Reliance Home Comfort reviews (13631)

Reliance came right out and fixed the problem right away. Told me he would order the part and have it fixed right away and they did. So far Reliance hasn't let me down.

I needed repair on my water tank. A call was made and within 30 minutes a technician arrived. I had received exceptional customer service which was provided by Abdullah #3936. He was efficient and professional. I can not say enough about him. I highly recommend him for any services needed. Well done Reliance.

Today I had "Rob" from Sudbury Home Reliance come to our home to do a maintenance on our air conditioning system. He called before arriving which I really appreciate. The service he provided was fast and very efficient. He was very friendly and offered some helpful advise. He excelled with regards to excellent customer service. We are by far, a very satisfied customer.

I had Reliance come in to service a boiler in a new home. They promptly cut off the current boiler saying it was leaking CO2 - there was a working CO2 detector within range that was going off. This was done in the middle of February. They offered to have a sales person there that night and have a new boiler installed the next day. The boiler is great and the tech installing was nice but the entire experince left a bad taste

I called Reliance after our rental hot water tank failed to provide hot water. The friendly customer service rep advised that a technician could be on site within a 3 hour window. Within about 20 minutes, I received a call from Jamey, the technician, who advised he would arrive in about 30 minutes. Upon arrival, Jamie quickly diagnosed the problem, had a replacement part in his vehicle, and made the repair in short order. He was pleasant to chat with, and it was clear that he took particular care in his work to ensure the natural gas hot water tank was safe to use again. Thanks for the excellent service!

At first we thought it was just for AC repair, but there turned out to be a lot more problems, including the furnace, some fuses and wiring issues, however Gabe, was an extraordinary repair man and stayed at our house for hours resolving each issue until it was done. I am very pleased with the amazing service he gave us and it's because of people like him this company is doing so well!

Excellent fast service. Very friendly and professional technicians. They called before arriving, which I really appreciated. I rate their service 100%. I will definitely call them again. And no charge as it's under the warranty.

Derek #RCS2393 came this afternoon to check our AC he found the problem and fix it also explain everything we need to know. He is definitely an excellent asset for your company. Thank you Derek we are more than happy with the service you provide us!!

We had 2 great gentleman Shawn and Jeremy come to install a furnace and a air conditioner. The service they gave was outstanding. They were very polite and hard working . We were quite surprised at the speed and quality of there work . So thank you to the two gentleman for the great service you provided for our home .

Great service and install by two professionals-Dan and Chris. They were very pleasant to deal with and knowledgeable with explaining the unit operating systems. Was very pleased with their work.