We recently had some issues with our furnaces on 2 propertys that we own. Since we had relaiance's home comfort protection plan on both, Technican Frank A. from the Brampton area was dispatched to come take a look, Before he arrived he gave a call saying he was enroute and close by, once arrived he took care of both our issues with a professional attitude and gave sound advice on how to prolong the future life of our equipment. He changed a defective igniter on one unit and performed a maintenace tuneup on the other whilst checking for overall performance. I am really pleased with the service offered by reliance and their technician, especially when I know it would have cost me upwards of $500 if it would have been out of pocket. I will be calling again for the AC maintenace in May. Thanks Reliance.