Poor service. Different person contacts you by email, text, missed calls from number without caller ID. Poor scheduling - they made us set aside six hour window TWO days in a row for technician to come and NO SHOW. They lied and said they left me a voice message but not true. They lied and said technician came to the door but not true. No-one came for two days when they were supposed to. They offered me a discount but I never got it. Poor service, poor communication. Would not recommend them. Will not use them again. It's been over a week since technician repaired my fridge and I have NOT received an invoice for proof of payment and 90 day guarantee! Horrible, horrible service and experience!