Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13631)

  • Review from Adam Venegas
    Rating: 5 out of 5
    Review left on 23 Mar 2019

    Furnace and AC

    Darius from reliance came by my house and he was very detailed explaining to me about my furnace and ac so he advice me offering the best solution at a lower cost and more beneficial for me . As well explaining the new product . As a customer for me I was very pleased knowing the fact the Darius was very knowledgeable about the products that Reliance home comfort offers to customer.

    Answer from pro:

    Thank you Adam! We appreciate your feedback and are always happy to help ~ Penny

    Reply created 26 Mar 2019
  • Review from Donna Moyles
    Rating: 5 out of 5
    Review left on 23 Mar 2019

    Installation of Furnace and Humidifier

    Very friendly and professional. Explained what the installation entailed. After completion, the area was clean. Showed where the gas and water valves were and how to close them and explained how the humidifier and nest thermostat worked. Thanks guys. Job well done! Would like to see you back to install the AC.

    Answer from pro:

    Thanks so much for letting us know about your experience Donna! ~ Penny

    Reply created 26 Mar 2019
  • Review from Bruce Beamer
    Rating: 0 out of 5
    Review left on 23 Mar 2019

    Hot water service.

    Absolute worst customer service and actual service of any company I have ever dealt with. 10 service calls to fix a hot water issue and 2 wks later unresolved different diagnoses each time. In the end I bought out the unit had my own plumber fix in 15 minutes issue was a simple check valve. Ridiculous dealing with them.

    Answer from pro:

    Hi Bruce, I'm so sorry to hear this. If any assistance is still needed please email me, pkirby@reliancecomfort.com ~ Penny

    Reply created 26 Mar 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 0 out of 5
    Review left on 22 Mar 2019

    Reliance Boiler Repair

    Our New combi-boiler has been causing problems ever since we got it. For the past 3 months, and through the bitter winter, our boiler would stop operating every 2-3 weeks. We have had technician after technician who have tried their best to no avail. Joe - was asked to work on the boiler and he has been fantastic. He conducted a root cause analysis, had years of experience working on the renai boiler, was courteous, took his time to make sure that the “solution” made sense... he is the bright spot in an otherwise terrible ordeal.

    Answer from pro:

    If any additional assistance is needed please email me, pkirby@reliancecomfort.com ~ Penny

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Tankless water heater

    Dan did an awesome job on the sales end. Went over every thing so we could understand. He went above and beyond and were so greatful for everything you have done to help. Also Steve (Stifler) was awsome in the install. Very patient and professional for the sales and install. Thanks guys. Looking forward to Tuesday to get the new furnace. Will refer you guys to as many as we can ❤

    Answer from pro:

    Thank you Jenny! We're so pleased to hear about your experience and are always happy to help ~ Penny

    Reply created 25 Mar 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Heater repair

    I had a hot water heater issue , called reliance and in a matter of hours a tech was at my residence to fix the problem. Great service. I would definitely recommend them.

    Answer from pro:

    Thanks so much for the wonderful review! ~ Penny

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Super proffessional!!

    Brandon and Rich were very kind, knowledgeable, and proffessional. They were problem solvers and I barely knew they were here. Best service call in 18 years as a home owner!

    Answer from pro:

    Thank you Rachelle! We appreciate your feedback and are always happy to help ~ Penny

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Furnace maintenance

    Afshon #111012, the service technician that came today to service our furnace, he was great, very professional, polite and friendly. He took the time to explain the service and what he was doing. Extremely happy with our service! Thanks

    Answer from pro:

    This is so nice to hear! Thank you for the wonderful review Karen! ~ Penny

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Hot water tank

    Hot water tank repair, Bernie service technician was an awesome guy, very professional and knowledgeable. Found and repaired tank very quickly and efficiently. Now family is happy having hot water again.

    Answer from pro:

    Thank you for sharing your comments and review with us! ~ Penny

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Preventative Maintenance

    A repair technician arrived, spent 1 hour programming the furnace that was never programmed with the previous repair technician last year. Please never send that previous technician to me ever again. Last years repair technician was at my house for 10 minutes. The gentleman sent this year took the time to explain what he corrected. My furnace is doing things I never thought it could do. Now it’s truly an efficient furnace.

    Answer from pro:

    Thanks so much for the wonderful feedback Frank! ~ Penny

    Reply created 25 Mar 2019
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