Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 17 Dec 2017

    Water heater

    Great service. Professional, fast and clean. We called for service and our water heater was fixed the same day. Mike did a great job . Very happy with our service call.

    Answer from pro:

    Thank you so much! This is so nice to hear! Penny

    Reply created 19 Dec 2017
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 17 Dec 2017

    Furnace & Air conditioner

    We had trouble with our 10 year old Carrier Furnace purchased and installed by a local business. Our furnace failed due to improper installation. We called Reliance to service the furnace, the problems were reported to us and the gas had to be shut off. Very quickly and Reliance advisor visited us the same day and our new furnace and air conditioner was installed the next day. Everything was installed efficiently and professionally.

    Answer from pro:

    Thank you for sharing your comments and review! We appreciate your feedback and are always happy to help ~ Penny

    Reply created 19 Dec 2017
  • Review from Customer of Reliance Home Comfort
    Rating: 0 out of 5
    Review left on 16 Dec 2017

    Furnace

    Furnace was not working. (Friday 4 pm) Tech came and said control board and ignition need to be replaced. (Sat 5 pm) Customer care told it will take 24-48 hours to get the part and then you can call us back for tech to come (Approx Sun-Mon end of day) Tech to fix it (Approx Tuesday end of day) In mid winter temperature -10/-15 this is the level of service you get. There is no emergency team or they deal with all issues as business as usual.... I would not recommend this company at all...Stay away from them if you can.

    Answer from pro:

    I'm sorry to hear that you are still waiting for a part. Please e-mail me at hkrizsan@reliancecomfort.com and I can follow up on this. ~Haley

    Reply created 18 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2017

    Plumbing

    Chris H 110084 was extremely professional, did an absolutely fabulous job. I would certainly give him all 10's. I chose to pay monthly for this service thankfully and therefor today was no charge. Thank you so much for a fantastic experience. I would recommend Chris H.

    Answer from pro:

    Thank you for your great review, Sue! ~Haley

    Reply created 18 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2017

    Furnace and air conditioner installed

    Reliance should be proud to have Dan (Home Comfort Advisor), Rob and Tom (Installers). These 3 guys were fantastic from start to finish. I will recommend Reliance and these 3 team members to anyone in the market for Reliance products or services. Thanks again guys for all your hard work (even while installing the air conditioner in sub-zero temperatures!).
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2017

    Furnace and central air

    The two professional installers were awesome, we had conversations about different things and good thing cause I like to talk and watch how they install the unites. When I had questions they would go out of there way to answer them. It really looks like they like there jobs and they make a great team. They even showed me how everything operates and gave me some important safety tips for my central air that will protect my kids and not damage the unit. My wife even said they were very polite and courteous. Thank you very much guys. Sincerely Ron

    Answer from pro:

    Thank you for your review, it is greatly appreciated. ~Haley

    Reply created 18 Dec 2017
  • Review from Dale Dias
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    Thermostat Installation

    Professional service. Great job. On time service with no problems. Would recommend. Took the time to explain the product function. Reliance Home Comfort has provided great service as is needed.

    Answer from pro:

    Thank you so much for your kind review, we appreciate it! ~Haley

    Reply created 18 Dec 2017
  • Review from Brittany Richer
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    Water heater

    Im writing this review because i am very satisfied with your services. I am now able to enjoy my holidays with hot water! Thank you matt robillard for being very efficient on the job. He was a very polite young man. Nothing stopped him even when a problem occured he was able to fix it. I will definitely recommend reliance to friends and family.

    Answer from pro:

    Thank you for your awesome review, Brittany! ~Haley

    Reply created 18 Dec 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Dec 2017

    Plumbing repairs

    Matt J #4657 Called before he arrived. Began work promptly. Completed 4 plumbing jobs in a short period of time, just over an hour. Was efficient and friendly. Explained the work he had done. Demonstrated respect and consideration for our home and our time. Thank you.

    Answer from pro:

    This is so wonderful to hear, thank you for sharing your recent plumbing experience with Reliance. ~Haley

    Reply created 18 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2017

    New water, heat, ac. New life!

    Install was great but a little messy. Customer service was excellent. Fixed up the mess and made it better in the end. So happy. Thanks. Products are top notch and the warranty is fantastic. The technician went over everything and made sure I understood it.

    Answer from pro:

    Thank you for sharing your recent experience with us! ~Haley

    Reply created 15 Dec 2017
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