Reliance Home Comfort
Reliance Home Comfort reviews (13631)
Review from HomeOwner Review left on 22 Mar 2023Rating: 5 out of 5The blower on my furnace was not working and Dave from Reliance came and went beyond his duties to find me a replacement part. He was polite, knowledgeable, and very professional. I would highly recommend Dave, and Reliance for an excellent job. I am now enjoying a warm house. Thank you Dave!!!!!Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 21 Mar 2023Rating: 5 out of 5Plumbing
My 5 star goes to Lucas and his manager Shon, for their demonstration of professionalism dealing with clients.Answer from pro:
Thank you for choosing Reliance Home Comfort for your plumbing needs. We appreciate your support. - Gemma
Reply created 28 Mar 2023Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 21 Mar 2023Rating: 5 out of 5Maintenance
Had my yearly maintenance check, and all was good. The technician was courteous and professional.Answer from pro:
Thank you for the great review and for choosing Reliance Home Comfort for your maintenance- Gemma
Reply created 28 Mar 2023Review from VS VS
Review left on 21 Mar 2023Rating: 5 out of 5Vincent provided excellent service
We needed help with our hot water. Vincent from Reliance was very knowledgeable, extremely efficient and explained all the details very well. He took his time to correct the issue and made sure everything was working well before leaving. Excellent service!Answer from pro:
Thank you for choosing Reliance! We appreciate you taking the time to share your experience with us.- Gemma
Reply created 28 Mar 2023Review from HomeOwner HomeOwner
Review left on 17 Mar 2023Rating: 5 out of 5new furnace
Woke up to a cold house and called reliance. The lady said "hey this is your lucky day! Bill came within 3 hours to fix it. I was excited! Buy a lottery ticket she said! Bill came and he was great but after a quick look with his scope told me I need a new furnace. Well, that sucks!!! Jason came that same day and was very knowledgeable in which furnace would be best for my 130 year old house. (furnace wasn't that old, just the house). I was his last appointment of the day. The following morning at 8.30 the new furnace was being installed and was up and running by noon. The guys that came were also great. I told them I did not want a nest thermostat and they searched the van for a good old fashioned no bells and whistles thermostat for me. The entire experience, although a bummer, was very good with all representatives I dealt with. I liked Jason the best because he was also helpful telling me that a 2 point tinfoil hat might be better than 1 point tinfoil hat. A good sense of humour is always a plus for me when I would rather pout about spending that much money when I thought it would just be fixed. Thanks Jason!Answer from pro:
Thank you for choosing Reliance Marianne! We appreciate you taking the time to share your experience with us.- Gemma
Reply created 28 Mar 2023Review from Elena E. Elena E.
Review left on 17 Mar 2023Rating: 5 out of 5Water heater replacement
Chris replaced our water heater today. Were very happy with his work. I would highly recommend him for his professionalism, expertise and the quality of his work. I would give him more stars if I could. Thank yiu, Chris!Answer from pro:
Thank you for your fantastic review Elena and for choosing Reliance Home Comfort! - Gemma
Reply created 28 Mar 2023Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 17 Mar 2023Rating: 5 out of 5Furnace not working
I have had techs to my home for furnace as well as plumbing. The service technician John was polite, respectful and efficient. Lyndsey was a delight to chat with. Thank youAnswer from pro:
Thank you for your fantastic review and for choosing Reliance Home Comfort! - Gemma
Reply created 28 Mar 2023Review from Customer of Reliance Home Comfort Customer of Reliance Home Comfort
Review left on 17 Mar 2023Rating: 5 out of 5New Gas Water Heater installed
Had new water heater installed (old one had a leak). The man who came to install it was professional and polite. Quickly finished the job and took the old water heater away.Answer from pro:
Thank you for your fantastic review and for choosing Reliance Home Comfort! - Gemma
Reply created 28 Mar 2023Review from Amal Helou Amal Helou
Review left on 15 Mar 2023Rating: 5 out of 5New water heater
It was very good very professional very clean and proper loved the tech. Warren is the bestAnswer from pro:
Thank you for your kind words. We appreciate you choosing Reliance Home Comfort. - Gemma
Reply created 28 Mar 2023Review from COLLEEN BELISLE COLLEEN BELISLE
Review left on 15 Mar 2023Rating: 1 out of 5Furnace rental not fixed in winter
I am renting a furnace from this company for $100 a month, and it stops heating my house in the winter. As Im renting it they are supposed to come and fix it if there are any issues. While the thermostat stops working and it doesnt self charge my house is 58 degrees. Derek team number 113787 comes to my house and looks at it and tells me to charge it for 24 hours and leaves my home with no heat! IN WINTER!! What about my pipes and dogs. So angry with this company and its service. Do not recommend!!!Answer from pro:
I’m sorry to hear about your disappointment Colleen. Please email me with your account details at gwillson@reliancecomfort.com and I will be happy to follow up on your experience. - Gemma
Reply created 28 Mar 2023