs that may come. Have a wonderful day, EZFix Appliance Repair

    Reply created 13 Dec 2023
  • Review from Customer of Ez Fix Appliance Repair
    Rating: 5 out of 5
    Review left on 28 Nov 2023

    Dryer

    Amazing service. Replied within a hour of my call. At my house within 4 hours. Went above and beyond and dryer was repaired same day. Definitely my new "go to" for household appliance repairs !!

    Answer from pro:

    Dear customer, thank you for putting your trust in EZFIX Appliance Repair! We are happy to hear it was a great experience, we do our best to make every customer, a return customer. Greatly appreciate you taking the time to share your feedback. EZFix Appliance Repair

    Reply created 29 Nov 2023
  • Review from HomeStars user from Etobicoke
    Rating: 4 out of 5
    Review left on 21 Nov 2023
    Appliance Repair
    While the repair man was doing his very best to solve this problem, unfortunately, this stumped him after three visits and several hours of thorough attempts! I could see that he was very good at what he was doing and trying so hard to stop the leaking but this was one problem he could not fix! Sometimes, after such hard work, there's always one job that mistifies and cannot be solved. The followup with his office for a refund of money was most appreciated and I still will definitely call them for any future repairs.

    Answer from pro:

    Dear Mary, thank you for taking the time to share your experience. We appreciate your business, and hope to be of service with any future appliance needs that may come. EZFix Appliance Repair

    Reply created 22 Nov 2023
  • Review from Shelley Kavanagh
    Rating: 5 out of 5
    Review left on 30 Oct 2023

    very helpful

    I was impressed with how helpful the technician from Ez Fix took care of my gas stove. He provided me with both a fix and an a clear explanation of what was broken and was able to repair it while on site - no waiting.

    Answer from pro:

    Dear Shelley, thank you for taking the time to share your experience, we are happy to hear it was a pleasant one. We appreciate your trust for the repair of your GE Cafe stove, and are always available for any appliance related needs that may come. EZFix Appliance Repair

    Reply created 31 Oct 2023
  • Review from Customer of Ez Fix Appliance Repair
    Rating: 5 out of 5
    Review left on 24 Oct 2023

    Freezer

    It was an absolute pleasure dealing with EZFix appliances! From the receptionist to the young man named Leo servicing our freezer. Ill definitely be using this company again.

    Answer from pro:

    Thank you for taking the time to share your experience, we are thrilled to hear it was a pleasant one. Thank you for your business, we look forward to hearing from you again. EZFix Appliance Repair

    Reply created 25 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2023

    EZ Fix Repaired my refrigerator, freezer, overhead stove fan, and gas stove

    Eugene from EZ Fix has repaired a number of appliances in my home and has completed each job quickly and at a very reasonable price. Friendly and professional in demeanor, he answered all of my many questions (including technical questions) to my satisfaction. Thus far, he has fixed my Whirlpool refrigerator, Miele freezer, and my gas stove top and overhead fan. I can definitely recommend EZ Fix.

    Answer from pro:

    Thank you Mike for your kind words, we greatly appreciate it and are happy to hear about your positive experience. It is a pleasure working with you, and we look forward to collaborate in the future. EZFix Appliance Repair

    Reply created 11 Oct 2023
  • Review from Customer of Ez Fix Appliance Repair
    Rating: 5 out of 5
    Review left on 7 Oct 2023

    Dishwasher repair-Aurora area

    The service was excellent. Repair diagnosis quickly and needed to order parts and come back after a couple of days to replace broken parts. All done very professionally and promptly. I would recommend to my family and friends.

    Answer from pro:

    Thank you for your kind words, and for taking the time to post about your experience. We greatly appreciate your business, and are always available for any appliance needs that may come. EZFix Appliance Repair

    Reply created 9 Jan 2024
  • Review from Customer of Ez Fix Appliance Repair
    Rating: 5 out of 5
    Review left on 30 Sep 2023

    Washer and Refrigerator

    Eugene and E-Z Appliance are great to work with. Timely response, great attention to detail and good advice as to what is worth fixing, and what isnt. Would definitely recommend for all appliance repairs.

    Answer from pro:

    Thank you for taking the time to share your experience, we appreciate your kind words. We strive to be your 'go to' appliance repair company and hope to be of service with any appliance needs that may come. EZFix Appliance Repair

    Reply created 2 Oct 2023
  • Review from Customer of Ez Fix Appliance Repair
    Rating: 3 out of 5
    Review left on 29 Sep 2023

    More expensive than originally quoted

    Came on time. But more expensive than originally quoted. This company charged me $25 for travel and $9 to use my credit card.

    Answer from pro:

    Leslie, thank you for your feedback. While I understand your frustration, I can assure you we do not have any hidden fees and every option was presented to you in order to avoid any fees. I regret these were not taken advantage of.

    Reply created 11 Oct 2023
  • Review from Customer of Ez Fix Appliance Repair
    Rating: 5 out of 5
    Review left on 22 Sep 2023

    Drier repair

    My dryer started making a loud noise, so I called EZ Fix. The lady who answered was really nice and set up an appointment for the next day. Eugen, the technician, came on time, quickly found and fixed the problem ( socks stack inside the dryer ). He was very professional and charged a fair price. I'll definitely use their services again and recommend them to others. They did a fantastic job!

    Answer from pro:

    Dear Inessa, thank you for your kind words, and for trusting us with your dryer repair. It was a pleasure providing you service, please do not hesitate to reach out with any appliance related needs. EZFix Appliance Repair

    Reply created 22 Sep 2023
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