AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2018

    animals/squirrels inside the roof

    they responded quickly, punctually, and very clearly explained their plans. they were knowledgeable and effective. a pleasure to work with. They will follow up if the situation is not adequately dealt with.

    Answer from pro:

    Hello, thank you so much for taking the time to write such a kind review about our company. Is there is something else we could have done to receive a 10 out of 10? As the owner I always appreciate hearing from customers and in turn being able to improve in any way possible. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Dead Raccoon Removal

    I highly recommend Gates. The office staff was efficient and responsive. The technician Nick was so nice and polite, went above and beyond to retrieve a dead raccoon from a very awkward spot underneath my front porch. He even called prior to the meeting to say he would be 10 minutes late due to Toronto traffic.

    Answer from pro:

    Hello, thank you for writing a great review on our company and for complimenting Nick as well as our office staff. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2018

    Simply the Best

    A Gates Wildlife Control fridge magnet was a fixture on my parent's fridge growing up. Twenty-five years ago they called them to remove a family of racoons living in the chimney. Point is, that's how long they've been around. A quarter century later I'm all grown up and buy a house with a raccoon problem: the previous owner - a sweet old lady who knew better, but couldn't resist for some reason - fed a mother raccoon by leaving cat food out for her. As you might expect, this raccoon haunted the property looking for free handouts. My wife is from Manhattan and subway rats the size of cats don't phase her, but this raccoon did. When I gently shooed the raccoon away, she always sought shelter under the carport: I thought she might have a den down there. So I knew who to call. Somewhat unsurprisingly, they were extremely busy that time of year (June) and couldn't get somebody out for a couple of weeks. But I knew they were worth the wait. The technician shows up and determines that the space under the carport is not a den: it was just a convenient hiding place. He said he could dig up and wire off the perimeter of the carport but shrugged. I shrugged too. No charge for the visit, of course: it was just a consultation. But there's no doubt in my mind that had we a raccoon problem, I would have trusted Gates to take care of it.

    Answer from pro:

    Hi Marshal, I really appreciate that you took the time to write a great review based on our free onsite estimate. Thank you for the kind words about our company. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from Laura Kucenty
    Rating: 5 out of 5
    Review left on 22 Jun 2018

    Raccoon proofing

    Thank you Nick for an excellent job! I would recommend this company to anyone in need. Nick took the time to explain what was needed and provided a thorough quote for the work. Very polite and professional and a pleasure to have working on our home.

    Answer from pro:

    Hello Laura. I would like to thank you for taking the time to write a great review on our company and for complimenting Nick on his work. We appreciate any future referrals that you may send our way. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2018

    Wildlife Prevention Measures

    Efficient, reliable and always professional. Nick did a remarkable job with ease. Can’t say enough good things about this company. We also appreciate how humane they are. We have used other services, but none other compares to AAA Wildlife Control.

    Answer from pro:

    Hello Glenn, thank you so much for writing such a kind review on our company. I appreciate that you used the words "efficient, reliable and always professional" to describe us and for complimenting Nick. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2018

    Removal of squirrels from home

    Found squirrels in attic. Squirrels ran one way, my wife ran the other way. Called Gates. Receptionist was wonderful and wanted to care for both us and the squirrels. Nick came 2 hours later, searched home with big net. Like a scientist found evidence of squirrel (droppings) and said not much damage done to home. Nick found an enterance hole in the new roof and put in a one way door and also left us a live trap for inside the house. One squirrel left via one-way door and one squirrel caught in live trap and released in back yard. House is now squirrel free with no damage to home (thankfully we found them and removed them before they could chew up/damage the house). Nick said squirrels were gone but let us keep live trap in house a couple more days to give us peace of mind (we feared an entire family was still lurking about). Nick was right: no more squirrels and he came by and picked up the trap a couple days later. Receptionist and NIck were both wonderful and caring and you could tell they loved their jobs and enjoy helping people and widllife. There is no way I could have done this on my own, I could have never found the enterance hole that was hidden under some shingles, and I appreciated getting rid of the problem very quickly (and humanely). It was definately worth every penny we spent. The trap they supplied was way better than any live trap I have seen in the past in various stores. Amazing customer service. Tey have my complete endorsement.

