Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13632)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    checked air conditioner

    The tech Kyle was very thorough, very informative. Answered all my ???? Could not find ant problem with the unit & suggested have my ducts cleaned. I have arranged to have that done. Explained & helped me understand what was covered under the plumbing pkg better then the conflicting answers I was getting talking to the ones on the phone. Called in on the weekend over the air conditioner & was on hold for ever & got no help or results. Said she couldn't find where I had bought the furnace or air conditioner & no warranty call back in the morning. I did & they set up same day service.

    Answer from pro:

    Sorry to hear about the miscommunication, I am glad Kyle was able to help out and answer your questions. Thank you for the review. ~Jessica

    Reply created 21 Jun 2018
  • Review from Nick Basile
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    Water heater issue

    My water heater stopped working early in the morning. Repair tech was sent out right away and fixed my tank quickly. Had to drive to get a part and came right back to finish the job. Always fast and great service

    Answer from pro:

    Thank you for the review Nick! ~Jessica

    Reply created 19 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2018

    AC and furnace quite

    The sales rep was very knowledgeable and professional. He arrived on time, scoped the work area and followed through with email on his quote. The quote was easy to read and thorough.

    Answer from pro:

    Thank you for the review! ~Jessica

    Reply created 18 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2018

    New AC

    Very professional company. If you want good quality work done by a good quality company, use Reliance. Very quick and professional derive. They installed the A.C. the next day after our appointment.

    Answer from pro:

    This is so nice to hear! Thank you for sharing your comments and review! We value your business! ~ Penny

    Reply created 19 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2018

    Repaired My AC

    Called Reliance last night at 10:00 pm letting them know our air condition didn't seem to be cooling properly. Ron Repair Tech 1065 from Reliance came in and got it fixed. He stayed until it was right! Reliance and Ron did a great Job

    Answer from pro:

    Thanks so much for sharing your comments and review John! We appreciate the great feedback and are always happy to help ~ Penny

    Reply created 19 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Had new furnace and air conditioner installed

    Both technicians were very professional , polite and clean. I was given clear instructions on how to use the new thermostat and adjust my vents in my home during winter and summer to get the best heating and cooling in my home. Very satisfied with Reliance.

    Answer from pro:

    Thank you for the great review. ~Jessica

    Reply created 15 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Water heater installation

    Just had my water heater installed by Kody Omara, what a great service guy very polite and professional! He puts great service towards the reliance name, and I was glad to have him Thank you

    Answer from pro:

    Thank you for the wonderful review. ~Jessica

    Reply created 15 Jun 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Jun 2018

    Finally

    Nobody showed up for A/C repair app't on Friday - no phone call - told later the truck broke down (I guess he had no phone??) - wasted a day waiting around. However, made another app't and Rod showed up on Saturday - Excellent Technician - tracked down the problem and fixed it perfectly. Rod is an excellent asset to Reliance. Maybe the Friday guy was a private contractor - not like Reliance to give that kind of service.

    Answer from pro:

    Sorry to hear about your experience with the appointment on Friday, I am happy that everything went well on Saturday. Thank you for your review. ~Jessica

    Reply created 14 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    New water tank

    We were very satisfied with the reliance worker that came to change out water tank. He (3755) was very polite and explained everything that he was going to do, buy taking out the old tank, replacing the correct pipes, installing the new tank and reconnecting everything back together. He was quiet and alert when doing all his work. When he was finished he went over with me all the levers, shutoffs, and assured me that we would be happy. If there was a problem to occur we were to call with no hesitation. We were very satisfied so far with the outcome. Thank you Adam

    Answer from pro:

    Thank you for the wonderful review. ~Jessica

    Reply created 14 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2018

    Amazing!

    Our reliance tech Jamie was great explained how everything worked and made sure I knew exactly where my money was going. He came out the day of instillation and made sure the Klimat contractors and I were good. During the day the contractors worked hard but made sure I knew what was going on and explained how everything worked! Later on that evening Jamie even did a follow up phone call to make sure everything went good and make sure any questions I had were answered. Just all around good experience so far!

    Answer from pro:

    Thank you for the wonderful review Kim. ~Jessica

    Reply created 14 Jun 2018
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