Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2019

    Furnace preventative maintenance.

    The Reliance technician was very courteous and friendly. He checked everything thoroughly and gave his report. He was very professional and I could tell he had a lot of experience. I have been using Reliance for several years now and I am very happy with their service. A reliable company.

    Answer from pro:

    Thank you for your excellent review. We appreciate your support. - Gemma

    Reply created 9 Oct 2019
  • Review from Daniel Marchesan
    Rating: 5 out of 5
    Review left on 8 Oct 2019

    Annual maintenance on furnace

    Got the annual maintenance done on the furnace. Good to know before the winter that the furnace is working properly. Technician from Reliance arrived during the appointment window I was given and was done in less than a hour. Was very professional. This was covered with the maintenance plan I have with Reliance.

    Answer from pro:

    Thank you for your excellent review. We appreciate your support. - Gemma

    Reply created 9 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2019

    Hot water tank

    Our hot water tank stopped working at 3:30 pm. Our technician arrived the next morning at 8:30. After inspection of the tank, he informed me that it had to be replaced. The complete installation took less than 2 hours. He was efficient and organized, but most importantly he was friendly and understanding. What a great experience. I want Reliance to know that our technicians name was George and that he represents your company extremely well. Thank you George once again.

    Answer from pro:

    Thank you for your excellent review and for taking the time to share your recent service and installation experience with George. - Gemma

    Reply created 9 Oct 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 8 Oct 2019

    New furnace & air conditioner

    Advisor was knowledgeable, helpful and very professional. Installation Team were on time, extremely competent and completed everything as expected actually even more than expected. They also left job site as clean and debris free than before. Overall this experience from start to finish has left us very satisfied.

    Answer from pro:

    This is wonderful to hear. Thank you for your great review! - Gemma

    Reply created 9 Oct 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 8 Oct 2019

    service I received Oct7 2019

    Just wanted to say Troy the service tech who serviced my furnace yesterday was awesome. He was the first one to do a total maitance on the furnace since it was purchased by my landlord. He cleaned it and then changed the filter and the best part of the service call.. he explained things to me which I didn't know about it. Other techs came in changed the filter, reset the buttons, and didn't even bring the filter up stairs. Thank-you Troy.. for taking the time to explain things.. next time I won't go without heat for two days waiting for my service call because I will know what to do!!!!!

    Answer from pro:

    Thank you for your excellent review and for taking the time to share your experience. - Gemma

    Reply created 9 Oct 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 7 Oct 2019

    Annual Fall Furnace Service

    am very pleased with the service the Reliance technician, Mike, provided today. He was very courteous, pleasant and thorough. He arrived within the arranged tine slot and answered all my questions. We have worked with Reliance over the years and will continue to do so.

    Answer from pro:

    This is wonderful to hear. Thank you for your great review! - Gemma

    Reply created 9 Oct 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 4 out of 5
    Review left on 7 Oct 2019

    Furnace brook

    We had a problem with our furnace on Friday. The first technician came on Saturday noon. On Sunday morning the furnace stopped again the technician came afternoon. He wan't able to solve the problem and promised to come the next morning with another technician. The following day 8:30 a.m. they showed up and figured out the problem. This is the way that service should work

    Answer from pro:

    Thank you for your great review. We appreciate your support. - Gemma

    Reply created 9 Oct 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 7 Oct 2019

    Installed new Furnace and AC

    Got new furnace and air conditioner last Sunday. Sales rep. (Mark) has great experience and knowledge. within few mins he was able to suggest me best system as per my needs with affordable price. Technicians are punctual & call me before 10 min of appointment. they are expert in installation and did my job in professional way. they were cooperative and did few things as per my need. Overall happy with the installation process and learning about thermostat.

    Answer from pro:

    Thank you for your excellent review and for taking the time to share your experience. - Gemma

    Reply created 8 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2019

    Water heater repair

    Excellent service. Josh called me in advance to say he was on the way. He covered his shoes and promptly got to work fixing my issue. He explained what he was doing and got the repair done quickly and made sure my water temperature was to my liking before he left. Great customer service!

    Answer from pro:

    Thank you for your excellent review and for taking the time to share your experience. - Gemma

    Reply created 9 Oct 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2019

    Furnace repair

    Service man was friendly and did a great job. Was there in time frame. Would give service a 10. He found waspsvhad built a nest in vent and on to motor keeping it from turning.

    Answer from pro:

    Thank you for your excellent review and for taking the time to share your experience. - Gemma

    Reply created 9 Oct 2019
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