Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Service on water heater rental

    Our water wasnt getting hot and there was an error code on the water heater. I called at 12pm and the service technician was at our house just after 1pm. He went to get a part and the repair was done by just past 2. He and the rep who booked the service call were both polite, friendly and kept me informed. A wonderful experience and to have the repair done within 2 hours of calling is amazing.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! – Karen

    Reply created 28 Jul 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Sink Drain Issue

    I had a very pleasant experience dealing with Ross. I had put in a call for a plumbing service due to washroom sink drain issue. I was hesitant to call in for a service due to COVID. I've seen other technicians not necessary following protocols. So, when my door bell rang I was ready with a mask and hand sanitizer. Ross was standing far end of the porch in his PPE. It was quite obvious that Ross is highly experienced and knowledgeable technician. After explaining the situation, he knew right away what to do. I also asked him few other plumbing questions and he had all the answers. He also addressed my toilet issue, even though this was not part of the call. He was familiar with the area that I live in and he provided a great deal of information about what to look for to prevent any future issues. It initially started out as a plumbing service call, it turned into an informative session which I appreciated a lot as a new home owner. I truly believe that someone like Ross is what make a company shine. I hope Reliance never forget that. Great job Ross and thank you.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! – Karen

    Reply created 28 Jul 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 23 Jul 2022

    Major leak from city main & house main valves

    Relied on reliance membership emergency plumbing services and the response time was immediate. The service rendered was by a knowledgeable, professional & expert plumber.

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! – Karen

    Reply created 28 Jul 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 23 Jul 2022

    Plumbing service from Vlad team member# 113393

    I had a plumbing leak in my bathroom. Reliance booked me the next day. Vlad came, extremely professional. Identified the problems, explained them to me, and fixed them. I had issues getting into the townhouse as a landlord- he was patient, helpful and understanding. He gave me excellent service, I trusted him right away, and was amazing at explaining and identifying the problem and getting it fixed with ease- thank you reliance and Vlad!

    Answer from pro:

    Hello, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! – Karen

    Reply created 28 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2022

    Replace the water tank

    My old water tank got replaced yesterday, Mahindra did a fantastic job, he is very knowledgeable, friendly and patient, answered any questions I have, appreciate the excellent service very much.

    Answer from pro:

    Hello LL, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! – Karen

    Reply created 28 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2022

    Amazing customer service

    I am so happy how fast those guys reacting to replace my AC. and their technician Lindsey is so professional and cooperative without pushing I love working with them

    Answer from pro:

    Thank you for choosing Reliance Home Comfort Ahmed! We are grateful for your support. - Gemma

    Reply created 22 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2022

    Toilet work / Plumbing

    Jordan Team member 111703, I requested him for the second time in the row. He is extremely professional and polite. He is top of the top. I recommend him to a promotion. Thank you.

    Answer from pro:

    Hello Javier, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 29 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2022

    Annual Maintenance

    Steve of Reliance was just fantastic. He is friendly, arrived early and serviced our furnace, humidifier and air conditioner meticulously. Thank you for a job well done.

    Answer from pro:

    Hello Karl, thank you for choosing Reliance Home Comfort and thank you for your support! I am glad to hear of your experience. Thank you! - Karen

    Reply created 29 Jul 2022
  • Review from Kailesh Gulrajani
    Rating: 5 out of 5
    Review left on 20 Jul 2022

    Inspection of water softener/treatment system

    We had noticed a change in our hardness of our water and had called Reliance for an inspection. Sid came over and inspected everything, including testing our water to confirm all was correctly working. He also explained how the system works, and what variables could alter the treatment of our water. Appreciate the service call and the service from Sid.

    Answer from pro:

    Thank you for the wonderful review Kailesh and for choosing Reliance Home Comfort. - Gemma

    Reply created 22 Jul 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 19 Jul 2022

    Water heater replacement

    Excellent service. Vent Motor stopped working. Kevin showed up within half an hour, diagnosed the issue, and answered any question. Very knowledgeable and friendly.

    Answer from pro:

    Thank you for the wonderful review and for choosing Reliance Home Comfort. - Gemma

    Reply created 22 Jul 2022
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