Mas Air Home Comfort

Rating: 5 out of 5

Mas Air Home Comfort reviews (79)

  • Review from Customer of Mas Air Home Comfort
    Rating: 5 out of 5
    Review left on 30 Jul 2024

    AC Installation

    I recently had Mas Air Home Comfort install an air conditioner in my home, and I couldn't be happier with their service. The team was professional, punctual, and extremely knowledgeable. They took the time to explain the installation process and made sure everything was running smoothly before they left. The quality of their work and attention to detail truly stood out. I highly recommend Mas Air Home Comfort for their outstanding service and commitment to customer satisfaction. Thank you for a job well done!

    Answer from pro:

    Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house and it was a pleasure working with you as one of our most valuable customers

    Reply created 14 Aug 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2024

    Water tank replacement

    David, the technician who came to replace our water tank was incredibly professional and an industrious worker. His work was tidy, reflecting a high level of orientation to detail. My advisor, Shawn, was very patient with explaining everything and discussing options, and took time to truly understand our needs as a customer. Overall, I highly recommend this company to anyone who needs their water tank replaced!

    Answer from pro:

    Hello Cherry Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house and it was a pleasure working with you as one of our most valuable customers

    Reply created 14 Aug 2024
  • Review from Jason C
    Rating: 5 out of 5
    Review left on 23 May 2024

    Lennox Air Conditioner

    On Tuesday this week I found that after a winter, my 22-year-old Lennox central air conditioner finally broke down. I consulted three companies. Mas Air's price is better, and they can install the AC in two days. I'm glad I chose the AC recommended by Mas Air and their installation service.

    Answer from pro:

    Hello Jason Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house and it was a pleasure working with you as one of our most valuable customers

    Reply created 14 Aug 2024
  • Review from Customer of Mas Air Home Comfort
    Rating: 5 out of 5
    Review left on 25 Dec 2023

    Excellent after-purchase service

    After they installed our heat pump, it did not work. Turns out to be some valve problem in the outdoor unit, and mas air told me that its time-consuming to replace the part so they gladly changed the entire outdoor unit at no cost. Im happy that they are responsible and resolved the issue in a timely manner. Heat pump is working perfectly now, and so I can say that Im happy with the result.

    Answer from pro:

    Hello, Thank You for taking the time and write a review for us. We are glad that you are happy with the job that was performed at your house and it was a pleasure working with you as one of our most valuable customers

    Reply created 4 Jan 2024
  • Review from Customer of Mas Air Home Comfort
    Rating: 5 out of 5
    Review left on 25 Dec 2023

    Wall insulation

    I have an unfinished house and needed to get the wall insulation done ASAP because my dry wall contractor needs to come in 2 days and i have to get the insulation done before. Reached out to mas air and they understood the urgency of the situation. They sent two workers to work on my house at the end of the day, and finished the job by 2 AM. There are still no lights installed in the house, so they worked their way dark in the night with head lights. I cant appreciate them enough.

    Answer from pro:

    Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house and it was a pleasure working with you as one of our most valuable customers

    Reply created 4 Jan 2024
  • Review from Customer of Mas Air Home Comfort
    Rating: 5 out of 5
    Review left on 24 Dec 2023

    Kinghome Heat pump

    Heard about the free heat pump offer from a friend and she recommended Mas air. Shawn checked out our home and told us that our breaker and wire need to be changed, so it cannot be covered by the $7100 rebate. Whatsoever, I only need to pay $100 in extra cost, its not that much so I decided to go along. When doing the installation, two technician spent 6 hours from morning to afternoon. Results are great! I dont have any issue with the heat pump installed.

    Answer from pro:

    Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house and it was a pleasure working with you as one of our most valuable customers

    Reply created 4 Jan 2024
  • Review from Customer of Mas Air Home Comfort
    Rating: 5 out of 5
    Review left on 18 Dec 2023

    Good review!

    Technician David changed my furnace. I chose mas air because after asking around, their price is the most reasonable and they provide free labor warranty for a year. My filter rack is breaking apart, so they also changed my filter rack for free. Would recommend this company if you want to upgrade your HVAC.

    Answer from pro:

    Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house, and it was a pleasure working with you as one of our most valuable customers

    Reply created 4 Jan 2024
  • Review from Customer of Mas Air Home Comfort
    Rating: 5 out of 5
    Review left on 15 Dec 2023

    Fixed Tankless Water Heater

    I contacted mas air because my tankless water heater is not functioning. They were able to arrange someone day after to check and found out that there are some dead rats in the machine. The technician cleaned bodies and changed my piping to prevent something like this to happen again. Now the water heater is working again, and hopefully no more rats will show up!

    Answer from pro:

    Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house, and it was a pleasure working with you as one of our most valuable customers

    Reply created 4 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2023

    Installed Heat Pump

    I had my heat pump installed with this company and it was a snow day, but the technician arrived on time and put up a tenant outside to install the outdoor unit. When they install the indoor unit, they also rolled blanket to prevent my basement floor from damaging. I dont know if this is industry standard but im happy they did all of this.

    Answer from pro:

    Thank You for taking the time to write a review for us. We are glad that you are happy with the job that was performed at your house, and it was a pleasure working with you as one of our most valuable customers

    Reply created 4 Jan 2024
  • Review from Customer of Mas Air Home Comfort
    Rating: 4 out of 5
    Review left on 8 Sep 2023

    Majority was fine but scheduling was a headache

    Worked with Norman at the beginning for quoting attic insulation. I got the sense this company only works on weekends and they have weekday jobs. It was very difficult to reach them and get a confirmation of when they would come to do the attic insulation. The energy auditor made a comment about why they would do the entrance that way because insulation rained everywhere when you open the attic hatch. The techs that came were not very good at communicating. In the end Norman had to talk to them separate and me separately to clarify what is being communicated. The invoice that indicated it was paid also came quite late and held up reporting to the government for the rebates. This company definitely positions itself as the savvy budget one. This includes tips on gluing together boards for the attic hatch cover, and the combination they advised for the heat pump. I did not go with them for the heat pump. So if savvy budget is what you're looking for, they would fit.
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