Reliance Home Comfort reviews (13631)

Betty Burton was our in home sales consultant. She gave us a competitive quote and answered all our questions. Matt M & Andy A were our installers. They arrived on time, removed the old system and installed the new one in one day. They were efficient and very professional. At the end off the day they cleaned up and you would never know they were even there. Matt explained the operation of the new system and answered all my questions. Great job guys!!

We called Reliance for a AC Tune up. They sent Gabriel F. One of their Senior HVAC techs and he provided great customer service and was very knowledgeable. Thanks Gabriel!

We had a service/installation technician #4416 Nick Mather install a power vented water heater into a not so desirable location in s 160 year old house. Nick Mather is the BEST service/installation technician you have working for your company. Although Nick would not take the compliment being very humble and professional. I would recommend you model this into all of your technicians. Nick even said there room for him to improve to be more efficient more like the technician that trained him. He mentioned his name being Mike. These people are excellent examples for future service/installation technicians should strive to be. We are extremely happy with Nicks work and that makes us extremely happy to have Reliance Home Comfort our choice for our appliance Home Comfort business. Thank you again. The Brooks family

I’m on the Heat and Cool plan. Good value and the Tech today was very good and nice person. Provided feedback for both AC and heating future changes when required. Thanks

We had a consultation with Vince regarding a water softener. He tested our water and went over the results. Vince was very helpful. I would highly recommend Vince as a Reliance advisor.

May 2018: Our air conditioner would not start. We phoned Reliance at 7 p.m. on Thursday, and it was fixed before noon on Friday. Cost for repair: zero. September 2015: The air conditioner at our old address would not start. We phoned Reliance at about 6:00 p.m. on Monday, and it was fixed the next day. The air conditioner required a $300 part, but the cost to us was zero. Great service!

After calling several other smaller local companies with no luck due to our HV furnace, I called Reliance and Sam was sent out. He walked through all the options and had a good look at our set up. He was confident they could do the job and 2 days after making the decision the AC was installed by Amir and Randy. They were very clean and tidy and super careful with our brand new carpet. Amir walked me through using the the AC unit to its next ability and the house is now getting cooler just in time for a hot weekend.

Service worker was professional and fast! Arrived on time & very friendly. He took the time to answer any and all questions, did not rush and did a great job!

Rebecca Buchanan our sales rep was great and she listened to all of my needs. The installers were great too and did a very thorough and clean job! I’ll use them again any time!

Called re air conditioner problem. Arrived within a couple of hours and was looked after by very professional service rep. Could not be happier! Definitely picked the right company for service.