ANTA Plumbing

Rating: 4.8 out of 5

ANTA Plumbing reviews (409)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Nov 2014

    Kitchen Faucet replacement

    We had an aged kitchen faucet that had leaked water into our basement. Richard came and gave us a thorough diagnostic review, arrived on time, gave clear information and inspired our confidence. He came back to replace the faucet, did it expertly, neatly and explained what he was doing as he worked. I wouldn't hesitate to recommend this professional young man to friends and neighbours. Thank you Richard!

    Answer from pro:

    Thank you Janet for your kind review! We are at Anta very proud to provide quality service and be helpful. This days it is hard to find specialists for small projects, but it is so popular when we as homeowners need little touch from professionals to make it work. That is why plumbers are so unique, they have to know how to install faucet but on the same time install huge gas boilers at industrial complexes. To know everything is makes this trade very complicated in sense of workmanship. We are very glad to have "client and plumber" knot tight and neat! We found young plumbers are more informative and share knowledge with no compromising that, as a homeowner you would like to be informed and have a nice explanation what was the reason for the problem you have at the moment. We put plumbers back to school to have better understanding for upcoming new technology and methods of installation. Thank you for been our customer, it was a pleasure to talk to you and service you. Anta Team with upcoming holiday greetings ...

    Reply created 25 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2014

    Clogged Drain

    We had a clogged toilet drain that nothing we did seemed to fix. Richard came, fixed the problem efficiently and taught us a few helpful tricks for the future. He arrived on time, explained the process and charges clearly and was easy to have visit our apartment. Great job, and thank you!

    Answer from pro:

    Thank you Mark for being so thankful! We are plumbers who really don’t ask for any additional attention. We try to be on time, even when the traffic is awful, we try to solve a problem that seems impossible even from the beginning. We try to make all of our customers happy and satisfied with our service all the time, which is why all Anta Plumbing staff not only on the road but in the office work so hard to have every question covered and every problem solved. Thank you so much for your opinion, it is extremely important for us to make the correct choices. The Anta team gives you our best wishes as always and especially on this wonderful “spring day” like today?. Don’t forget to check your outside garden faucet; it needs to be opened for the winter time and the shut-off valve that is on the inside must be shut off. Winter is on his way, good luck!!

    Reply created 24 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2014

    plumbing - pipes rattling

    the technician, Rulin, was punctual and made every effort to resolve our problem of our pipes rattling, Upon determining the source of the rattling he worked to correct the problem. And he was not satisfied until the problem was completely eliminated.

    Answer from pro:

    Thank you Martin! It is extremely important to us that we make every effort we can to fix the problem of our fantastic customers. Sometimes it is very hard to fix these issues, even when a licensed plumber with 27 years of experience deals with the situation. Every house is like a new world, at the beginning the plumbing structure is the same as any other but with a more detailed check-up the plumber will find the problem which definitely requires time and little bit of a stubborn attitude. Rulin has all of this, every time we have calls like yours, we assign Rulin to get to the root of the problem and to solve it. We are glad we were able to make you satisfied and bring a positive attitude to your home. We also have a chat system on our website. If at any time you will need a consultation or advice, you are very welcome to send us a message! Also it is getting cold; please make sure to check all your garden faucets. The faucets need to be open for the winter time; shut off valves inside leading to this branch must be closed for the winter time as well. This will save your branch from bursting on the very cold nights. You have the best wishes from the Anta Team!

    Reply created 19 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2014

    Leaky pipe

    Richard was very friendly and helpful. He took the time to explain everything and to test and re-test to be 100% sure everything was fine. He did a great job and my husband and I are very happy with the work.

    Answer from pro:

    Thank you Cristina, for your warm feedback! We find that some plumbers get more feedbacks than others. It seems like the company makes the right choices and right decisions when we hire our new technicians. We have a new method, not only to find professional plumbers but plumbers with great customer service skills. They need to be polite and able to explain all installation to our valued customers. Richard is one of those great examples of customer service oriented plumbers. But we will make sure to keep working to build better quality service with better professional plumbers. Anta Team with best wishes to you and your family!

