Pest Detective

Rating: 4.6 out of 5

Pest Detective reviews (134)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 8 Feb 2016

    Annual Follow Up

    Staff are clear, thorough and professional. I have been very happy with their work. Prices are reasonable.

    Answer from pro:

    Thank you for taking the time to review us. Glad we could help you out. Hannah @ Pest Detective.

    Reply created 9 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2016

    Pest detection and control

    Pest Detective has been serving my home for over 10 years. They are thorough, professional, have good customer service and arrive when they say they will, do the work efficiently and at a reasonable price. I highly recommend them

    Answer from pro:

    Thank you for your loyalty over the years! We really appreciate it. Hannah @Pest Detective

    Reply created 9 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2016

    Silverfish removal

    Pest detective came and sprayed for silverfish in my house. The technician was courteous and efficient in all his work. He answered all my questions and was very professional. I would definitely recommend them !
  • Review from Tom Mulleder
    Rating: 5 out of 5
    Review left on 29 Jan 2016

    Pest control

    We have used the Pest Dectectives on several occasions over the years and have referred family and friends as well. Recently they came to our home to treat for silver fish (have done squirrels and wasps in the past) and also did a follow up visit. Their service was prompt, professional and above expectations.
  • Review from Customer of Pest Detective
    Rating: 0 out of 5
    Review left on 22 Jan 2016

    No resolution, no responsibility, poor response

    We had North Shore Pest Detective Ltd treat our place on December 10, 2015. I called back two days after the treatment because I was still seeing live bugs in some of the same places. I talked with a polite female representative on the phone who said to monitor and give it a few weeks to determine if the product worked and then call them back. The product didnt work - in fact in one area it was worse. When I called them in early January 2016 I reached a male representative who proceed to give me a 20 minute lecture on bugs and then tried to sell me further services to me. He would take no responsibility for their work. "Nothing they can do about it" unless I paid them to come back even though from the start their work was not effective. Every other pest control company we had contacted does take responsibility for their work within a 3 month period. Not North Shore Pest Detective. I want to warn other consumers - so they dont make the same mistake we did - utilize one of the other pest control companies who are responsible and effective.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2016

    Pest removal

    Pest Detective removed bird and mouse droppings from our temporary work site. Jamie was able to provide an accurate quote and do the work in a difficult location on short notice. I wouldn't hesitate to recommend Pest Detective to friends of colleagues.

    Answer from pro:

    I am glad Jamie was able to help you out with your problem! Thank you for taking the time to review us! Hannah @ Pest Detective

    Reply created 21 Jan 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Jan 2016

    Moths

    Fast response fast treatment. Haven't seen a pantry moth or carpet beetle since the treatment

    Answer from pro:

    Thank you for your review! Glad Pest Detective could help! Hannah @ Pest Detective

    Reply created 19 Jan 2016
  • Review from Sarah M
    Rating: 5 out of 5
    Review left on 13 Jan 2016

    Rodent control

    I have used Pest detective for years. They are always professional and always mindful of my pets and children. I would definitely recommend them to anyone who asks.

    Answer from pro:

    Thank you for your kind words! We appreciated your years of service with us! Hannah @ Pest Detective

    Reply created 14 Jan 2016
  • Review from M Tarves
    Rating: 5 out of 5
    Review left on 11 Jan 2016

    Pest Detective : Regular changing of bait stations

    We have pest detective come to our home on a regular bases to change our outdoor bait stations. After their last visit our small dog became ill. We where scared that maybe something was spilled on the ground. We called the office after hours , we spoke with Sarah she was very concerned and took the time to track down the employee that was at our place. She then called us back saying that he did not spill or drop anything in our yard. Our dog turned out to be fine. The next day my husband receives a call from the office manager Pamela, checking up on our dog to see how she was doing. It is so nice to have such great customer service.

    Answer from pro:

    Thank you for sharing your experience with us! We strive to provide our customers the best service! Glad to hear your dog is ok now! Thanks again Hannah @ Pest Detective

    Reply created 14 Jan 2016
  • Review from Customer of Pest Detective
    Rating: 4 out of 5
    Review left on 11 Jan 2016

    Rodent eradication

    Company responded quickly, set lots of bait traps and then plugged possible rodent egress areas around the house. Service person explained all steps clearly and was very thorough with the survey of house and possible access points. Happy with the service

    Answer from pro:

    I was very happy to read your review! Thank you for taking the time to review! Hannah @ Pest Detective

    Reply created 14 Jan 2016