Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 13 May 2022

    Quick and Efficient

    Quick appt for air conditioning repair. Identified problem immediately and fixed quickly. Have used many times.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Catherine Sklar
    Rating: 5 out of 5
    Review left on 13 May 2022

    Kitchen facet replacement

    Broken kitchen faucet that created water damage. Called Reliance and a plumber was at my house less than 2 hours later. Friendly, knowledgeable and skilled plumber helped address my immediate problem. Had a replacement facet available and explained everything during the repair. They also recommended and called a restoration specialist during our visit to set up a free assessment of the water damage to my drywall. Incredibly satisfied with the high calibre of service and resolving the issue with a quality product and installation.

    Answer from pro:

    Hello Catherine, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Christine Frances
    Rating: 5 out of 5
    Review left on 13 May 2022

    Reliable Efficient Friendly Service!

    We received call technician was on his way. Arrived in 10 minutes as promised. Very friendly. Replaced the part quickly. Air conditioning is back to cooling. Seamless! Thank you Reliance for your continued great service! Highly recommend!

    Answer from pro:

    Hello Christine, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 13 May 2022

    Condensate pump fix

    Tom was very helpful and explained everything nicely. Job well done. I would recommend this highly.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2022

    AC maintenance check up

    Reliance home service technician Jim was fantastic. He was courteous professional and explain things. Highly recommend

    Answer from pro:

    Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

    Reply created 13 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 May 2022

    Great and professional

    Worker was polite and professional . He came and was very helpful and courteous .

    Answer from pro:

    Thank you for your great review and for choosing Reliance Home Comfort! - Gemma

    Reply created 13 May 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 0 out of 5
    Review left on 12 May 2022

    Created more issues

    Called Reliance to fix my central air conditioner. Reliance outsourced to On Point from Stouffville who in turn sent a newbie who didnt know what he was doing. He used a metal screwdriver to touch two points on the capacitor (which was the issue) and shorted my thermostat, the ac circuit board AND the furnace circuit board. Tried to sell me a new unit and when I refused they charged me $112 for coming out and destroying my system. I called a smaller independent contractor who replaced the capacitor, the thermostat and all the circuit boards cost me $1,700.
  • Review from Andy Paner
    Rating: 5 out of 5
    Review left on 11 May 2022

    A/C Maintenance

    This year's annual A/C Maintenance was done by Vincent. He was courteous and professional. Vincent thoroughly checked both inside and outside components of our A/C system. He patiently explained to me the test readings, compared it with the standards and provided me a status report. He serviced, cleaned the A/C assured me that the unit is in good working condition. Vincent readily gave his number if I will have concerns in the near future.
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 11 May 2022

    Water Tank Replacement

    I called the customer service of the Reliance this noon and the representative was friendly and booked a service call to have a technician come and replace the old water tank in the afternoon. I am thrilled and happy with their efficiency and professionalism. Thank you Robert (the customer service Rep) and Kirsan (the Technician) for your great customer services!

    Answer from pro:

    Thank you for your fantastic review and for choosing Reliance Home Comfort! - Gemma

    Reply created 13 May 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 11 May 2022

    Hot Water Heater - No Water Pressure

    Kris came to diagnose an issue with a new hot water heater not giving water pressure and inconsistent water supply. He worked for 6 hours checking all through the house to find a Merritt connector that had fallen into the hot water tank during transport/install, causing all of the issues. Even though he did not cause the problem he remained professional and understanding of our inconvenience. Thank you Kris for your hard work solving a rather unusual situation and making it right!
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