    Reply created 19 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2014

    Radiator installation and pipes moved

    I can't mention other company names, but I had someone out from another, higher-ranked company. I waited a week without hearing back from them with a quote. I called up the company asking for it, and they said someone would contact me. This never happened. Another higher-ranked company did come out and estimated that the job of installing two radiators (where there used to be two- so it was merely attaching two radiators) and moving two radiator pipes that were where I had opened up the wall between the kitchen and living room would be up to $3200, with two men working two days. That seemed off by a day. Also, I would have had to wait a week. Since i had already wasted my time waiting for the first company, this wasn't what I was looking to hear. I finally had Anta Plumbing out. I was unusually lucky in that they were able to come out and quote it later that day, a Thursday. It ended up that they were able to install it on Friday- the very next day. I know that this may not be experienced by everyone, but I was extremely thankful for the job that they did. There were a couple of things that they did that went above and beyond what we had agreed to- and he didn't charge me any more. I wouldn't expect this, but I am grateful for the job that they did, the time frame in which they did it, and - from someone who reads reviews and takes seriously the recommendations that come from that- I would absolutely recommend Anta and will use them whenever I may need to.

    Answer from pro:

    Thank you PeaceFire (such a nice combination - Peace and Fire.. I like when people build a life with meaningful philosophy, make big difference in a everyday routine) ! The review is so detailed that I can even can see the radiators and the work itself. Thank you for that! I am the same, if you would like to say something, be detailed and informative to help other people, share your knowledge and the positive karma will come back to you another day. Radiators are a very tricky part of the plumbing system, most of all it will start leaking right after you touch it, most of the plumbers are afraid to even deal with radiators. They don't want to take responsibility for any additional leaks and rusty part replacements. The same as you getting a new car vs trying to repair your 15 year old car. Money and pleasure is with your first car, right? That is why we work with our plumbers non stop to make them the best, to change their attitude and build different type of business - honest and reliable on customers opinion and choice. We put plumber back to school and pay for their education to provide better quality and bring the latest technology to your house but only when we are sure that this will work in this case. All our helpers are registered apprentices and we fight with Ontario Trade of College to prove that every plumber has to have apprentice to train next generation of plumbers! Ministry of Training opinion is 1 helper is enough for 2 plumbers, 9 plumber can have 5 helpers. Interesting philosophy is always make sense. And I prefer your philosophy - be logical and informative, it makes you day better and simpler. Anta Plumbing with our best wishes ... We have our first snow this season! Radiators are very helpful this days:)

    Reply created 13 Nov 2014
  • Review from Jason Mansingh
    Rating: 5 out of 5
    Review left on 5 Nov 2014

    Sump Pump Back Up

    Good experience with AnTa.. especially with Edi who came out to our house. Was professional, courteous and did the work quickly. He installed a sump pump backup system for us.. I called other companies and although pricing was all relative the same I decided to use AnTa because they responded to me so quickly. I would suggest them to my friends and family.

    Answer from pro:

    Thank you Jason for your time to put this review, we really appreciate this. Most of us keep forgetting to thank you people, send thank you e-mails and so on. And over time each of us loosing energy we spent at work, at home, anywhere we 've been. THANK YOU ! It is so important to have this to keep moving forward even when you lost all your hope, it is important to make life meaningful. Plumbers are really hard working people, they run all day long from one house to another, meet different people, different houses, get involved in very unpleasant cases. Only office and customer's "thank you" make their day easier. We are glad that the assistance you've got was on time. Backup systems are important to have as a second hand, one is good, two is better. The same as backup on your computer - every day backup will save years of your life, grey water can be sitting on the bottom of the pit for months and than 1 day fill up the pit in a sec. To prevent flooding is the main role for backup system. Let us know if any question about this system and don't forget to clean the pit form debris every 6 months. Anta Team with Friday wishes...

    Reply created 7 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2014

    Plumbing

    We have used Anta Plumbing several times for various plumbing issues over the past couple of years and have had nothing but excellent experiences. Great service, prompt technicians and everything has been reasonably priced. Most recently, we noticed some water damage on the ceiling in our guest bedroom from a suspected leak in the upstairs bathroom. We called Anta and they sent a technician, Richard, over right away. Richard was extremely professional and helpful. He confirmed the source of the leak and was able to fix it on sight during the same visit. While fixing the leak he discovered a few other issues with the toilet and was able to quickly fix those as well. The cost for everything was very affordable. We were very impressed and will definitely go back to Anta for all of our plumbing needs.

