Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 18 May 2022

    Air conditioner repair

    Service technician was pleasant and on time . He gave me a call ahead of time to say he would arrive in the next 10 minutes and he did. He diagnosed the problem within 5 minutes which was the capacitor which needed to be replaced . He had the part in his truck and was able to repair it immediately. Within 1 hour my air conditioner was back up and running . The service call fee was waved. I am really impressed with the speed and quality of the service from reliance and would recommend this company to my friends and family

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from arjun dakshindas
    Rating: 5 out of 5
    Review left on 18 May 2022

    AC maintenance

    Atheer is very knowledgeable. Explained the issue in detail and was able to resolve it immediately. Excellent service.

    Answer from pro:

    Hello Arjun, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Cristina Majuca
    Rating: 5 out of 5
    Review left on 17 May 2022

    Purchased New AC Unit

    First time to deal with Reliance and I am very satisfied in all areas. From the salesman Daniel down to their technicians. Daniel was very knowledgeable and professional in informing us the benefits of a new AC unit. I was convinced right away to purchase a new unit because he gave me a lot options and a good price. The next day he scheduled for installation of the new AC unit. Husnan & Fatih, the technicians worked almost whole day to install the AC. They encountered lots of challenges in installing/removing the old unit but despite having to work overtime they still have smile on their face and worked professionally. They did not rush the work and ensured that proper installation was done. They answered all of our questions throughout the process and were very respectful. After installing the AC, the supervisor Shadman came for inspection to make sure everything went smoothly. In the end, he encouraged us to call him if we encounter any problem in the future. Very satisfied with the Reliance team and I recommend their work to everyone.

    Answer from pro:

    Hello Cristina, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2022

    AC repair.

    Abdullah A was very professional, honest, punctual and helpful. He is an asset to Reliance

    Answer from pro:

    Hello Chanman, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Ishwaram Ramkissoon
    Rating: 5 out of 5
    Review left on 16 May 2022

    had an issue with faucet dripping

    Christopher was very professional and provided excellence customer service. Made sure I was satisfied before leaving.

    Answer from pro:

    Hello Ishwaram, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2022

    Cut copper connection to adapt to new dishwasher

    I called at 11 am and was lucky enough to have Christopher at my door at 12.30. Same day. He called before coming. He explained everything to me that he was going to do. He was extremely efficient, professional and clean. I would highly recommend him to all my senior friends. #112839

    Answer from pro:

    Hello CS, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 16 May 2022

    A/C

    The technician, Ruel was kind, courteous and knowledgeable. I would recommend Reliance for peace of mind and great savings.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 May 2022

    Very happy with the service call

    It was a little difficult to hear the woman on the call to make the appointment - that's only reason for only 4 stars. The service person, Will, was great. We got a 15 minute call ahead and he was there on time. He figured out our issue very quickly and thoroughly checked his work. He explained everything he did very clearly and it was very helpful. We were so grateful he could come out early on a hot Sunday when we really needed our AC!

    Answer from pro:

    Hello AW, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Doug Morrison
    Rating: 5 out of 5
    Review left on 15 May 2022

    Great Experience

    I was really impressed with the Sales Engineer that gave me our quote to the Installation Techs that did the job. Very professional and informative. I felt very comfortable with the level of attention and service. I would not hesitate to recommend Reliance.

    Answer from pro:

    Hello DOug, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 14 May 2022

    Thorough and knowledgeable

    I called Reliance on Friday and booked a maintenance appointment for Sunday. They called me Saturday afternoon to offer me a cancellation spot that afternoon. I accepted. Peter arrived On time and was very efficient. Not only did he identify an issue with the compressor but he thoroughly reviewed the situation with me and provided options. He also answered my questions about the settings on my thermostat and I LEARNED ALOT which will help me use better settings and be more efficient. I really appreciated the great service from Peter. Thank you again Reliance and Peter!

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 20 May 2022
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