Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Replaced 8 windows & patio doors

    From the time Bill came into my home to give me a complete assessment and quote to the amazing installation job Amry & Fidel completed, they have surpassed our expectations. Our 29 year old home now looks like a new build. I would absolutely recommend Brock Window & Doors

    Answer from pro:

    Hi there, Thank you for choosing & entrusting our company with your home renovation. We are happy to hear of your satisfaction with your entire team from Bill your Sales Representative to Amry & Fidel, your Installation team. We will be sure to send on your kind comments to the team. Thank you for your recommendation! Regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 10 Sep 2018

    Replaced basement windows

    I had all my basement windows replace with Brock. They are very professional from the quote to the installation. I wanted to make sure that the windows were done promptly and they completed the job in one day. That’s the best! Very satisfied with the quality of the windows. Thank you Brock

    Answer from pro:

    Hi there, Thank you for choosing Brock for your basement window replacement project. We are happy to hear that your installation was performed in a timely manner, all while maintaining the quality of the installation. Kind regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 9 Sep 2018

    Ten Windows and two sliding doors

    The installation occurred in just one day by an extremely efficient, experienced, organized crew. The triple glass windows have amazing thermal quality and will be worth the cost. Not only are they great heat inuslators but they also do a great job of reducing the impact of outside noise.

    Answer from pro:

    Hello, Thank you for choosing and entrusting Brock with your recent home renovation. We are glad to hear your teams professionalism was apparent and that you find your need windows to be great insulators! Kindest regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 9 Sep 2018

    Replacement Windows done right

    I was very pleased with the people at Brock Windows and Doors. They were on time and did a great job. They were also very helpful in getting the work done to my tight timeline and then were extremely helpful with processing my Green Ontario rebate submission. Thanks so much, Brock Windows, for a job well done.

    Answer from pro:

    Hi there, We are so happy to hear of your satisfaction. Thank you for choosing Brock! Kindest regards, Your team at Brock Doors & Windows Ltd.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2018

    Windows and front door

    I recently invited Brock Windows and Doors to provide a quote for 12 windows and front door. I was extremely impressed with the knowledge and information provided by the sales rep Rob Matton, and customer service from the office staff to the installation. I came home to beautiful new windows and front door and there was no mess from the installation. I love the new look and curb appeal! Excellent assistance to submit the GreenOn rebate program.

    Answer from pro:

    Hello, Thank you for connecting with us on HomeStars. We are very pleased to hear of your overall satisfaction with your 12 window & entry door replacement project. We'd like to thank you also for choosing & entrusting our company with your home renovation. We will be sure to send your feedback onto your appointed team, as well as our GreenON rebate department! They'll all surely appreciate your kind comments. We know you'll love your windows & door for a lifetime. Kindest regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
  • Review from Rob
    Rating: 5 out of 5
    Review left on 7 Sep 2018

    Great service

    We had ten windows which were candidates for replacement. Brock suggested that we needed only seven new windows as three of them needed only to have the glass replaced. Their competitors tried to sell us complete windows for all ten. The Brock installers arrived promptly on time (as had the sales and measurements reps). They kept the job site clean and finished on time. There was one small problem which they returned immediately to fix. I couldn’t ask for more.

    Answer from pro:

    Rob, Thank you for visiting Brock on HomeStars and for relaying your exceptional feedback. We find honesty to be key, and we would never wish to sell you something you didn't require. We are happy your team remained completely transparent with you, and ensured you were taken care of, not taken advantage of. We are happy to hear everything went well, and that our team addressed and rectified your concerns promptly. Kindest regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 7 Sep 2018

    window installation

    I replaced 7 windows and several more to go. I will definately be using Brock for all future work. From the estimate to installation and the rebate process has been stress free, educational, reassuring and absolutely no hassle. The customer service and workmanship is exceptional.

    Answer from pro:

    Hi there, Thank you for choosing Brock Doors & Windows for your window replacement project. We are happy to hear you found everything from start to completion to be exceptionally executed! Kindest regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2018

    Replace 8 windows and a patio door

    i just want to thank Alan and his crew for a job well done,could not of asked for a better team ,they where punctual very efficient and great workman ship,they had done an awesome job ,my husband and i are so happy with the moulding as well in the look of the new windows and patio door,they all look so awesome again great job and we would recommend this company to everyone

    Answer from pro:

    Sky, Thank you for commending Alan for a job well done. We are very pleased to hear of your satisfaction with your appointed team! We are glad you're loving your new windows and patio door. Your recommendation is greatly appreciated. Regards, Brock Doors & Windows Ltd.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2018

    4 Basement window replacements

    We had a great experience with Brock from the estimator to the delivery team. Very happy with the finished results and would use them again. Highly recommend Brock Windows and Doors!

    Answer from pro:

    Hi, Mark! We are so happy to hear you had a wonderful experience from beginning to completion. Your recommendation means the world to us. Thank you! Regards, Brock Doors & Windows Ltd.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2018

    Windows replacement

    I had 4 windows, 2 basement and 2 main-floor, replaced with Brock. It was my first time experience with windows replacement, and was somewhat nervous about what to expect. From the estimate to installation to final check in, Brock kept me informed of what to expect. On the installation date, 2 men came right on time and completed the job within very short time. They were very positive and enjoyed what they do. When you see employees enjoy what they do and are engaged with customers, it shows the high standards for the company and staff moral. Job was done excellently and they even gave me some tips on how to operate and clean new windows and swept both in and outside of the house. Such an amazing experience I had. Thank you Brock Windows!

    Answer from pro:

    Hi, Andrew! Thank you for choosing & entrusting Brock. It is wonderful to hear of your gratitude towards your install teams overall demeanour. We are very happy to hear everything went well & that you were pleased with the outcome. We are glad your experience was amazing! We hope to work with you again. Kind regards, Brock Doors and Windows Ltd.

    Reply created 14 Sep 2018
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