    Answer from pro:

    Thank you Ben, we really appreciate your trust which is built over the years of our relationship as customer and service provider. We know that homeowner needs more attention and professional quality as a workmanship as must. We know how stressful to have leak, even small problem gets huge when you need to repair something simple but required professional hand on it. We keep only the best plumbers, Richard is our young and talented plumber! Very unique plumber, very precise and what we like the most - like to share his knowledge with customers, help people to avoid major problems in a future, very friendly and nice person to deal with. His qualification is surprise for mature plumbers, very clean and organized service provider. We are very happy that we able to produce great customer service. With best regards, Anta Team

    Reply created 5 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Install four Kohler toilets

    I am impressed with the service when I called to get estimates. When the technician Jose came to installed the first toilet in basement. It was done carefully and I asked Anta to install three more toilets in the house. It was done right and I am impressed with Jose and Ru Lin workmanship and paying attention to quality and clean the bathroom. I recommend Anta Plumbing call them at 416-231-3331 the receptionist is very polite and courteous and helpful. She gave recommendation to buy the best Kohler toilets from Home Depot.

    Answer from pro:

    Thank you Albert, it was very important for us to make sure you will have the RIGHT toilets for the next 30 years. When customer make choice to buy cheap no-brand toilet he has to know that those toilets will need additional investment in a next year like flash valve to replace, flapper is leaking, etc Good quality toilets work for 30-40 years and the only service is required is to have SOFTENER installed in your basement. Softener keeps water soft, with less sediments into it. It keeps faucets, toilets, jet system in a great shape plus make your skin more moisturized. One of your flanges is broken, please remember this and in a close future it is a good idea to take care about it. Ask our techs when you will be ready to make repair. Flange is the connector between toilet and drain system, kind of support for toilet to be stable. About brands, we found that American Standard and Kohler have less complains about quality, and when you are ready to make next purchase we recommend to take a look at those brands to have quality and on the same time easy to repair. Give us a call if anything else you would like to know about plumbing in your house. Don't forget people are build from water, and Reverse Osmosis systems is good idea to have clean water in your coffee cup and bowl of soup . With best wishes, Anta Team

    Reply created 3 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Oct 2014

    Basement plumbing rough in and finishing

    My parents were moving in with us, and we had to quickly convert our unfinished basement into in-laws apartment. After spending some time searching the market,comparing prices and reviews we decided to go with AnTa Plumbing and Drain and oh boy, was it ever a good choice! Fast, efficient, neat and clean I had a full bathroom (including bathtub and a shower) and a powder room completed downstairs. Loved the attitude, attention to smallest details and punctuality. Considering hiring them again to renovate our on suite.

    Answer from pro:

    Thank you Eva for your feedback. It was a pleasure to be helpful to your family. We have houses which built with standard layout. It works for some families but not the most. We need to add washrooms, remove laundry form second floors, add new shower systems to have nice jetting at the end of stressful day at work. Home is everything to us - life happened in our homes, we have kids, we take care about parents, we are homesick after a week of vacation in Dominica or Cuba. We are happy when house is freshly painted, but we are even more happy when we have our privacy from kids and parents time to time. Plumbing is the cornerstone to make this happened. We wish your family all the best, great upcoming holidays. Anta Team of Plumbers

    Reply created 3 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2014

    Emergency water pipe burst

    I currently live in Alberta but I own a house in North York. The tenants called me at 5 in the evening to tell me that a pipe in the kitchen had broken and was just gushing (of course it had to happen so close to thanksgiving when they had family staying over). I felt so bad and I didn’t know what to do!! After calling my sister (who lives in Toronto) she told me she just has a sump pump installed by Anta Plumbing and that she was really happy with the plumbers. She gave me the name of the guy that came to her house and the phone number. I called Anta Plumbing and although we couldn’t get the same guy I was very impressed with the timing. They realized the distress of the call and had someone out the same night. My tenants were beyond happy. The plumber even called me in Alberta to explain everything to me and the next steps were. Plus they sent my receipt by mail to me which I thought was fantastic! I would just like to say thank you so much Adrian! And the rest of the company! Thanks to your fast work my house does not have extensive water damage.

    Answer from pro:

    We appreciate the review, but we think it is glitch:) Double -double like Tim Horton's favorite ! Actually, good to have free coffee even if you had one already in the morning, don't you agree? Anta Team with fresh coffee:)

    Reply created 29 Oct 2014