Reliance Home Comfort reviews (13630)

Our Technician Ryan arrived on time and did an outstanding job. He answered all our questions and addressed our concerns. We were very impressed with professional manner and went above and beyond with his service. We were completely satisfied.

Matt was very knowledgeable and a people person. He completely the job and was very helpful. What a guy

So happy with the service provided. Professional and courteous. Everything was done quickly and with a smile!

Had Marco from reliance service our AC unit today, using our protection plan which I would highly recommend for peace of mind. Marco was friendly, knowledgeable and very helpful. You have a great service tech there with Marco! Overall a great experience and next day service.

Excellent service from Reliance plumber Syd. We have the plumbing protection plan with Reliance. I phoned them in the morning and the plumber was there the same afternoon. He resolved our toilet tank issues, he was prompt, efficient and professional. Thank you!

We got a hot water replacement about 2 yrs ago, replacing our 1999 tank. We have had service three times now because the parts are needing replacement. First time no hot water all of a sudden, second time in fall of 2022, not much hot water available, our Enbridge bill and hydro increased in a month by a total of over $70.00 more because the tank kept trying to heat up the water 24/7. Luckily they had a cancellation and came the same day. New part put on but now Im stuck with the extra cost of gas and hydro. Not happy with the quality of the tank compared to my 1999 one.

We needed to replace our very old furnace and air conditioner due to a carbon monoxide leak. We are glad Reliance did our preventive maintenance and found this leak. As soon as we called Reliance had an appointment with a sales rep for the next day. Khiem came on a Sunday and explained our options for purchase or rental and informed us about the government Canada Greener Homes grants. He was knowledgeable, professional and very helpful and set us up with appointments for the next steps. We signed on with Reliance to purchase with financing which fit our budget. Now everything is proceeding quickly and smoothly and we have had our pre inspections done by Reliance and for the Government grants, and will have everything installed all within 9 days of signing our agreement. We are very pleased so far. Khiem has been easy to reach, answers all our questions and has coordinated the whole process for us. Thanks Khiem and the Reliance team!

Maintaince check done on my furnace very professional and explained everything as he was doing it

I booked an appointment late last night for a free quote on a furnace and air conditioner. A representative was at our house the very next day, Kristopher informed us of the different options and promotions, he provided excellent service, very friendly and professional. He explained in details and answered all of our questions, he made sure we we're all on the same page. The prices are very reasonable and the quick service is very appreciated the equipment will be installed within a week. I recommend reliance 100%. They give me the peace of mind that if something breaks i will not be waiting endlessly for it to be fixed, I've been renting my water tank and never had any issues. Thanks again Kris for helping us.

Ryan from Reliance Home Comfort Edmonton office is the best home comfort advisor I have ever met. He explained everything in detail and provided me with different options so I could make the choice fitting my own needs and budget, and even fixed my broken water heater before he left so I could have hot water before my new water heater arrives. It was a great pleasure working with him and I highly recommend him to anyone in need.