Jeff
Nest removal by Josh
Answer from pro:
Hi Jeff, thanks for the A+ grade. I really appreciate it! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 28 Mar 2016AAA Gates Wildlife Control
Hi Jeff, thanks for the A+ grade. I really appreciate it! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 28 Mar 2016Hi Tony, Thank you! What a fabulous account of our service, from the initial phone call and until we returned to remove the one way door. And thank you for the loyalty you have shown over the years by hiring my company not just once but three times. I also really appreciate that you have recommended us to neighbours and friends. To me that shows we have earned your trust. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 23 Mar 2016Hi Margaret, you wrote an amazing review! Thank you for carefully explaining the work that Josh did to solve your skunk problem. I also appreciate that you mentioned that Josh took the time to put back everything that had been moved to do the work. All of us at Gates take great pride in the work we do and no job is complete until we have left the job site the way we found it. I particularly like your comment "It's a pleasure to deal with a company (who) care about their clients." It means a lot to me! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 23 Mar 2016Hi, being "raccoon free" is a great thing because it also means that you are noise free and damage free. As you know, it is important to protect your number one investment. Thank you for complimenting Josh on his service and for any future referrals. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 22 Mar 2016Hi Viki, I do understand how disturbing it can be to have raccoons moving about in the attic in the middle of the night. Thank you for hiring my company and for complimenting Josh on the work he provided for you. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 21 Mar 2016Hi Diane, I am glad we were able to provide you with peace of mind knowing that the raccoon were not successful in gaining access into your home. Thank you for describing what Josh had done at your home and for speaking highly of him. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 21 Mar 2016Hi Ryan, thank you for taking the time to write a review and for hiring my company. I am glad Peter was able to take care of your problem to your satisfaction. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 21 Mar 2016Hi Michael, what a great review. Thank you for mentioning that Peter did not "pressure to upsell" you. It is not uncommon in this industry for some companies to use scare tactics to get not only the job but all the prevention as well. It is our policy to recommend to the customer what should be done but the no obligation decision lies solely with the homeowner. I appreciate you speaking highly of Peter. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 21 Mar 2016Hi, Mice can be a common cause of noises in an attic. Thank you for your review and for your explanation of our free estimate and service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 21 Mar 2016Hi Ronnie, thank you for complimenting Josh on his professionalism and a job well done. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best of 2015 & 2016!
Reply created 21 Mar 2016