Reliance Home Comfort reviews (13631)

I had no hot water, checked out the hot water tank to see if it had been unplugged. The controller indicated a fault. I called Reliance and they immediatly set up a service technician to come by the next morning. It was Steve, he came the last time we had an issue. A total proffesional, explained every thing he did and why the hot water did not work.

Our furnace had broken down, John Saliba our service technician was at our home within an hour and replaced the motor. He was very courteous and professional. With 3 young children, we were happy to be able to have it repaired so quickly. Thanks!

Tom G. from Reliance was here and wow what a great guy and customer service. Very knowledgeable. I would highly recommend Tom G. or Reliance. These guys are amazing. I am so happy I made the move. Thanks to their help. I will recommend Tom to my whole family and friends.

Dealt with a wonderful representative named Lucas Archer who works for Seasons Change. He was so wonderful to deal with. Told me exactly what was happening and fixed the issue. Made some suggestions so that it doesn't occur again. Thanks Lucas! Thanks Reliance for having great people to deal with!

We were working with Sales Rep Zuzana (Blondie)!! She was very helpful and knowledgeable about the products..Our furnace and AC unit was installed the following week (it was also very cold this day), but the installers did a great job..Very clean, no mess left behind. Zuzana even checked in the following day to be sure everything was ok...Great work from Zuzana and the installers! Thanks....

Our furnace was broken down, we called Reliance for repair. Technician Adam came to check it. told us this furnace motor needs to replace. he called company to order parts and very nice to help us turn our firplace on because we don't know how to turn it on. so we got stay warmer through the night.He came again next morning,replace the motor.we love him. thanks

Reliance sale representative Paul.c.1690 was one of the best sale representative i have ever meet. I was very please with his service and i'm going to recommend reliance to my everyone in know.

Technician Adam Walker came to service my furnace. He was great! very professional and knowledgeable. I love that the agents wear shoe booties when walking through my house. Thanks for the piece of mind.

On Thursday jan 17 2013 services rep Jesse came by to give me a price on a new furnace after explaining everything we went to look at the old furnace and discovered that my hot water heater was leaking (fortunately this was rented from reliance) with Jesse help and a few email the tank was replaced within a couple of hours amazing . As I write this my new furnace and ac unit is being installed all the installer and everyone I spoke to on the phone have been a pleasure to deal with

The Reliance sales representative (Shannon) was excellent. She met with my wife and I on Friday evening and clearly communicated the Reliance options to purchase or rent a high efficiency gas furnace. Shannon patiently answered all of our questions including emails on Saturday and Sunday specific to technical specifications. We were very impressed with her professionalism and capability. We would definitely recommend Reliance to our friends.