Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Nov 2019

    Door and window installation

    They were on time, great installers. They took there time with the job, kept the area clean and tidy throughout the installation. Very happy with the result. The window and door have made the house look so much better. Thank you again!

    Answer from pro:

    Hi, Gerry! Thank you for choosing Brock for your window & entry door replacement project. We're pleased to hear that everything went exceptionally well, from the very beginning to completion. We hope to have the opportunity of working with you again, have you any further window or door requirements. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 21 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2019

    Windows

    We were looking at replacing only one window in the kitchen at the time but ended up replacing 4 altogether. Everyone from Brock was very professional and helpful from the selection of the windows to the installation. Great workmanship and quality, very satisfied.

    Answer from pro:

    Hi there, JRF! We appreciate you entrusting us with your desired renovation project. We're very happy to hear that you found everyone involved to be of the utmost professionalism & knowledgable in the trade. We appreciate you extending this feedback onto us, and hope to have the opportunity of working with you again if at all required. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2019

    Basement Windows - Improving Energy Efficiency

    The salesperson was very knowledgeable about windows and doors and even gave me a lot of tips about properly maintaining the existing windows we had in our newly purchased home. When it came time to installation the installer was professional, courteous, and did it in a reasonable amount of time. Windows look great and our house is now more energy efficient!

    Answer from pro:

    Hi, Neil! Thank you for extending your feedback onto us, we're thrilled to hear that your Sales Representative was thorough and informative and that the appointed Installation Crew was very timely, courteous and professional. We know you'll continue to appreciate the increased energy efficiency for many more years to come, as well as the enhanced curb-appeal! Kindest regards, Brock Doors & Windows Ltd.

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Basement window and bathroom window

    We recently had our basement window and our bathroom(powder room) window replaced. The work was outstanding. We are very happy with the service. We gladly recommend Brock Windows and Doors!

    Answer from pro:

    Hi, Mariki! Thank you for choosing Brock for your recent basement & bathroom window replacement project. We're delighted to be in receipt of your comments, and we appreciate your recommendation immensely. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Front Entrance - Steel Door with sidelight

    Very pleased with the purchase. Installation went smoothly, Brian did an amazing job! We are very pleased with the workmanship, job well done. Brian was very meticulous and thorough and tidy.

    Answer from pro:

    MP, thank you for contributing this feedback to our HomeStars profile. We're pleased to hear that everything went beautifully, and that you're completely satisfied with the project in a whole. All the best, Brock Doors & Windows Ltd.

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Worth the wait.

    Replaced last three builder's windows and picked Brock after unsatisfactory experience with a competitor. Very pleased with the quality and service from Brock. Would use them again for doors and basement windows.

    Answer from pro:

    Hi, Jim! Thank you for choosing Brock for your recent window replacement project. We're delighted to see that your experience with us greatly differed from the experience you had previously, it is our priority to ensure each and every client is satisfied with all aspects of the project, and we're delighted to see that you experienced exactly that. We appreciate your recommendation, and hope to work with you again on any future window/door renovations. Kindest regards, Brock Doors & Windows Ltd.

    Reply created 19 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Front Bay window

    The window looks great. We're so happy to finally have a proper front window that can open! The installation was quick and really well done. Very clean and no issues. We had lower quotes, but chose Brock Windows and Doors as they had the best reviews. I would definitely use them again.

    Answer from pro:

    Hi, Edward! We're thrilled to be in receipt of your feedback, and are equally as happy to see your contentment with the increased curb-appeal & functionality of your newly installation bay window. We look forward to the opportunity of working with you again, and thank you for choosing Brock! All the best, Brock Doors & Windows Ltd.

    Reply created 14 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2019

    Sliding door replacement

    Beautiful finished product - This isn't the first time we used Brock and it definitely won't be our last. We had an old patio door replaced in our family room with a new slider with internal blinds. Professional job from the start to the finish.

    Answer from pro:

    Hi, JB! Thank you for choosing Brock for your sliding door replacement project, and other projects you've underwent in the past. We appreciate your loyalty to our company, and are delighted to hear of your overall satisfaction! Kind regards, Brock Doors & Windows Ltd.

    Reply created 25 Nov 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2019

    Ideal Experience

    Brock Windows did a perfect job replacing a rotting, 40 year old, 16-pane bow window with a state-of-the-art triple-glass 4-pane window. Everything matched the sales description - color, style, process - and the installation crew left the house cleaner than when they arrived. 5-stars and a full recommendation.

    Answer from pro:

    Hi, Michael! Thank you for the 10-star feedback. We're thrilled to see that everything met and/or exceeded your initial expectations. We know that you will, if not are already, appreciate the increased energy efficiency your new North Star vinyl windows will provided to both your home & wallet. We hope to have the pleasure of working with you again! All the best, Brock Doors & Windows Ltd.

    Reply created 14 Nov 2019
  • Review from Helen L
    Rating: 5 out of 5
    Review left on 13 Nov 2019

    Superb from start to finish.

    A very positive and complete experience. Superb from start to finish. Very happy and satisfied with the quality of windows, service and installation. I would highly recommend Brock Doors and Windows.

    Answer from pro:

    Hi, Helen! We're delighted to see you had a very positive experience with our team, and that the quality & service met your expectations from beginning to completion. Thank you for the feedback and recommendation! Kindest regards, Brock Doors & Windows Ltd.

    Reply created 14 Nov 2019
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