    Answer from pro:

    Hello Glenn. Thank you so much for taking the time to write such a lengthy and fantastic review on us. We are so happy that your squirrel problem was solved quickly and that you are happy with our services. We really appreciate your kind words. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from jay lee
    Rating: 5 out of 5
    Review left on 24 May 2018

    Good

    I had a squirrel moved in the attic. They came in and fixed 10 about spots that could be another entering point in the future. one way doors. Got pictures of the job. The price was higher than what I was expecting but then I had more problems than I was assuming so i think it was fair. For removal of the installed one-way door, they came on the holiday, which was surprising but impressed. Good company. would recommend.

    Answer from pro:

    Hello Jay. Thank you so much for the kind review as well as any future recommendations you may send our way. I appreciate that you commented on the fact that we took pictures for you and came out on the holiday. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 4 Sep 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 18 May 2018

    Raccoons under roof

    Excellent job by Nick! We had what we thought were raccoons under the roof of our house and called Gates Wildlife Control. Nick confirmed there was a mother raccoon with babies living there and provided a detailed explanation of the plan to remove them humanely. The actual removal was done quickly and efficiently and with minimal mess. The raccoons were handled gently and the roof opening where they got in was sealed up so neatly and well it was like Nick was working on his own home. Complete satisfaction at our end.

    Answer from pro:

    Hi Private User, thank you for your excellent review. I like that you mentioned that it was "like Nick was working on his own home". This is exactly how we approach each and every job, as if your house is our house. Thank you for complimenting Nick on his high level of service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 27 May 2018
  • Review from Bruce Gillies
    Rating: 5 out of 5
    Review left on 12 May 2018

    Nick Parkin - Resolving Wildlife Issue

    Nick Parkin, Wildlife Technician is professional, well-mannered, competent, tidy and humane. He was called in, unfortunately, to remove dead racoons that were located under a deck. Nick was able to gain access to them, and remove them cleanly and respectfully. He also located the point of entry, and sealed it off effectively to ensure no other animals will enter in the future. I would highly recommend Nick at Gates' Wildlife Control to help resolve your wildlife needs.

    Answer from pro:

    Hi Bruce Gillies, having to remove deceased raccoons is definitely a sad and disturbing job to perform but one that still needs to be done. I thank you for recognizing that Nick performed the removal "respectfully". I would also like to thank you for your compassionate review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 27 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2018

    Great Service

    This is the second time that I have used AAA Gates Wildlife. The first time was to humanely remove squirrels and their nest. This time, a family member heard scratching and squeaking during the night. Brad come out and investigated. Brad determined that there was no intrusion but could see where a raccoon tried to get in under the mesh they had installed previously. He went around and inspected and securely fastened the mesh work previously installed. Brad did suggest that he secure the heat vents on the roof. He installed wire mesh around each of the vents. Brad was very professional and personable. He explained everything in detail and did not pressure me. Some organizations pressure you by making it sound that if you don't follow through with their recommendations then something horrific will happen. This was not the case with Brad. He made the suggestion and allowed me to make the decision. I think that Brad went above and beyond. Brad asked me if I had recently replaced the roof shingles. I said yes. Brad said that they did a good job. This made me feel at ease with my decision of selecting the roofing company. How many people actually get to inspect a roof company's work? I didn't inspect personally but Brad's comment was very reassuring. Thanks Brad. I commend AAA Gates Wildlife and the employees they have selected. All the employees that I have dealt with have been very professional.

    Answer from pro:

    Hi The Don, I cannot thank you enough for your tremendous endorsement of my company and myself. Your particular situation of having a new roof installed sometime after we performed our work and the roofers failing to reattach our screen properly is a very common occurrence. We tell our customers to let us know when they replace their roof so we can return and make sure our screening is still intact. I would also like to thank you for mentioning that I did not pressure you to make a decision. Our company policy is to outline the necessary / suggested work and leave it up to the customer to decide. You are very welcome Don, it was truly a pleasure having you as a customer. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 27 May 2018
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