Reliance Home Comfort reviews (13630)

Dean Timpany of London, Ontario gave me excellent service. I wanted to change my services & he gave me several choices & options. He was prompt, courtious, & truthful. He delivered what he promised & although I'm told my air conditioner was very expensive I feel safe with reliance services & guarentees.

We turned to Reliance for a new furnace and air conditioner because of the service we have received in the past and because of the promotions at the time. Our sales representative, John was very knowledgeable and professional and he ensured that we had all the information necessary to make the right choice of product for our situation. The installers, Mark and John, were also very professional and ensured that they walked us through the entire process. Once installed they ensured that they explained how the new equipment worked and did not leave until all our questions were answered.

I pay a monthly amount to cover service on my air conditioner and my furnace. On the weekend my air conditioner stopped working. I called Reliance and expected to receive a lot of hassles to get anyone out to look at the problem and was sure that any problems they would find once they got there, would not be covered. To my surprise they arrived the same day as my call, were courteous and professional and were able to have things up and running within the hour. All costs were covered and they thanked me and were on there way.

I called Reliance when my home water heater was leaking, and they contracted Seasons Change Mechanical of Gravenhurst, ON to do the work. The team at Seasons Change were very professional, did great, fast work and were an all around pleasure to do business with. I would definitely recommend them.

I was very pleased with the thorough inspection that Kyle Vodden did of my A/C, as I am covered under the Comfort Protection Plan. Kyle made an appointment with a sales person named Dean Timpany, who was thorough and very informative in all my concerns. I have been a customer of Reliance for many years and have always had a good repot with them. Dependable, and always trying to meets my requests. I feel that both Kyle and Dean have continued to see that Reliance is and still do maintain the flexability of keeping customers as their number one priority. I have chosen to rent the system and it has given me the window of perhaps buying it if I so feel the desire.

Thank you very much Reliance. We called and got fast, friendly, next day service for our hot water heater installation, just in time for our daughter's graduation the next day!

I woke up last morning to find out that i had not hot water, called Reliance and they told me that Tech will be there in 2 hours, much to my surprise he was 45 minutes early. Dan fixed the heater problem quickly, giving me a good start to the day, Thanks

I had problem with my water heater I called Reliance to help me out . They have sent me Paul from Delta Heating and Cooling the same day. He was very nice and professional and was able to fix the problem. He explained to me what he was doing.I recommend this kind of service to everyone.

I was very happy with the service I received from the Comfort Adviser Dean Timpany. He answered all my questions and went above and beyond to be sure things were to my satisfaction. The Installers were very friendly and did a great job. I would recommend them to anyone. Thanks Reliance.

With the heat wave over the weekend we were distressed to find our air conditioner was not working. My husband has breathing issues and we were delighted that The guys from Seasons Change Mechanical in Gravenhurst answered our call promptly and were able to repair on site! Thanks for the great service!