All reviews (906)

We had a problem with a red squirrel that had decided to make our attic it's home. A friend recommended Gates Wildlife, and I'm glad I called them. Chris, the tech sent to deal with the issue was a pleasure to deal with. He was very knowledgeable and thorough. We live in a semi-detached - he even took the time to inspect my neighbors side as well. When the sqirrel returned and was trying to create a new access point at another location (these reds are tenacious little varmints), all it took was one call to Gates and Chris returned to deal with the problem, no additional fees. Outstanding company - from the receptionist on up, everyone I dealt with was great. I wouldn't hesitate to call them again.

We have had a recurring raccoon problem for the past few years. On Oct. 10,2012 your technician Boris came to our house and confirmed that we had an active raccoon problem. He set up a one way door and raccoon proofed the whole house. He returned on Oct. 12 confirmed the raccoons were gone and sealed the entry areas. It's only been a few days but so far there are no signs of raccoons around our house. We were very pleased with the speedy service and the cost was less than expected. Your technician Boris was very courteous and professional. I would recommend your company to anyone with a raccoon problem. Sincerely, Rob M

An addendum to the original review (below): The owner Mr. Gates called and apologised for his company's lack of communication about what constitutes an emergency service as reported in the following review. He was courteous and I do believe he was being very sincere. I will use this company again and I have changed my rating from a 6 to an 8 ONLY because of this honest phone call. How many companies actually call to apologise? I was very impressed. I do recommend their work Original review: This company does a good job HOWEVER beware of their " emergency service" charge! When I called no one told me that removing a bird from the chimney was deemed BY THE COMPANY as an emergency and that the sevice charge, before even entering my door, was $295!! ( By the way the bird had managed to get itself out. ) When I was absolutely shocked at the bill since the word emergency had never crossed my lips I was told that the company deemed what was an emergency, not the customer. Apparently I was supposed to have been told that when I called. I was not. The gentleman did reduce the bill by 1/2 when I was so upset so I ended up paying $178.99, instead of his original bill of $378. (He did put a fence around the top of the chimney $51 and took our cap with him which he said may have been the reason the bird got in).

We were referred to Gates Wildlife Control by one of their competitors after mentioning that our home had cedar shingles (which some companies will not deal with). We had been trying to get rid of a squirrel who was chewing its way through our house and nesting in our cedar soffits for several weeks. Gates' service over the phone and in person was always professional, courteous, and knowledgeable. We would gladly recommend them to anyone. Chris visited our property and performed a complete inspection (climbing up on the roof as well as into the attic) before providing us with an estimate to solve the problem. In the end, we found the nest and carefully removed two babies (3 weeks old) without the need for extreme measures. All potential entry points were then sealed on the spot and the mother and her babies have since moved out of our home.

I called Gates in (just lucky, not a referral) when a family of Raccoons took over our attic. Tony quickly blocked all exits (and entrances, and set a one-way trap to ensure the critters couldn't get back in once they left. We were delighted with the result. 18 months later, we realized we had been re-invaded, by much smaller critters who had ingeniously found their way around the wire barriers originally erected by Gates and removed a small section of soffit. Within 2 days we had the owner himself examining all the previous work, installing a new (much smaller) one-way exit trap, at a minimal charge, despite the fact we hadn't elected to take the additional year warranty. Rarely have I experienced the depth of customer service provided by Gates. Reputation is everything, and Gates takes this business very, very, seriously. If you have a problem with wildlife, PLEASE do yourself a favor and call Gates.

Safe removal of baby raccoons and mother as well as safeguarding the house from future invasions. Great job. Well Done. Fast and safe for residents and animals. Very satisfied. Very friendly staff.

Fantastic service! We had squirrels AND racoons in our attic. Brad Gates came to our home 4 or 5 times... 4 visits were after he was already paid in full! The fee for the service was very reasonable and was similar to another quote we had obtained. The service was always punctual and friendly. Brad gave me his cell phone number to call with any concerns. The work was done very professionally. I would (and will! )recommend this company to anyone who is having issues with wildlife invading their property.

Our shingles from the roof was falling all over the place about 3 weeks ago. We called AAA Gates Wildlife Control to investigate. We were very impressed with their service. They were punctual every time coming to our house. They know exactly what they are doing, and they are doing it so efficiently and effectively. I would highly recommend AAA Gates to everybody!!!

knew we had racoons in attic, could not see how they got in or how to get rid of them.AAAgates responed and actioned immediately, the problem solved and I cant complain about the cost.

*Long but helpful* Last weekend while I had some friends over I noticed there was a pungent smell in my basement which was quite embarrassing as I couldn't determine the source. It was only till around 3am or so that I hear a rumbling and scratching in my basement ceiling and figured that some critter got in. The next morning I noticed the entry point and boarded it up and immediately took to the yellow pages. I was about to call a local Co to complete the service but something urged me to look for reviews and hence brought me here. The reviews on the initial Co was poor to say the least, then I came across "AAA Gates." The feedback was overwhelmingly positive and even though it was slightly more than the competitors, I felt confident with my decision to hire them....and I'm glad I did. Jenn at customer service was able to book me an appointment the next day and when Brad arrived, he was punctual, friendly, informative and really put me at ease. From what I described it appears I had a Skunk rooming with us and it dug up my backyard. Brad explained how he was going to coax the critter out then return in several days for a follow up. While Brad was proofing my home, that's when we actually had a heavy snow storm here in Toronto and he wasn't phased one bit (which resonated with me as I was a Dispatch Manager for over 60+ HVAC techs/installers) As described within 2 days I could tell that the critter had left, there was no more scratching and clawing at night, my dog wasn't barking at the ceiling and the smell was even beginning to fade. Brad did return (on time) as promised to complete the process and services came with a 1yr warrantee!! I hope that I never have to call again for wildlife control, but if I do you better believe it would be AAA Gates and Brad. Remember, "you get what you pay for!"